Who is watching you web? Real estate is all about capturing leads

By
Real Estate Broker/Owner with Respect Realty LLC 200311024

When you think about your web presence, do you have a good web capture system? Great, I’m glad to hear that, but who is monitoring those leads? I often hear agents tell me they are getting 10-15 leads a day, but then when you ask them how many they talked to, they say one, maybe two.

Web capture system

Now, I’m getting 30-40 leads a day and I can tell you either me or someone from my team is on the phone with them within 10 minutes unless they sign up between 9pm and 7am, then we call them the next day.

But, having leads means nothing if you don’t know what to do or how to handle those leads once you have them captured in your web. How do you handle your leads? Do you have someone dedicated to calling those leads once they have signed up on your site?

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Rainmaker
597,290
Todd & Devona Garrigus
Garrigus Real Estate - Beaumont, CA
Broker / REALTORS®

Todd,

That is a tonof leads every day. Do you get these leads via ActiveRain, or from search engines, or another way, or all combined? Just curious beacause I am always trying to figure out the best way to capture leads.

Sep 29, 2011 03:32 AM #1
Ambassador
1,684,660
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

I call everyone of my leads .If I cannot handle them ;I refer them to someone who can

Have a great day Todd

Sep 29, 2011 03:32 AM #2
Rainmaker
448,971
Malcolm Johnston
Century 21 Lanthorn Real Estate LTD., Trenton, Ontario - Trenton, ON
Trenton Real Estate

Wow, 30 - 40 leads a day?  That's amazing Todd, and your response time is excellent as well. Nicely done.

Sep 29, 2011 03:34 AM #3
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847,190
Brenda Mullen
RE/MAX Access - Schertz, TX
Your San Antonio TX Real Estate Agent!!

I hear responding to leads are consumers number one complaint of Realtors.  Generally the quickest one to respond gets the gold :)!

Sep 29, 2011 03:41 AM #4
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John McCormack
Albuquerque Homes Realty * www.AlbuquerqueHomes.com - Albuquerque, NM
AlbuquerqueHomes.com, Albuquerque Homes Realty

Hi Todd -

Awesome on that many leads.  You're right we have to make contact ASAP!  It's how it works around my office phone, email text anything to reach out and respond.  Hey it works!

Best regards from The Q

Sep 29, 2011 03:53 AM #5
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1,984,924
Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

It takes follow-through my friend to turn those leads! Good info Todd!

Sep 29, 2011 04:02 AM #6
Rainmaker
1,033,090
Fred Carver Personal Real Estate Corporation
RE/MAX Camosun Victoria BC Real Estate - Victoria, BC
Accredited Real Estate Consultant

Hi Todd...Thanks for the wake up...when my leads dropped off this year I stopped to Following up daily.

Cheers

Sep 29, 2011 04:07 AM #7
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668,431
Rene Fabre
First American Title - Seattle, WA
Marketing in the Digital Age

Way to go 30 - 40 leads a day. That's way up from when we talked about youe online leads a little over a year ago. You are an excellent example of implementing a plan, tweaking it constantly, and staying relentlessly consistent! Also, great photo!... by the way :O)

Sep 29, 2011 04:20 AM #8
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2,290,116
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

Hi Todd,  Our web presence isn't great.  Even with 4 websites we get very few leads.  It is so frustrating.  My goal this next quarter is to take a hard look at what is wrong.  Love the idea - hate the spider.  Makes me scrath all over.....  Ewwww

Sep 29, 2011 08:22 AM #9
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335,840
Melissa McKinney
McKinney Realty Group - Fayetteville, NC
Realtor, www.LivingFayetteville.com

Todd~ I have to admit that this is where I need the MOST work in my business.. I do so much work on my site and with blogging it gives me a good amount of leads. Then they sign in I think I dont want to bother them I will wait and see if they contact me. Sometimes I struggle over what to say?? I am trying to MAKE myself do it but I am still not as efficient as I certainly could be...I need to get OVER it!!!

Sep 29, 2011 02:09 PM #10
Rainmaker
506,201
Cal Yoder
Keller Williams Elite - Lititz, PA
Homes For Sale in Lancaster PA - 717.413.0744

This is excellent and I agree our response time is so vitally significant.

Cal

Sep 29, 2011 11:47 PM #11
Rainmaker
592,757
William J. Archambault, Jr.
The Real Estate Investment Institute - Houston, TX

And we though we were just pen pals!

Todd,

You've set a high standard, and rightfully so.

But, all leads are useless if let to set. Your follow up is the key to success.

Well Done!

Bill

Sep 30, 2011 02:35 AM #12
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