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Are All Agents Equal?

By
Real Estate Sales Representative with Coldwell Banker Graham & Assoc.

 The rhetorical question that my blog title suggests: Are all agents equal? The short answer is no, but let me explain.

 Would you visit a foot doctor for brain surgery? Not if you want to live. While all doctors have a basic understanding of medicine and the body, their field of expertise is in a specialized area.

 For instance; I am a licensed real estate agent in the state of Mississippi. I have the legal right to sell any parcel of real estate (with the seller’s consent of course) within the state of MS. Whether that is a "sky scraper" in the heart of Jackson's Central Business District (CBD) or a white sandy beach waterfront lot on Mississippi's Gulf Coast, my license makes no distinction.

 However, I would be the first person to tell you I would be the last person you would want listing your "sky scraper" (though I am sure that would be a nice commission check). Why would I say this? Because I have absolutely no experience in commercial real estate.

 But, I do have experience in residential foreclosures. That is my niche. Since I got my real estate license in 2004, I have closed over 500 transactions. Most of which were foreclosed homes in the Jackson, MS metro area. I actively list and manage foreclosures (also known as REO's) for banks and government agencies and have invested time and money in specialized training, courses and certifications pertaining to the REO business. This distinguishes me as a Foreclosure Professional.

 So why should this matter to you as a buyer? In the over 500 transactions that I have closed, I have had the privilege of working with a lot of buyers agents; some good, some not so good. What I have realized is that, though most of these agents are very knowledgeable and experienced in residential real estate, many do not have the same level of expertise when it comes to foreclosures. To many, this is a new territory. This can equate to 1. Headache and frustration as you are not well informed of the process; 2. Missed opportunities and; 3. Potentially leaving money on the table, so to speak.

 If you are looking to purchase a foreclosure, it is important you interview your agent to see what kind of experience they have in selling foreclosures. Believe me, it is not the same ball game.

 But what if you are not in the market for a foreclosure (unlike the other 3,350,000 people who Google the term foreclosure on a monthly basis)? Well consider this, in 2009 (which is the most recent data available) the U. S. Census shows that 5,156,000 homes were sold. Realtytrac.com is currently showing that there are 1,490,474 homes in foreclosure. Lets assume that the number of homes sold this year will equal that of 2009. That gives us the potential of 1 out of every 3.5 homes sold will be a foreclosure.

 If you are in the market for real estate, chances are a foreclosed home will come across your radar screen. This also presents a great buying opportunity for you. According to Realtytrac.com, across the nation, foreclosures are selling at 30% below market value. Don't short change yourself. Seek a professional that specializes in what you need.

 

 Ecclesiastes 10:10 “Since a dull ax requires great strength, sharpen the blade. That’s the value of wisdom; it helps you succeed.”

 Check out this promo for a foreclosure documentary we are filming coming soon to www.Newsocracy.tv and YouTube: http://youtu.be/1q88A4fmKQQ

 

Visit my website at www.nickmiller.com

www.facebook.com/jacksonmsforeclosures

 

Nick Miller
Coldwell Banker Graham & Assoc. - Jackson, MS

Jackie, You are correct, foreclosure are not always difficult and always different. I am happy yours are going well for you. But you mentioned 1 important thing; asking questions. A good professional agent knows when to ask for help, regardless of what type of transaction they are doing. The REO business is not difficult. It isn't something that takes a special skill. I've just been doing it for a long time - and I had to ask a lot of questions when I got started. Fortunately I had a mentor who was doing it long before I got into the business. I always appreciate an agent that I am working with, who is new to foreclosures, asking needed questions. What irritates me is when I have an experienced real estate agent (you know, the one that has been in the business for 30 years) who has never sold a foreclosure fight me every step of the way because, "I've never done it that way before."

Eric, I like the Animal Farm reference. Maybe "Are all agents Capable" would have been a better title.

Nov 06, 2011 09:39 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Those addendums can seem very overwhelming the first dozen times.  Best to hire an agent with experience and my personal feelings make compassion a requirement as well.

Nov 06, 2011 09:42 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Nick - I'm with you. Seek out someone with the right expertise. Foreclosures are only about 2% of our market here so very few people really have that expertise. As a side note, we just studied Ecclesiastes 10 in Sunday School this morning. That's a scripture to put to memory.

Nov 06, 2011 09:48 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

I agree completely.  Experience is the one thing that sets agents apart.  Experience takes time and transactions. 

I recall one of my agents who declined to take a buyer referral a while back because he was scheduled to attend a CE class and had paid for it, a big $35.

I was surprised.  He would have learned far, far more on managing that buyer from showing through contract and settlement than a single 3 hour CE class.

I sold the buyer a home and deposited the commission check.

Nov 06, 2011 09:52 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa
Specialization is the key. I hope that more consumers are finding the value in finding an agent that possesses the knowledge thru need for their purchase. Great post!
Nov 06, 2011 10:16 AM
Joy Daniels
Joy Daniels Real Estate Group, Ltd. - Harrisburg, PA
I love rhetorical questions...you are right, we are not all equal...thank God! I much prefer residential sales too.
Nov 06, 2011 11:34 AM
Timothy Mattingly
Louisville Homes Team Louisville KY louisvillehomesreport.com - Louisville, KY
Louisville Homes for Sale

You are correct- we are not all equal in terms of experience or ability.  However in most consumers eyes we are all equal.  In theory we are all equal- we all attended (state specific) the same training classes to get our license, we all passed the same test, we all take the same continuing education classes, ect.  Some agents have taken and received designations- but most consumers see the initials and do not understand them so I think some of the importance is lost. 

It is at the closing table that the client sometimes see the differences. 

Nov 06, 2011 12:00 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Nick - Why on Earth would any one want to use an expert/specialist? LOL

Seriously, you need an agent with knowlege and exertise.

Nov 06, 2011 12:50 PM
Anthony Daniels
Coldwell Banker - San Francisco, CA
SF Bay Area REO Specialist

All agents are NOT created equal.  Especially the ones that cleverly copy your web address by omitting one letter.

Lawsuit coming down the pipeline............................stay tuned.

Nov 06, 2011 01:17 PM
Steve Warrene
Your Town Realty - Lower Burrell, PA
Pittsburgh Realtor North and East Pgh.

Nick, I also thank GOD that we are not all equal.  Having specialized knowledge in an area is better than a generic knowledge of everything.

Nov 06, 2011 01:33 PM
Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®
No, we are not created equal, and while selecting one experienced in your special needs, selecting one that works in your general area is a really good idea as well. I always wonder what on earth folks are thinking when they hire a San Antonio agent to list their Lake Livingston home? What do they think the agent says when a buyer calls and asks how far by boat us your house to Goat Island? Where's the best place to ski?
Nov 06, 2011 02:58 PM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

No, not all agents are created equal.  You have to be careful judging what an agent's capabilities are.

Nov 06, 2011 03:44 PM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

 

That’s why we need specializations in different niches, don’t we? If consumers have a more basic understanding in the quality of agents, they wouldn’t just pick up the phone to ask, How much are your fees – without knowing what services are rendered.

 

Nov 06, 2011 10:44 PM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Interesting post. I have helped some buyers with their foreclosure purchases. It does involve being right on top of them and paying attention to the contract as 'Time is of the essence' can get very expensive if they stall.

Nov 06, 2011 11:12 PM
Charlie Dresen
The Group, Inc - Steamboat Springs, CO
Steamboat Springs, CO e-Pro

Great advice and while common sense would say to use someone who has expertise in what you are looking to buy (for probably "the" most important purchase in your life), so many people ask about commissions and fees and try to get the best deal. It's like advertisements for lasic eye surgery that boast the lowest prices available - really? Because for my eyes (and future eyesight) I'm not really looking for the "bargain" Dr. but rather the one who has the stellar track record and comes highly recommended!

Nov 06, 2011 11:33 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Nick i love your points, it is extremely important for a buyer to use a full time and local Realtor who is well experienced in bank owned homes. It is important for that agent to be expereince dto guide you through each step of the process when buying that foreclosure, it is different from buying an owner occupied home often called "a regual sale".  A lot of agents hate REO and shy away from it, for me, i love it. Something exciting happens everyday. It sure does not het boring.

Nov 07, 2011 12:44 AM
Patricia Aulson
BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate - Exeter, NH
Realtor - Portsmouth NH Homes-Hampton NH Homes

Well I do think there are differences ,   we are all different as people, therefore we will come across different.

With that said, I do think there are some Realtors that are more knowledgeable than others for different reasons. 

Lots of good comments to read.

 

Patricia Aulson/ Seacoast NH & ME

Nov 07, 2011 02:35 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

The shoe must fit the foot and not just get by here....The right fit makes it look, sound and even feel good for all concerned. Not every Agent brings savvy to the party...Savvy cannot be bought.... only earned..good post and host...thank you

 

Nov 07, 2011 03:10 AM
Donna Harris
Donna Homes, powered by JPAR - TexasRealEstateMediationServices.com - Austin, TX
Realtor,Mediator,Ombudsman,Property Tax Arbitrator

A few years ago, an agent friend was telling me how she was listing this great commercial property. I asked when she got into commercial, and she said she hadn't but couldn't turn down the portential commission... WOW! Some agents don't know how to stick to what they know.

Nov 07, 2011 06:27 AM
Ken Brandon
Coldwell Banker Sea Coast Advantage (Jacksonville, NC) - Jacksonville, NC
Camp Lejeune, Jacksonville, NC

Absolutely agree...I think the difference boils down to as basic as whether a "good" buyer's agent has any business listing homes...Even THAT requires a different mind set and skill set. I don't represent someone in real estate that I am not qualified to represent...but will GLADLY refer them to an agent with the expertise the client requires.

Nov 13, 2011 12:13 PM