Is Direct Mail more powerful than Social Media?

By
Real Estate Agent with RE/MAX Revolution

Tweet me. Friend me. Fan me. Yeah, I get that. I'm the first to hop on and try Google+ and check in on Foursquare. Social media is a game changer for sure.

But have we forgotten about it's older (and kinda uglier) big sister: Direct Mail??

Direct Mail PostcardYes, this is the epic battle: In this corner, the New Kid, young and nimble, loved by all, give it up for SOCIAL MEDIA! And his challenger, former champion and come-back kid, Mr I-Still-Am-Worthwhile DIRECT MAIL!

Everyone is quick to praise how you can target exact people with your Facebook ads, but direct mail just sprays your message to whoever happens to see it. Twitter lets you accumulate followers who WANT to hear what you have to say and all you have to do is SAY IT, but Direct Mail takes more effort to get that list and keep it fresh.

So is there ANY value left for Direct Mail?

My Recent Experiment:

To publicize a listing, I bought a localized list, (1 mile around my listing, renters only). Then I designed a cute little card and sent that out , just to see what would happen.

I mailed 785 pieces. Studies show that you can expect 1-2% ACTION return on a direct mail card (they call the number, go to the site, etc). My goal was 10 calls. 

After a week, 6 people called me and another 2 mentioned that they got my card when I was making my daily calls (they actually RECALLED getting the card and we talked about it!) Further, the cards brought 2 extra people into my open house (sidebar: when I got the calls I invited them to an 'exclusive' open house this weekend just for the people who got the card with some unpublicized special offers from the sellers). One couple is considering purchase from that open house. 

Thanks, Direct Mail.

Plus, that is the first step to building a brand-awareness through NON-SOCIAL media. Here's how I'm thinking about it:

Everyone was on the DIRECT MAIL playground having fun, playing catch, running around every day. It was exciting! Then, SOCIAL MEDIA moved in next door with a new flashy playground and everyone left their toys and went over there to check it out. I think the smart marketers will quietly go back to that playground and start talking to people in that old way because there is less competition for voice there right now. Hmmm, interesting. No more screaming over the crowd when you're one of the few guys there talking.

So, my point (thanks for finally getting to it, Jay) is to be careful not to abandon what has worked in the past just to go play with the new toys. Sometimes your message can be heard better when there are fewer people around to drown you out.

Make it a great day! (and at the risk of sounding too hypocritical, why not Fan my little Facebook page over there in the right column? I sure would appreciate your endorsement and engagement!!)

Posted by

  Jay O'Brien, Kansas City : Social Media Guy (RE/MAX Revolution)Jay O'Brien
 
RE/MAX Revolution, Kansas City, Missouri

  www.JayTheHomeGuy.com

 

Comments (7)

Steve Hoffacker
Steve Hoffacker LLC - West Palm Beach, FL
Certified Aging In Place Specialist-Instructor

Jay,

Direct mail has it's place if you are patient enough and have a big enough budget. :)

Steve

Sep 01, 2011 03:09 AM
Ron Tarvin
Residential, Investment properties, rehab projects, property management, luxury homes, new construction! - Katy, TX
Broker, Katy, Houston, Cypress 77450,77494,77095

Shhhh,  direct mail doesn't work... quit spreading nasty rumors like that! LOL!

(when I teach classes about marketing, I tell people that EVERYTHING works...some things work better than others and in the case of direct mail, some direct mail pieces work better than others but the key is to TAKE ACTION, regardless!)

Sep 01, 2011 03:12 AM
Peter Lavelle REALTOR®, GRI SRES, ABR
Keller Williams Real Estate - Philadelphia, PA
SOLD@100%Market Value,or I Pay You the Difference

Jay I think that many people have forgotton to incorporate online with offline. Direct mail serves it's purpose with a Call to Action. Great post thanks.

Sep 01, 2011 03:13 AM
Lucien Vaillancourt
Native Sun Realty, Inc. - Jacksonville, FL
Jacksonville Florida Real Estate

Jay, I must say that I have had pretty good succes with direct mail.  I personally think the reason most agents don't do it is that it takes more effort and money than sitting in front of a computer blogging.

Sep 01, 2011 03:14 AM
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

Hi Jay-I am sticking with you on the direct mail. I get waaayyy more calls from them than all the social sites added together.

Sep 01, 2011 03:30 AM
Jay O'Brien
RE/MAX Revolution - Kansas City, MO
Kansas City Real Estate

Steve, budget is true but sometimes spending the money will have some pretty amazing returns!

Thanks for the feedback, guys! How often to you send something out through the mail?

Sep 01, 2011 03:34 AM
Howard Weiss
Fathom Realty - Arlington, TX
Arlington & DFW, TX

Jay, I'm definitely incorporating some direct mail into my marketing.  As you mentioned, I am counting on the hope that most others have abandoned the practice in my area and I will stand out a bit.  It still remains to be seen but I hope to know soon enought if it's going to pay off.  Good post, thanks!

Sep 01, 2011 03:41 AM

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?