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Finding customers....

By
Real Estate Agent with Charles Burt Realtors
Been looking over the past year and thinking about the upcoming one.  And I've been thinking about what it is that we do, as agents.  I like this definition:

Our job as a real estate agent is to do the following:

•1.       Find customers

•2.       Make presentations

•3.       Negotiate transactions

•4.       Get the deal closed

•5.       Keep the customer for life

•6.       Find the next customer...and do it all again!

 That's it.  Sounds simple enough!  I want to be doing all of those things, everyday. Because of course, we don't start at number 1 and then go in an orderly fashion with that one client until we close and then pick another client.  We are interweaving all those "steps" everyday into a successful business, working with multiple clients and various situations.

I heard a good idea yesterday, concerning finding customers.  It was suggested that the agent decide how many transactions he or she desires to have for 2007.  This would be sides...you could have the selling side, the listing side, or both.  Then predict how many of those transactions will be a result of referrals.  Subtract that number from the total number of transactions desired for the year. The left over number is the number of contacts the agent should make per day.  Using that simple formula, it is very likely an agent would meet his or her goal.

For example:

I'd like to have 50 transactions in 2007.                                                                                                   

I believe 70% of those will be referrals from my SOI or past clients (.70 X 50 = 35) Subtract from the total   

This equals the number of calls I should be making every day.

                                    50 - 35 = 15

15 calls or face to face contacts a day.  Every day.  I can do that, calling past clients, my SOI, leads, expireds, FSBO's and cold calls.  Mail outs don't count until I follow up and talk to the person.  Emails count only if I get a response back so that I know the contact got my message...and a follow up call would be better.

I'm going to try this for next year.  15 calls a day.  I can do that in an hour.  One hour a day to grow my business.

                     

                                                       

  

 

 

Show All Comments Sort:
Nima Rezvan CT Lender CT Senior Mortgage Broker
Nima Rezvan Prosper First Funding Corporation NMLS#110681 - Fairfield, CT
First Time Home Buyer Expert - CT FHA Loans - FHA
Cindy, I loved your blog.  It was almost like a motivational speech but in writing on the web.  I hope other real estate pro's get to read your blog.  15 cals a day and face to face contacts is tough if you don't get out.  Nice blog!
Dec 07, 2006 03:59 PM
Brian Brady
Matthews Capital Markets - Tampa, FL
858-699-4590

Good numbers.  Yo have a grasp on them.  What will you do to insure that the other 35 deals come in?

How about make 35 "warm" calls a week or 7 a day?

Now you know EXACTLY what to do each day! 

Dec 07, 2006 05:12 PM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

Make sure you use notecards or a binder where you can keep your contacts organized.  Make notes about your calls so you can put personal clues they give you and when you call back the next time you can ask "So how did lil' Timmy do at his play".

People looooooooooooove when you remember and make it all about them and then a sales call isn't so hard!

Also - make sure you have a concrete business plan that shows the who, what, where, why and how you are going to prospect.  I blogged about this subject yesterday!

Dec 08, 2006 12:03 AM
Cindy Moore
Charles Burt Realtors - Joplin, MO

Thank you for the comments!

 Nima: Thanks for the encouraging words! I appreciate them. I'll visit your blog!

Brian: The other 35 transactions come by way of referrals, out of my SOI and past client base. But rather than wait for these referrals to drift in, I actively call my sphere and past clients, asking for business...nicely!  ::smiles::  This year about 90% of my business was generated by referrals and repeat clients.  I'm being realistic in planning for next year by estimating that 75% will come in as a result of referrals and going after the other 25%.  Thank you very much for the suggestion of making 35 "warm" calls a week!  I can do that! I'll check out your blog.

Renee: Thank you for the suggestions!  I think it is very important to remember personal details about my clients or leads.  And I love having an excuse to call back....for example to check on that son's performance in the play.  And yes...a concrete business plan is essential.  I try to keep mine very public and readily accessible so I can look at it often.  And I'll check out your blog on the subject!

Dec 11, 2006 08:00 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

We invite you back to ActiveRain in 2016!

    Much has changed since your last visit to ActiveRain.  I encourage you to take another look at the website. 

    Surf some blogs, leave some comments.

Aug 29, 2016 08:49 AM