How To Communicate In America: - Scheduling Appointments
I realize there may be cultural differences or regional difference... I realize some people may be used to doing things a certain way. We value our privacy here in America, and definitely in League City, Friendswood, Clear Lake, and Houston. And when it comes to real estate, we are already having that privacy invaded constantly, so please:
Don’t show up unannounced. The only person expected to show up unannounced is Dawg the Bounty Hunter.
Get confirmation for appointments ahead of time. You do not have an appointment scheduled if all parties have not agreed and acknowledged the appointment time, date, and location. For most of you, this sounds obvious.
I deal with clients showing up without warning at my personal home (this happened 2 times in the past 2 weeks), agents showing up to show my listings without first getting a confirmed appointment, and buyers showing up without permission in advance to see homes. Let me just say it now – this is not okay.
Forms of communication to get a confirmed appointment include, but are not limited to texting, emailing, and phone calls. However, it is very important to note that requesting an appointment time is very different from having a confirmed appointment. If I send an email requesting an appointment time to show a house or have a home inspection, and that email is not answered, I call to confirm that it is okay.
I GET ABOUT 80-100 EMAILS EVERY DAY - DON’T ASSUME I READ YOUR EMAIL, OR THAT YOU SENT IT TO THE RIGHT ADDRESS. DON’T ASSUME I READ YOUR TEXT MESSAGE OR THAT YOU EVEN SENT IT TO THE RIGHT PHONE NUMBER. IF I DON’T RESPOND WITH A CONFIRMATION, DON’T ASSUME IT’S OKAY TO JUST SHOW UP!!!