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My Heart Told Me it was Time for Electronic Signatures

Reblogger Suzanne Alberti
Real Estate Agent with DocuSign

Companies can shout their marketing message from the rooftops, and many do. Of course, the ultimate goal, if that is the method you chose to implore, is that someone standing down on the street will hear your message and be in the right frame of mind to want to do something with it.

We prefer to believe that having someone you are walking next to on the street, or waiting in line with at the bus stop, chat you up for some conversation would be a better way to pass along a truly important message.

Now, don't get us wrong, we aren't saying that our message that your life will be easier using Docusign is 'truly important' (it is however, in our opinion, a fact), but who doesn't want their real estate life to be easier?

A big thank you to Jonathan for his tale of realizing the benefits of incorporating Docusign into his business. Jonathan was one of the winners from our Docusign contest earlier this year and we wanted to let one of the people walking in your shoes tell you how Docusign has helped his business, as opposed to shouting at you from the rooftop.

If, after reading his story, you would like a free version of Docusign to get you started with electronic signatures, we'd love if you'd try our free product here



Original content by Jonathan Dalton

Somewhere around the end of April a year ago, I noticed some tightness in my chest and some shortness of breath. Being a male member of the human species, I didn't go to the doctor for another two weeks.

And when the symptoms not only were continuing but worsening some two weeks after that, I went to the emergency room and was told that I was in the midst of congestive heart failure and soon would need to have two heart values repaired.

This should be the part of the story where I tell you real estate took a back seat, but I ended up completing the negotiations for two sales from the comfort of Arrowhead Hospital's cardiac telemetry ward. (One was about two hours after another patient went Code Blue and both were done while I was sucking down oxygen which, if anything, tells you I have zero perspective.)

This also should be the part where Docusign enters the picture, but it's not.

Fast forward two-plus months ... two weeks after open heart surgery, one week after returning home with my heart-shaped pillow and a long zipper scar, I found myself negotiating an offer for out-of-state buyers after they had viewed properties with my buyers' agent. E-mail was sketchy with these folks, fax machines were nowhere to be found.

That's when I started using electronic signatures - I had someone else from my office send out an inspection form on my behalf.

Finally, two weeks after that, I took the very belated plunge and signed up for Docusign, much to the laughing enjoyment of many of my tech-minded peers who couldn't believe someone like myself who tended to be an early adopter had never adopted this technological no-brainer - especially in light of how much of my business comes from out-of-state buyers.

Since that time, Docusign has saved my clients and I countless hours and considerable aggravation. The only flaws I've found are not Docusign's; they are the non-sensical lenders (yes, I mean you Fannie Mae) who still will not recognize the validity of an electronically-signed document.

For my clients living out of town, it has been ideal. For my clients who were getting divorced and preferred not to see nor talk to each other any more than necessary, it has been ideal. For my own ink and paper budget, it has been ideal (especially since moving to a brokerage where I could go fully paperless.) And for my own lack of organization, it has been incredibly ideal.

I'm almost certain there still are more agents not using electronic signatures than using them, rationalizing their decision based on the few lenders who won't accept electronic signatures. Truthfully, they ought to stop the rationalization and come to the realization that this a massive time-saver in an industry where our time means everything.

If time wasn't money, would I really have sold two houses from a hospital bed? Yeah, I think not.

Legal stuff: "This post is a submission to the DocuSign/ActiveRain Electronic Signature Stories Contest. It's possible I will win a prize for writing this post. You could win a prize too by going to the Contest Announcement and sharing your own story"

Non-legal stuff: But feel free not to share because I want to win.

Image: digitalart / FreeDigitalPhotos.net

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Want to read more that Jonathan and Tobey have to say about Phoenix real estate and the industry in general? Check out his outside All Phoenix Real Estate.com blog or his Facebook Fan Page!

Comments(13)

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Charles Walk

Hi, I haven't experienced any problems with my heart, but I have had experience with electronic signatures. I have utilized CTM eContracts which works about the same for the last 3 years and I can't see how I could operate without it. With the price of gas and the availability of the internet, it's the best way to work with your clients.

Charles

Oct 04, 2011 11:52 AM
Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

I am a believer in Docusign. Electronic signatures can make life a lot easier. A version od electronic signatures was available in Florida for free. It was great. Rules changed in January. Tried about 8 months without. Too much work. Signed up and use it. Its great 

Oct 04, 2011 11:52 AM
Dan Cardot
Bend Premier Real Estate - Bend, OR

I am almost ready for it!

Oct 05, 2011 12:20 PM
David A. Weaver
None - Buckeye, AZ
Retired

Wave of the future, my company put out a memo to all loan originators that electronic signatures on purchase contracts will be accepted going forward.  Bring it on, going digital makes sense on so many levels.

Oct 08, 2011 04:52 AM
Laurie Clark CRB Angel Realty LLC Your Monument Realtor 719-502-6572
CRB-CCSS-ASD-HBS-RSD-Denver Short Sale Agents - Monument, CO
Angel Realty, LLC

This is such a time saving and client friendly trend. Thanks so much for sharing.

Oct 08, 2011 12:43 PM
Fernando Herboso - Associate Broker MD, & VA
Maxus Realty Group of Samson Properties - Clarksburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

I can' believe that there is people out there that still on the fence with Docusign. . 

Oct 30, 2011 11:11 PM
Sara Garden
Rocky Mountain Home Staging - Boulder, CO
MBA, HSE, HSR, APSD, Home Stager

As a seller - 6 times. I can tell you that docusign is the best thing since sliced bread. In fact, it's even better. Being able to sign documents electronically straight from an email saved me countless hours. Before I had my home listed with an agent who didn't have docusign - the hours spent faxing, scanning, emailing - driving to Kinko's because the fax wouldn't work - it was a complete nightmare. From now on this is a decision factor for me as a real estate client - if the agent doesn't use it - I just can't list or use them as my buyer's agent - my time is valuable too! And I hate driving to Kinko's at 10 at night...

Oct 31, 2011 03:41 AM
Tracy Lee Parker
RE/MAX DFW Associates - Royse City, TX
Buy*Sell*Rent

Great Story! I had someone sign from a Shrimp Boat in the Gulf of Mexico! I love this product and so do my clients ( they think I am really "with it" in the technology department! )

Nov 01, 2011 04:27 AM
Heidi Tourangeau
Keller Williams Realty East Valley - Tempe, AZ

I absolutely love my DocuSign! Other than the ease of it and the amount of time it saves, I love that my documents don't look like they've been printed, faxed, printed, faxed, printed, faxed and then, yes you guessed it, printed and faxed!

Probably the only I have is that I do a lot of short sales and it's a coin flip on getting a negotiator/investor who will accept DocuSign/Electronic Signatures. I'd say it's one specific bank, but I've submitted many to many and, like I said, coin flip.

And I'm not sure if this is important, but I'm a Chrome girl :)

Heidi

Nov 04, 2011 07:06 PM
Tamara Schuster
Naperville Glen Ellyn Lisle Plainfield Wheaton Illinois - Naperville, IL
Realtor Broker - Naperville

This is worth checking into. Currently scan and email is very easy and convenient at my office. This is a step above however everyone has to accept it to make it easier, The craziest is HUD homes who make you send all documnets back within 48 hours with blue ink. This is truley costing time and money to HUD and the buyers. There are so many changes needed that we all have to agree to to make possible.

Thanks for posting.

Nov 05, 2011 10:34 AM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

I am trying to sign up for the Docusign with iPad new class sponsored for the  first time  this Tuesday. Do you know the start time and sign up information?

Nov 12, 2011 08:50 PM
Trey McCallie
Tate Daniels Concierge Real Estate - Lexington, KY
Excellence in Real Estate since 2003

I have been using electronic signatures for 3 years now.  My clients (ones that are tech savvy) love it, I love it, and most of all, my wife loves it because it is a tremendous time saver.  No more driving around town to collect signatures or faxing or fedexing.  Yes, some lawyers and lenders are not accepting them but its only a matter of time; after all the MLS used to only be available in a book ;)

Wish the other Realtors I deal with locally would get up to speed.

 

Nov 13, 2011 04:54 AM
Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTORĀ®
I love DOcuSign! Wish the lenders loved it! They still make them sign in Texas... :(
Nov 13, 2011 02:55 PM