Isn't this what you want from your insurance company?
When disaster strikes, the Farmers team responds to the challenge. As the second largest insurer of homes in California, Farmers is acting fast to fulfill its commitment to our customers and our neighbors affected by the wildfires currently ravaging Southern California.
Farmers was the first insurance responder on the ground and continues to have a high profile. More than 300 claims adjusters have been mobilized to assist victims of the fires, and the Farmers Mobile Claims Center (MCC) bus is currently parked at Qualcomm Stadium in San Diego. Early this morning, the crew served a breakfast of pancakes and sausages to over 1,000 displaced people -- Farmers customers and non-customers alike. The bus crew will also soon be firing up the grill for hotdogs and hamburgers. The high-tech nature of the bus is also proving useful in other ways, too: Homeland Security officials have asked us if they can use our satellite technology for Internet access. The satellite TV on the outside of the MCC bus is a also a big hit for those who want to keep up with the news -- in fact, it's the only way many people evacuated to the stadium can catch news coverage.
The first-on-the-scene Farmers response has also been noted by the Southern California media. A story in this morning's San Diego Union-Tribune, for example, (extract below) reported Farmers' immediate response. Evacuation orders are limiting efforts By Dean Calbreath UNION-TRIBUNE STAFF WRITER October 23, 2007 Farmers Insurance was one of the first companies to set up field operations, establishing booths at evacuation sites throughout the county. Farmers district manager Don Swanson started coordinating efforts about 8 p.m. Sunday. The biggest effort was at Qualcomm Stadium, where the company set up three booths, handing out free water, coffee, refreshments and face masks as well as giving out information on how to contact agents for Farmers or other major insurers. Farmers was also sending its rolling "Catastrophe Claims Center" bus to Qualcomm Stadium, which is serving as one of the major evacuation centers in the San Diego area.
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