Spam - A Thorn In My Side

By
Services for Real Estate Pros with ActiveRain

We all roll our eyes when we see another dreaded ugg boot spam message or the new $77 coffee one that is going around.  Nobody cares that your cheap knock off Fendi shades are for sale!!  No I don't want you to write an essay for me.  So we hit "Report a Concern" and eventually they disappear. Most members have gone to Settings and unchecked the "Allow non-member comments" box but it's a never-ending cycle and one we'd like to do more about.

To further prevent the spread of spam, we have some options:

1.  Make it so that every comment must come from a fully registered account.  We'd be able to easier identify the spam profiles and delete them as fast as we delete the comment.  This means no consumer comments as well (are you getting a ton now?)

2.  Make the captcha standard when leaving any comment.  A shadowed captcha that makes it nearly impossible for the professional spammers to dilute our posts. This means you would have to enter "ancestry rhubarb" each and every time you comment.

So my lovely members....what say you?  If you had to choose #1 or #2 what would it be?

messycupcakes

 *The above picture depicts a world without spam

Comments (104)

Maureen Fukumoto
Help-U-Sell Realty Pro - Mililani, HI
Maureen

I like Dawn Maloney's idea ( #64) of automatically removing a post after several reports. 

Oct 14, 2011 07:48 AM
Kathy Clulow
RE/MAX All-Stars Realty Inc. Brokerage - Uxbridge, ON
Trusted For Experience - Respected For Results

I am not a techie but would it not be possible to hold any comment for approval that is not from a registered members ..... No Approval from the post authour = no spam on a post

Oct 14, 2011 08:23 AM
Rita Fryer
Beaverton, OR

Since you operate the server and it is not wordpress, this might be a third alternative:

http://www.smtusa.com/blog/posts/reduce-spam-without-captcha-using-a-customvalidator.html

Oct 14, 2011 08:26 AM
Eric Thomas
Cape Cod & Islands Keller Williams Realty - Mashpee, MA
The Real Estate Doctor

I'm new so I haven't experienced getting a lot comments yet ( maybe I'm doing something wrong ) but from my experience with spam from other sources, I rarely have an issue i just delete 

Oct 14, 2011 08:27 AM
Mel Ahrens, MBA, Kelly Right Real Estate
Kelly Right Real Estate - Hood River, OR
Customized Choices for your Real Estate Needs

NO to having to enter a captcha phrase for each commnet - will reduce the number of comments given the add'l hassle factor.

Mel

Oct 14, 2011 09:24 AM
Al Raymondi
Ocean View Realty Group in Ormond By The Sea Florida - Ormond Beach, FL
Ormond By The Sea Florida - Home and Condo Sales

Number one is not really an option since we are all here to better our business and cutting out potential customers.  So you are giving us one lousy option.  I vote to keep it as is until a better or more reasonable option is available.

Oct 14, 2011 09:56 AM
Kate Akerly
Kaminsky Group - Manhattan Beach, CA
Manhattan Beach Residential Sales

I have no problem with turning off unregistered comments personally.

Oct 14, 2011 11:27 AM
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Why are there only two solutions?

Oct 14, 2011 11:28 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

The thought of #2 is painful, as half the time you can't read the words anyway and end up doing it twice.

The thought of #1 is not so painful since I turn off outside comments anyway.... getting the odd comment is not worth the spam.  If a consumer really wants to "talk" to me they can still send a message, and they do.

I vote for #1 if it has to be one or the other.  On the other hand, can we just leave it alone?

Oct 14, 2011 11:41 AM
Carolyn Roland-Historic Homes For Sale In Delaware and S. Chester County PA
Patterson-Schwartz Real Estate - Wilmington, DE
Carolyn Roland, GRI, CRS

Of the choices given, I would rather stay with just reporting spam and leaving the rest the same.

Oct 14, 2011 12:27 PM
Beverly Femia
BlueCoast Realty Corporation - Hampstead, NC
Broker Realtor Stager - Greater Wilmington, NC Are

I cannot support either option.  In my opinion, this site has other more important issues for concern!

Oct 14, 2011 01:27 PM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

I like reporting spam!!!  Please don't change it to #1 or #2 -- that one is too much work and hard on my eyes  :-)

Oct 14, 2011 03:40 PM
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

100 responses and I did not see the usual spam for handbags, drugs, or dating services. How did you do that?

On the other hand, should I report #17?

Oct 14, 2011 04:01 PM
Michael Dagner
Brokers Guild Classic - Denver, CO
Your Denver Homes Realty Expert

Every so often I'll see spam, but haven't noticed it being pervasive.  I think #2 is the best choice.  Would hate to restrict access to the platform by legitimate guests. 

Oct 14, 2011 04:04 PM
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Please don't!  I am lucky not to get the spam (maybe it's my virus software) but trying to ready to codes much less type them in every time to enter a comment?  No way!

Oct 15, 2011 10:26 AM
Lee & Pamela St. Peter
Berkshire Hathaway HomeServices YSU Realty: (919) 645-2522 - Raleigh, NC
Making Connections to Success in Real Estate

Kerrie, I'm in the neither group...  While it's a pain (moreso for some than others) I too wouldn't want to see comments not accepted.  And the captcha on every comment would get old real fast...  I like Phillip's suggestion!! (#18)
Pamela 

Oct 17, 2011 01:14 AM
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Well, I'm sure you already have made a decision, but I'm with many of the others that I don't care for either option.  I don't seem to get spammed that much but maybe it's because I don't get a ton of comments? -Kasey

Oct 17, 2011 07:48 PM
Susan Goulding
Crown Key Realty, Inc; Tracy & Mountain House Sales and Property Management - Tracy, CA
Northern CA - Tracy & Mountain House Real Estate

seems to me that as long as when you hit "report concern" someone deletes the mess and futher blocks that poster it will slow down.  it's a pain, I don't see it often, but always hit "report a concern" when I do.

Oct 22, 2011 12:07 PM
Jayson Holland
Listings.com - Denver, CO
Jay Holland

I vote for #2, its not too hard to type in a few letters. We are typing as we comment anyway. What is the difference?

Nov 01, 2011 09:28 AM
Kate Elim
Dockside Realty - Spotsylvania, VA
Realtor 540-226-1964, Selling Homes & Land a

Hopefully you will not go with either option.  If anything, perhaps the captcha for unregistered comments.

Kate

Nov 15, 2011 05:41 PM