John MacArthur receives J.D. Power Award for customer satisfaction
RE/MAX Chairman and Co-Founder Dave Liniger offered congratulations saying "It truly reflects your professional excellence, your enthusiasm for education, your commitment to distressed sellers, your individual drive, and many other qualities that serve the interests of your clients. Your efforts change lives, and those people have spoken."
Home buyers and home sellers used a 1,000-point scale. Consumers used the following categories:
- Overall satisfaction
- Agent/Salesperson professionalism
- Variety of additional services
- Real estate office
- Real estate company marketing (seller survey only)