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My client IS pre-approved. .........or NOT

By
Mortgage and Lending with C2 Financial NMLS #279125

Most agents declare “My client IS pre-approved.”  .........or NOT, is my assessment.

 

Many agents are under the misguided notion that the consumer in their car looking for properties or putting in an offer on their listing is pre-approved and qualified for the financing needed for the purchase of a given property.  Sadly, even the prospective borrowers often operate under the illusion that they are completely qualified for the loan product or loan amount listed on the “pre-approval” letter given to them by their trusted mortgage consultant.

 

Most people in real estate sales and mortgage financing can deftly differentiate between a “pre-qualification” and a “pre-approval”.  A quick review of the comment threads on any of the online comment threads, will however, reveal the fallacy of the predominant thought process.

 

The common definition would explain a “pre-qualification” as a cursory evaluation of stated income, employment and credit (with the supporting documentation or verification) by a mortgage consultant or real estate agent.  As they say, a “pre-qualification” and $5.00 will get you a cup of coffee...it may, or not, get you mortgage financing.

 

Conversely, a “pre-approval” is, purportedly, based upon a thorough analysis of income and asset documentation, employment assessment and review and access to current credit reports.  The pre-approval may, or may not, include completing a mortgage application and submitting the loan package through AUS (automated underwriting systems), such as FannieMae’s Desktop Underwriter (DU) or Desktop Originator (DO), or FreddieMac’s Loan Prospector (LP).

 

The issue at hand is the above referenced “pre-approval” is really nothing more that a “glorified pre-qualification”.  The fact is, that no loan application is “pre-approved” until it has the stamp of approval by a underwriter of the company presenting the loan commitment, subject to further verification (verbal employment, for example) and/or appraisal of property and clear title.  

 

Prior to the “seal of approval” of the lender’s underwriter, the AUS findings are nothing more than an opinion of fact.  In short, the opinion of the mortgage consultant/processor manipulating the AUS systems.  

 

Most agents and consumers would be surprised at the ease of which automated underwriting can be manipulated to achieve the desired goal of approval.  If it doesn’t work at $3,500 of income, just make it $3,800....

 

But, seriously, most mortgage consultant’s have little interest, or desire, in falsifying income or assets on AUS findings.  The real challenge is that the mortgage consultant may not know what income is accepted and that which is not.  Will the lender/investor/underwriter accept a year to date average, or will a two year history be required?  Did the mortgage consultant property evaluate the tax returns and remove the “unreimbursed employee expenses” from the allowable income prior to running the AUS?

 

Evaluation of income is easily the most easily misunderstood aspect of mortgage lending.  Ironically, income figures can vary from underwriter to underwriter; so, seriously, how “spot on” can a mortgage consultant realty be?

 

The point of this post is to finally address one of the many Blue Elephant’s sitting in the room:  Do your client’s have a “pre-qualification” or a “pre-approval”?  If is the latter, ask to see the underwriter’s condition list and/or loan commitment.  AUS findings are only as good as the knowledge and experience of the person at the computer keyboard...and worth about the cost of the paper.  There is NO lender commitment is the running of an automated underwriting system.

 

FACT:  The vast majority of lenders will not involve their underwriting staff’s time and efforts in the evaluations of “to be determined” properties.  Sign a contract and they will fully underwrite the loan.   SO, that first time buyer in your car?  Chances are that piece of “pre-approval” paper and $5.00 will get you a cup of coffee.

 

FOR THE RECORD:  I DO NO “PRE-QUALIFICATIONS”, EVERY FILE HAS COMPLETE UNDERWRITING APPROVAL PRIOR TO ISSUANCE OF A “PRE-APPROVAL” LETTER. 

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Deborah "Dee Dee" Garvin

NMLS #279125

 

 

If you are looking for answers and creativity to accomplish your home buying goals and financial stability, contact me for a thorough analysis of your current and future home buying and refinance opportunities.  FHA, VA, renovation expert, HUD Certified First Time Homebuyer Certified Mortgage Banker.

(619) 906-6288

 

Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Most pre-quailifciation letters i see are worthless. I encourage my buyers to take the extra step and submit their tax retruns, bank statements, fianncials and proof of income. Aloty of banks i list for have me call teh loan ifficer to see exactly how quailified a buyer may be. Online prequailifications from banks that are not local are not being accepted in most cases.

Aug 25, 2011 12:57 AM
Don Taber
RE/MAX Complete - Wilson - Wilson, NC
REALTOR / BROKER / CRS / GRI

Dee Dee,  Great post!  I was in the mortgage business for 20 years before I went into real estate full time 12 years ago and I don't even try to pre-qualify clients and prospects anymore.  I send them straight to a lender I can trust to be truthful with them and with me.  The lenders know if they want to continue getting my business in this tough market they need to be sure when they say they can close one for me they really can.  I haven't had one fall completely apart at the table in a long, long time.

Aug 25, 2011 02:14 AM
Susan Thompson-Solomons
Monument Sotheby's International Realty - Solomons, MD
Southern MD Real Estate-Solomons Specialist

One important thing that I think needs to be verified with a pre-approval is that it is specific to the transaction. It can't just be specific to interest rate and loan amount. It must indicate loan type, and in some cases needs to be verified that the property type is eligible for the program. Another thing, that helps when possible, is to talk with the loan officer that issued the letter. Buyers need to understand the strength of their letter affects their negotiating position.

Aug 25, 2011 02:22 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Dee Dee, I think we are getting to the point where a commitment letter is required to know whether a buyer can go through with a purchase.

Aug 25, 2011 02:43 AM
Bryan Robertson
Los Altos, CA

You're right, a pre-qual is a waste of paper and a pre-approval isn't much better.  However, I see it as some assurance that the bank has at least considered the borrowers income and credit so they're in the ballpark.  If someone is on the edge with a purchase, it'll be obvious to some degree and they're unlikely to look good to a seller anyway.

Aug 25, 2011 02:50 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

"But, seriously, most mortgage consultant’s have little interest, or desire, in falsifying income or assets on AUS findings.  The real challenge is that the mortgage consultant may not know what income is accepted and that which is not."

And therein is the crux of so many failed escrows -  inexperienced and unlicensed bank reps not knowing how to thoroughly assess a borrowers supporting documentation!  I am working on a file right now for a couple that put an offer in on a short sale a few months ago with a "pre-qual" letter from WF.  Fast forward to a few days ago when they get a verbal short sale approval (approval letter expected in days) and their Realtor doesn't feel comfortable with the WF bozo bank rep and refers the couple to me.

GOOD GRIEF GIRLFRIEND!!!  There is no way in #%!! these people had any business putting in the offer they did.  Yes, I can help them get a loan but not at the price that they need to complete the short sale transaction they are currently in.  I feel sorry for these people that they got lead astray from an obvious inexperienced, incompetent, unlicensed and just plain lazy WF bank rep.  I'm sure you can imagine their faces when I had to tell them what they really qualified for.

Aug 25, 2011 04:26 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I can put myself in any lenders shoes and will say everything I need to say up to an actual situation. Then, as the lender, I reserve the right to examine it subject to my analysis. As to how I do business, I get people like Dee Dee on my team to examine their part of the deal for me and then I act accordingly. Good intentions does not a loan make...Take Double D & C

Aug 25, 2011 04:29 AM
Chris Butaud
Chris Butaud, CPA, MS Taxation Guild Mortgage Company - Kirkland, WA
CPA, MS Taxation,Guild Mortgage Company NMLS #3274

@ J. Philip - seven years is the standard waiting period for conventional financing (absent "extenuating circumstances").  FHA is three years.

Aug 25, 2011 05:51 AM
Deborah "Dee Dee" Garvin
C2 Financial - San Diego, CA
C2 Financial

THANK YOU FOR ALL YOUR COMMENTS!  I will be back to answer each of you individually, but right now I am working on the APPROVAL i just received on my latest rescue efforts on another BofA botched job!!  Got the loan a couple days ago, ran a rapid rescore, got my points, submitted yesterday afternoon and have FULL approval today for closing (ON TIME) on the 30th!    YEAH, MY TEAM ROCKS!!!!    

But, get this!  BofA agent told borrower she had to use NET income, not gross.  He applied on my application (referred to me by my agent in a panic, of course) with income of $3400.  Consevatively, income is $4600...I was completely confused why he used that income...His response, "BofA told me I had too."

Scary. Scary. Scary.

Aug 25, 2011 08:34 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Yet another inexperienced, incompetent, unlicensed bank rep that you have to thank for that wonderful job.  OY VEY!!!  These bozos are a piece of work - and I don't mean that in a good way.  YOU GO GIRL!!!  :)

Aug 25, 2011 09:44 AM
Deborah "Dee Dee" Garvin
C2 Financial - San Diego, CA
C2 Financial

Virginia,  Agreed!  Agents I work with know I will kill a file on my desk if there is no resolution.  None of this are in it for the practice!

Gene, Absolutely correct! "This is what we need to make happen and this is what is happening!  Agents I talk too tell me over and over again that they do not want surprises.  Good, bad or indifferent they want to know the status of the file/situation before it happens.  Sounds good to me.  I keep my focus on the details on my desk and my antennea on the landscape around the file.  An attitude of global overview keeps me attune to what is...and what could...happen.  I don't like surprises anymore than the agents do!

David,  I am not very much of a marketer, sir....just call it like I see it.  I welcome the disagreement.  We all do things a little differently.

Gary,  Some preapproval's are worthless. Sorry to keep going back to my catch phrase, but it is true:  On AUS findings, "garbage in, garbage out".  Seller, buyer and agents beware!

Pamela, The reason I am so adament about the upfront process is I don't think anyone needs the additional stress of a deal going South.  I certainly don't.  I think people would be surprised at how calm my business is, and had been, during all the changes in finance.  Know the guides upfront, work with them...not against them, underwrite everything...and close the transaction.  Next.  Peace in the Valley...I like it that way.

Eric,  Agents aren't the only one.  I have seen loan officers eyes glaze over and they began to salivate if the consumer says they want to buy a million dollar home.  Me?  Show me the money...and the credit...and the employment...then I will get a little excited.  Not before. LOL!

David,  Absolutely things change...I try to stick to the basic fundamentals.  Never focus on a niche product unliess I am locking and doc'ing immediately.  What is here today may, or may not, be here tomorrow.  Having fun yet?

Bea,  Just finding out they are self-employed?  Wow! Further proof many loan officers are the big banks cannot spell "M-O-R-T-G-A-G-E".   But, then again, the bank's employment application did not ask them if they could.  It was more of a mirror test...FOG it, you GOT it (the job).  Best of luck on your job.

Mike,  I don't mind the confusion of the words...I mind the lack of integrity of a MLO stating one is the other.  Not cool.  I don't even care if another MLO chooses to approach business my way or not.  But if the buyer, seller or agent is misrepresented with the idea that there is a full preapproval, and there is not...it shows a lack of ethics.  Call it what it is. Simple.

Joy,  Thank you.  I certainly agree...I cannot believe how many agents do not realize the pre-approval is not worth the paper it is written on.   All the more opportunity for mortgage professionals like myself to shine.

Alan,  Of course the file...and the borrower...are reviewed once a contract is signed.  Perhaps it is me, or maybe it is the agents I work with...I don't have long term pre-approvals.  More like "serial" pre-approvals...our interim relationships are not long term.  We tend to move on to the next stage of our relationship.

Kaera,  I don't know if is is "realistic" or not.  I can tell you that my Corporate management is dedicated to building relationships with agents that are "agent and consumer" centric.  We underwrite TBD properties, do preapprovals and still provide 24 hour underwrite on all deals.  With a 9 to 20 day average closing, I am pretty content with the reality of the situation.  I also think a lot of people in both real estate and mortgage accept the status quo because they have not seen a better way.  I have been in the mortgage biz for a very long time; however, I have no need to do it "that way"...show me a better way and I am all over it.  Including underwrint all files.  Best to you!

Lorrie,  Ouch!  And the fact is that if it is not on credit..and the borrower did not disclosue...there is no way for the MLO to have known ahead of time.  Preapproving a borrower does not mean nothing bad will ever happen.  It just weeds out the majority.  I hope you find resolution.  Switching from a conventional to an FHA is not all that complicated...unless the appraiser is not an FHA appraiser and you have to get a new appraisal entirely.  Best to all of you in the transaction.

J. Philip,  It is a convential loan requirement...seven years unless a lender is being super agressive and has some where (investor) to sell the loan.

 

Aug 25, 2011 12:45 PM
Deborah "Dee Dee" Garvin
C2 Financial - San Diego, CA
C2 Financial

Paul,  I could not agree with you more.  Perhaps I should clarify my basic mortgage mantra:  "No one else should touch a file of mine unless it is going to close".  Period, nada, zip.  Underwriter, processors, funders, closers, secondary...no one needs the practice to see if they know how to do their job by working on a loan that had no prayer of closing.  Most contract have a financing contingency.  I just want it done in a day or two, not two weeks.  I find most agents prefer it that way also!  Appreciate your comments very much!

Kari,  Ironically, I agree with you.  In fact, if I were to become a real estate agent (activate my license) I would be the "impossible" agent.  I would require a underwriter's conditional approval or I would not accept the deal.  Unless, of course, the borrowers wanted to preapprove with me.  :)!

Carla,  We are going to do just fine, lady!!!  I think all parties deserve to know the real answers up front.  BTW, passed the Oregon license last week.  Just need to get license activated in Oregon!  

Ruthmarie,  ...And, they want a burger and fries on the way thru!!!  Unfortunately, there are a lot of finance people who sell the "sizzle" and the processors, underwriter and agents are expected to hunt the bison to carve the steak.  I am a one touch, do it right the first time, kind of gal.  No tolerance for the cut and paste variety of loan origination.

Jane,  I am pleased to hear you have never lost a client to financing.  I can honestly say no agent or borrower was left in the streets when I have been involved in the purchase financing.  I have, however, been the rescuer many times in my career (see my latest adventure above)...and I think that is why I am so adament about not putting any party involved in the transaction through the truama. it is totally unnecessary.  I would much rather tell the borrower or the agent upfront that it is not going to happen.  Good to see you here!

@QuickFreeMLS,  Thank you for stopping by...glad you enjoyed the read!

Aug 25, 2011 01:14 PM
Deborah "Dee Dee" Garvin
C2 Financial - San Diego, CA
C2 Financial

Rosalie,  Yes, I would say 75% is about right.  I would say about 60% of agents confuse the two.  That is even scarier to me.  Doing your due diligence makes sense to me!

James,  Hope the information is of service to both you and your clients!!!

Don,  You could easily be my "poster child" for the importance of staying up to date and knowing the industry changes.  Impressive that you know how the industry has changed.   I have not had anything fall apart...I have fixed a number that have, however!!  Thanks for stopping by!!!

Susan,  For sure, the old version of rate and loan amount will not get the job done.  A good preapproval needs teeth!

Michael,  I think so.  I think a commitment makes my clients look better, their agent look better and me look better...all without a trip to the spa!!!  Seriously, there is far to much stress for all parties in a real estate transaction to disrespect them with a flimsy prequal.  Thanks for your comment!

Bryan,  Well I agree with you in principle, the problem with your thought process is that the bank did not look at anything...the mortgage consultant did.  No bank (that I have seen in 25 years) requires a consultant to get a bank sign off on a pre-approval.  The bank literally has no skin in the game on the preapproval process.  Think about it and you will realize how scary it really it.  LOL!

Donne,  See above for my latest adventure.  You have to thank the bank bozos  loan officers...they make us look like heroes constantly!!!! I'll take it!!

Richie,  Partnerships between agents and mortgage consultants are more important now than at any time I have seen in my career.  We truly need each other...isn't it beautiful?

Chris,  I think most people are shocked by that number, don't you?

Donne,  Ahhhh, you did see it.  Can you believe it?  Net income?  Crazy.  But, hey, I am closing a loan in ten days.  I will take it.  Hey, BofA, got any more half baked deals you want me to fix??????

Aug 25, 2011 01:43 PM
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

My favorite lenders don't get loans underwritten before the contract is signed but when they say a client is pre-approved, the loan will happen.  I think it all depends on the mortgage broker, maybe on the individual employee. 

Aug 25, 2011 06:03 PM
Goran Utvic
Goran Utvic Real Estate Broker/Construction Consultant - Chicago, IL
Chicago 2 Flat Specialist

Deborah - great post...definitely a difference between pre-approval and pre-qualified, hoembuyers that take the time to get the approval can save themselves a lot of time and unneeded frustration.

Aug 26, 2011 02:24 AM
Deborah "Dee Dee" Garvin
C2 Financial - San Diego, CA
C2 Financial

@Phoenix,  Absolutely understand.  I certainly know a good loan from a bad loan.  My point is that many agents are not as fortunate as you are to be working with seasoned professionals and listing agents are particularly at risk.  In my time spent on the mortgage/real estate advice columns on various sites I have found a large number of agents are   really in the dark about whether they have a prequal or a preapproval.  I really have no objection to one or the other, just be honest with what is what (this message is to fellow mortgage professionals).  The fact is, if the underwriter has not signed off on it, IT is a PREQUAL.  It might be a perfectly good prequal; but, it is a prequal.

Goran,  My comment to @Phoenix pretty much says it all.  I am just advocating full disclosure so everyone knows exactly what they are dealing with.  Thanks for the comment!

Aug 26, 2011 07:21 AM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Dear Dee Dee, 

So true - alas - so true!

That is why on the foreclosures they ask that the "PRE-APPROVAL" is done by their own mortgage company, I guess.  Great to hear about a mortgage person as ethical as you are!

Have a happy day -
Lynn 

Sep 02, 2011 09:11 PM
Lorrie Semler, REALTOR® in the Dallas area. Call/text 972-416-3417
HomeSmart Stars - Addison, TX
Real Service. Real Results. Real Estate

J. Philip: Seven years for a foreclosure to roll off for a conventional loan.  FHA is a little more forgiving, or so I'm told.

Deborah: The problem is, it's a condo and although it was on the FHA approved list in April, in May it wasn't.  The LO is trying to do a DELRAP, which sounds a lot like a spot approval, but there are no spot approvals anymore.

Sep 04, 2011 01:31 PM
Donald Reich
Madison Specs - New Rochelle, NY
Cost Segregation Specialist

These days, even a GOOD pre-approval can be suspicious. You have to ask a lot of questions!

Nov 26, 2011 11:04 AM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Dee Dee - how often I run on AR about the importance of getting a preapproval and how different it is from pre-approval. I always had a gut feeling, that you can't kow anything until you actually have a contract and it is all for real.

So, when people jump on me for not even asking for pre-approval and taking customers to show them homes, my risks are pretty close to their.

$5 and a cup of coffee

Nov 27, 2012 12:48 PM