Shattered Dreams

By
Real Estate Agent with Remax
https://activerain.com/droplet/kyT

As some of you know I am really new to Real Estate. As a kid I remember when my parents sold our home. I thought that the Real Estate Agent was GOD! I saw this guy in a suit come over to our house and walked thru our house, the same house we spent all day cleaning and wiping everything down, making it look spotless and perfect. He walked thru and commented on how nice the tree forest wall paper on the kitchen wall was, and how the green toilet looked just great. After my mom and dad showed him the how nice the house was, we all sat at the kitchen table and that is where this man told us and yes I mean me, my mom and dad what he thought about our lovely house, and you guessed it I was in awe. This guy must be smart, he dressed in a suit, hair slicked back, nice shiny pen, he even had a leather briefcase. That was my first impression of a Real Estate Agent.

So as an adult I still had this picture of what a Real Estate Agent should be, well my balloon was popped, (and I dont mean the RE/MAX Balloon that I work for). When me and my wife bought our first home, in the beginning when we started looking for home it was a new and wonderful experience, but when we did not find one in the first 4 houses, something changed. It seemed like we were wasting our agents time, but all we were trying to do was find OUR DREAM HOME. Is that to much to ask for. I do not think so. Our total search was less then 3 weeks, and it was about the 11th home. which is actually very few veiwings looking back now. We used a VA loan and everything cleared in about 30 days, after we closed we got the keys and a handshake. That was all, no note or card, no phone call 30 days later, absolutely nothing.

About 3 weeks after we moved into our new home my brother wanted to move up and get a nicer home, did I refer him to my Realtor, no I did not. I know that sounds bad but it is true. I could not refer our Realtor because of the service that we had received.

Now as a Realtor, I still hold the same feeling. 

I grew up with a wonderful and sweet grandmother, she was one of the greatest women in my life. Years ago I heard the saying "Treat every client as if they were your Grandmother" and that is what I want my business model to be.

I know that being new to Real Estate I still have a twinkle in my eye, and that I can change the world. What world you might ask, I can change the world around my SPHERE OF INFLUENCE. One home at a time. Whether for a couple and it is there first home or by helping a grandmother stay in her home of 40 years that is being foreclosed on.

If I ever lose the drive and my dream to do this, I hope I can look back at tonight and remember why I decided to be a Real Estate Agent

As aways:

I'm never to busy for your referrals.

 

Its a GREAT DAY!!!!!!!!!!!!!!!!!!

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Rainer
103,923
Valerie Baker
Exit Real Estate Professionals - Spokane, WA
Spokane Realtor

Michael - Awesome post! Makes me want to find someone moving to your part of Florida so that I can refer them to you! :) I remember some real arrogance on the part of some real estate agents in the 80's. We moved around the country frequently for my husband's job and had to find rentals.  Good credit, good job but THREE boys. If it was a more rural area, we usually tried visiting the real estate offices for leads. Some of the agents were very helpful but many  were very nasty and treated us like having children was a contagious disease. This experience has made me humble in my dealings . . . everyone wants the best for their family and my job is to help them find a good home without judging their lifestyle!

Oct 02, 2011 05:01 AM #18
Rainer
31,027
Kate Smith
Brosda and Bentley Realtors- International Fine Realty - Hollywood, FL
ABR, CRS, E-Pro,TRC, LHM, SFR, CD

Keep up the high professional level, Michael, along with being passionate and compassionate in your work! It is refreshing and encouraging. We often forget that we work in a highly professional field requiring both, high moral and professional ethics.

Unfortunately, these requirements are not supported by an additional requirement for higher education. It is my belief that this would have a greater impact of the real estate field. 

Oct 02, 2011 05:21 AM #19
Rainer
52,607
Linda Jamail Marshall
Linda Marshall,Houston Texas, Linda Marshall, Realtors® - Houston, TX
Broker, ABR,QSC,RECS,ACRE - Innerloop Houston, Tex

Great post and interesting observations about the followup.

Good luck with the new career and Happy Activerain!

Greetings from Innerloop Houston, Tx.

Linda

Oct 02, 2011 05:24 AM #20
Rainer
166,335
Marshall Brown
Mid America Inspection Services, LLC - Fargo, ND
BSEE, CHI

May you maintain this attitude, and fortitude, throughout your career!

Oct 02, 2011 06:01 AM #21
Rainer
149,141
Judi Monday
RE/MAX Valley Properties - Green Valley, AZ
CRS-Green Valley AZ Expert, Green Valley Arizona R

Michael--your upbeat attitude not to mention that wonderful twinke in your eye will take you FAR in this business.  Wishing you the very best.

Oct 02, 2011 06:08 AM #22
Rainer
13,000
Michael Morgan
Remax - Altamonte Springs, FL
Serving Seminole County FL

I really don't know how to address all of the support you all have given me. THANK YOU ALL SO MUCH. This shows that if we all believe in core values of taking care of our clients as if they were our grandmother we can change the way people look at REALTORS, and they will call us because we care not because they have to just sell their house.

Thanks again,

Its A Great Day

Oct 02, 2011 06:16 AM #23
Rainmaker
533,407
Martin Kalisker
Greater Boston Association of REALTORS - Boston, MA
Professional Standards & Legal Assistant

Stay consumer focused and forget about agent-centric business models.  You are in this for the clients, not the other way around.

Oct 02, 2011 06:21 AM #24
Rainer
486,884
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Interesting story, but what were your expectations from the Realtor after the sale and how are you going to ensure your service wont be misinterpreted? It's unbelievable that your argent didn't followup, thank you, offer resources to maintain your property and stay in touch and earn your respect continually. 

Oct 02, 2011 06:25 AM #25
Ambassador
2,010,522
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Michael - That attitude will take you far. Your clients will remember you and will refer you to their friends and family.

Oct 02, 2011 07:15 AM #26
Rainmaker
1,574,869
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Nice sentiment. Hope it stays with you for a long time & your business mantra is a good one to follow.

Oct 02, 2011 08:50 AM #27
Rainmaker
642,556
Dawn A Fabiszak
Private Label Realty ( Denver metro area, Colorado - Aurora, CO
The Dawn of a New Real Estate Experience!

Michael ~ keep that dream of yours alive for as long as you can!  And I agree with your Grandma!

Oct 02, 2011 11:02 AM #28
Rainmaker
990,833
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Congrats on your feature and for being an ethical and upstanding agent!  And from one RE/MAX agent to another - stay ahead of the curve and take advantage of all the training your office has to offer.  After over 8 years in the business with RE/MAX, I'm still in classes every week. You never stop learning!  I'll subscribe so I can follow you!  Best of luck.

Oct 02, 2011 11:42 AM #29
Rainmaker
360,081
Elisa Uribe Realtor #01427070
Golden Gate Sotheby's International - Oakland, CA
Opening the Doors to California Homes -East Bay

I had a very similar experience with my agent who never kept in touch once we bought our house. I called him once to refer him to someone and he asked he if could stop by. When he did, he looked at what we had done to the house, saw we now had a bay view and wanted to know if we wanted to sell it. He was definitely into his needs and not ours.

 

Now that I am a Realtor I see him around but not much, and I don't he makes a living...

Oct 02, 2011 11:44 AM #30
Rainmaker
111,614
Mike Schneider
10 YRS with Active Rain ! - Lake in the Hills, IL
ABR, CDPE, SFR

Michael........very refreshing and best wishes for continued success. You have what it takes !

Oct 02, 2011 01:27 PM #31
Rainmaker
432,068
Shanna Hall
Real Estate Solutions - Kirkwood, MO
I love selling houses!!!St. Louis, MO 314-703-1311

I am always shocked when people tell me that they did not get a closing gift from their agent!  I am hearing it more and more lately!  I actually had a friend use me instead of a family member for the pure fact that he did not give them a  closing gift and it left a bad taste in her mouth- He made over $5,000.00 on the transaction that he did and expressed no kind of thank s in the least bit-.  She remembered and I benefited from the situation- I made $9,000.00 from selling her house and helping them buy!- You guessed it I gave a closing gift- I am thankful that they used me and wanted to show my appreciation!

Oct 03, 2011 02:37 AM #32
Rainer
111,316
Leslie G. Rojohn
MoonDancer Realty - Sylva, NC
GRI, ABR ~ MoonDancer Realty

Michael,  Good attitude and business plan.  But just keep in mind there are some real mean grandmothers out there, so just be diligent and know who your dealing with.  Good luck.

Oct 03, 2011 07:41 AM #33
Rainer
196,383
Yvonne Burdette-Van Camp
To Buy and Sell Real Estate, see me at Southwest Missouri Realty - Springfield, MO
"Home"work, I have the Answers!

Great post, I was reminded of it when Paula wrote a blog about your blog.  Welcome to world of Real Estate, always have a heart and always enjoy it, it is a great job.    I have been doing it for five years, and the key is your perspective and your heart.    Keep it real and things will fall in place.  Best Wishes!

Oct 03, 2011 02:00 PM #34
Rainmaker
272,833
Carrie Sampron
Home Smart Realty Group - Highlands Ranch, CO
ABR SFR & Kathy Sampron (303) 931-3629 Highlands R

Michael: I love your business model, if you do always treat all of your clients like they were your grandmother I know you'll excel in this business. We once showed a couple 104 homes until they found the perfect one. Was it a drag? Yeah, but we did what it took to provide the service we are committed to providing our clients. Carrie

Oct 04, 2011 12:19 PM #35
Anonymous
Peter Michelbach

Michael --- as an ex RE/MAX agent from W. Australia my advise is to take advantage of the RE/MAX  training, (it's really the best worldwide!, in my 1st year I achieved Club Membership, and made life long loyal friends!!, which lead me to get my own brokers license), and remember always your field training....remember to always cover your back....bloody friendly fire is the most dangerous for the soul, but you'll get over that too.

As some agents mentioned, do not fear, go by your instincts, follow your plan of action precisely, enhance yor routine, join loyal, accountable team members (possible ex-force). Wish you best on your journey. Peter Michelbach (9 Million Dollar Club) David Grace R/E Perth W. Australia

Oct 05, 2011 04:19 AM #36
Rainer
37,241
Jayson Holland
Listings.com - Denver, CO
Jay Holland

Treat every client as though they are your grandmother. that is great!

Oct 18, 2011 11:06 AM #37
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Michael Morgan

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