Managing Real Estate Broker with Fathom Realty PB00068179


There's an old story about a Captain who inspected his men, and afterward told the Sergeant that his men smelled bad…

The Captain suggested perhaps it would help if the men would change underwear occasionally.  The Sergeant responded, "Aye, aye sir, I'll see to it immediately!"

The Sergeant went straight to the men and announced, "The Captain thinks you guys smell bad and wants you to change your underwear."

He continued, "Smith, you change with McGuinness, Lashley, you change with Jones, and White, you change with Roberts."

Maybe the Captain should have made clearer his orders.  Now that brings into account of course real estate.   When a client makes a request do we write or do what we thought they said or do we ask more questions so that we understand exactly what they want or meant to say? What say you?

Posted by


NW Arkansas the home of WalMart, JB Hunt Trucking and Tyson Foods.


Come for a visit stay for a lifetime.  



Comments (10)

TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Good morning, James. You ought to know by now the brass never gives bad orders... 

Oct 22, 2011 11:34 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

You know the old saying "It's not what you say, it's how you say what you say"

Oct 23, 2011 12:02 AM
Captain Wayne - Rowlett Real Estate School
Rowlett Real Estate School - Panama City, FL
Rowlett Real Estate School / Owner and Instructor

That was good James,
Listening skills is important but it's nice to have a little common sense to go along with it.

Oct 23, 2011 12:21 AM
Phil Leng
Retired - Kirkland, WA
Phil Leng - Retired

Hi James,

Change your underwear!

That communication was mixed up among men.

Add communication between sexes and it gets even more complicated.


Oct 23, 2011 01:17 AM
John Handschuh ABR SRES
RE/MAX Action Realty - Warrington, PA
Bucks County Real Estate


Yes words and directions can be mistaken very easily.

We should always make sure what our clients are asking us to do. Clear precise decisions are the best. Then we can ask again if that is exactly what they would like us tpo provide for them.


Make it a great day !!

Oct 23, 2011 01:18 AM
Joshua Zargari
MJ Decorators Workshop LI staging and home decorating - Lynbrook, NY
MJ Decorators Workshop

Good morning James.

It is going to be a nice day in New York today.


Oct 23, 2011 01:31 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

You need to be clear in your communication. More importantly, you have to make sure you were properly understood! Sometimes I am guilty of not checking for the second one! Enjoy your day!

Oct 23, 2011 01:54 AM
Valerie Duncan Stewart
(Metro First Realty) - Oklahoma City, OK
Real Estate Agent-Broker, OKC, OK


Clearly your story illustrates the need for clarification!

Oct 23, 2011 07:29 AM
Carl Winters
Canyon Lake, TX
They were just following orders. Some folks will never do more then follow. It's important to clarify your intent.



Oct 23, 2011 11:15 AM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Um, does the cliche "say what you mean and mean what you say" apply here?  Changing underwear was a really good idea though...

Oct 23, 2011 10:55 PM