True leaders need to constantly remind themselves of the difference between being an effective Manager and a Leader. There are many differences I am sure but I feel that I am operating at the outer edges of my knowledge when I try to discuss them or event to list them.
I believe that Bill Hybel has nailed down a few of those differences with his remaining 3 questions;
1. Are you naming, facing and resolving the problems that exist in your organization?
Managers tend to seek the middle ground, to put out fires are even better to plan and organize in such a way that there are no fires to be put out. A Leader sees that a fire is needed to destroy the old chaff and to enrich the land for a new crop and sets it himself.
Giving a name to the problems and discussing them openly allows the team you have built to both become aware of the issues and there effects, as well as begins the process of resolving them. In most cases everyone including your customers already know about the problems , however you may find a focus group , consultant or simply a poll conducted by yourself or better yet a 3rd party , will crystallize the major challenges in a hurry.
Remember that many a successful product or even whole companies were born out of the need to resolve certain challenges that arose at established companies or accepted processes in the past.
To find out more about the Global Leadership Summit that Bill spoke at recently visit their page at