Real Estate Agent with Las Cruces Homes and Land

No, my space bar hasn't broken down. I wrote that to make a point.

Yesterday afternoon I got a voice message from "someone". I still don't know who it was or what they wanted even after listening to it 10 times. I was able to pick out something about a house on the northeast side of town. They left their number, too but trying to decipher that is harder than reading encrypted spy messages. I think there was an 8.

It frustrates me to NO END to get a voice message that I have no way of understanding. I truly want to call them back but I can't - even their number was 'unknown' so I guess I'm going to have to pass. Maybe they'll call back.

I know that there are a LOT of people who really dislike talking on the phone so the quicker they get it over with, the better.  WRONG. Do not pass Go. Do not get your call returned.

Remember this guy:


Do NOT be like him on the phone if you want to have your calls returned!!

Simple tips:
*Speak SLOWLY and coherantly.
*Take breaths between your sentences
*Say your phone number SLOWLY: "You can call me at 444 (pause) 1 2 3 (pause) 4 5 6 7"
*Repeat your name and phone number at the end of the call

If you need to - especially if you're calling a client for the first time, write out some crib notes to follow. They won't know and if it helps you in your conversation, go for it!


Comments (5)

Stephanie Stringer
First Choice Loan Services NMLS#210764 - San Antonio, TX
Mortgage Loan Originator

Emmary,  Oh I hate when that happens too!  If you can't understand the phone number because they are going 100 mpm or don't leave the actual number but are expecting a call back and you can't then it makes us look bad.  They are thinking we don't want to talk or have time for them.  I agree on your tips.  Talk slow and repeat the number. 

Sep 15, 2011 06:33 AM
Sherri Berry
Reliant Realty, Murfreesboro - Murfreesboro, TN
Murfreesboro TN Homes & Real Estate

I hate it when the cell phone decide to give me mostly static or fade in and out when I replay messages  Thankfully, I am able to usually able to find the number in my phone history but if they call the offer and are transferred these people are just lost leads!

Sep 15, 2011 07:01 AM
John Cannata
214-728-0449 http://TexasLoanGuy.com - Frisco, TX
Texas Home Mortgage - Purchase or Refinance

I dont really remember that commercial, but it give me a headache to listen to people that talk that fast (or close to it). Take a breath and let me absorb your statement before jumping to the next topic.

Sep 19, 2011 02:55 AM
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ

HI EMMARY!  I am laughing at this because I feel your pain.  I get this alot and then people call back and say, "You never returned my call!"  I especially love the ones that are eating and drinking while they do a major run on sentence! Don't get me started

Sep 20, 2011 10:12 AM
Sussie Sutton
David Tracy Real Estate - Houston, TX
David Tracy Real Estate for Buyers & Sellers

This is too funny and something I deal with every day.... luckily we have caller ID for our calls but that sometimes doesn't help either!

Sep 20, 2011 12:37 PM