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Not Just any Realtor® Will Do

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Real Estate Broker/Owner with RE/MAX Associates 574299
Not Just any Realtor® Will Do

I do more than just open doors while someone looking to buy a San Antonio Texas home for sale.  I know that someone looking to buy a San Antonio Texas home for sale, may not understand the home buying process and may have the misunderstanding of what a good San Antonio Texas Realtor® does to earn their pay and many don't truly understand that Realtornot just any Realtor® will do.

Why do I bring this up today?  I have heard a couple of stories that give me pause on how some San Antonio Texas home buyers are interacting with their Realtors®.  

First story, a couple looking for a San Antonio Texas home for sale on their own, finds one and calls up a Realtor® from God knows where...I don't know if they threw a dart at a phone book or what...and Mr. Realtor® comes down and writes the contract for them.  Mr. Realtor® gets no true financial information from them as I guess they were approved online, (eye roll) and gets the ball rolling.  I am not sure what happens, but apparently Mr. Realtor® told this poor couple they didn't need to get their own inspection one had been done for them already almost a year ago.  Well...since they don't know any better, they go with what they are told.  Time marches and and it is time to close the deal only to find out the lender will not finance said couple because said couple needs a cosigner.  The cosigner looks at the inspection and says, nope, looks like the home is falling apart....long story short, couple needs to terminate the contract...and, thanks to shot in the dark Realtor®, will lose their earnest money because he never extended the time on the third party financing addendum....

Second story...a person I know decides they would like to use me to find a home for sale....I know they have a Realtor® already and say to said person, you will have to terminate your agreement before I will start showing you homes.  I will not violate the code of ethics by dealing with someone else's client....it's just wrong.  The gentlemen comes back the next day and says never mind and I completely understand.  Then tells me that his Realtor® is going to have to call some other Realtor® that they randomly called to show them a home because he is under the impression that he is their Realtor® now.  

This boggles my mind a little bit.  See, in my opinion, all of these Realtors® are in the wrong.  The first one seems pretty obvious to me.  He is not looking out for the client at all.  The second Realtor® probably needs to have a long talk with their client to ensure that they understand the contract they signed together.  The Realtor® that pop tarted over to show them this home is in the wrong for NOT ASKING, "are you working with another Realtor®?"  To which I am positive they would have told him yes.  

However, even when saying the Realtors® are wrong, some of the onus lies on the clients.  The first clients obviously thought just any Realtor® would do and didn't even let their gut instinct stop them when the guy told them "you don't need an inspection...here's one that's just as good".  They ended up losing the home and their money.  The second individuals also seem to think that we are all standing around all day waiting for phone calls to show whomever homes with no thought what-so-ever on the actual home buying process, and either did not understand or did not care, that once you sign a contract with a Realtor®,  you are supposed to work with them exclusively.  

It is so important to sit down and discuss what we do for our clients and consumers really need to understand that not just any Realtor® will do.   


Posted by

Brenda Mullen – San Antonio Texas Real Estate Professional

Brenda Mullen Your San Antonio TX Real Estate Agent
 
Selling a San Antonio Texas area home involves many steps and having an experienced  San Antonio  Texas Real Estate Agent by your side will make the transaction run a lot smoother. I would love to be your San Antonio Texas Area Real Estate Professional! I assist both buyers and sellers in the San Antonio Texas area with either the purchase and or sale of residential real estate.
 
As an Accredited Buyer’s Agent, I have received special training to guide and educate you through the entire home buying process. From start to finish, I listen to your needs and desires in what you would like and take the information you give me to find you home.
 
As your San Antonio Texas listing agent I am well versed on the local San Antonio Texas area Real Estate Market. You can expect personalized service that includes a detailed consultation on how to best position your home to be competitive in today’s market with an in depth comparative market analysis, and advice on staging. I use the latest and most up-to-date marketing methods to get your home in front of as many buyers as possible. Being your San Antonio Texas area Realtor® not only involves just finding the home or selling the home, but being your guide, negotiator, advisor and advocate and making sure that your needs and goals are met. Being your San Antonio Texas area Realtor® is one of my truest passions, and “Helping You Find Home” is my number one priority.
 
 
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Brenda Mullen
Broker-Associate/Realtor®, ALHS®, MRP®, ABR®, ePro®

Team Leader The Mullen Group with RE/MAX Access - Helping You Find Home
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Comments(20)

Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

Good job of explaining why you need a competent local Realtor looking out for your best interests.  Thanks.

Oct 27, 2011 02:48 PM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Suzanne-Thank you.  This was more of a vent as I made the post members only.  Thank you for dropping in!

Oct 27, 2011 02:51 PM
Craig Cooper
Chase International Real Estate - Tahoe City, CA
Creating-Preserving-Growing Wealth in Real Estate

Brenda, First, I believe you are correct giving criticism to the agents referred to in the stories you related. Second, too many people use the word REALTOR without the correct spelling (all caps) or the trademark required... thank you for including the trademark and forgive me for not knowing how to include it in this forum. However, the first question I have when thinking about your story as described is this... It doesn't sound like you had honest to goodness REALTORS. It sounds like they were only real estate agents who needed REALTOR ethics training.

Oct 27, 2011 07:54 PM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Brenda, there are many buyers in the market that don't appreciate the value of a qualified representative to guide them through the process. To call oneself a Realtor, one need only have a current license and pay the dues. To be considered a professional, you need to act and work like one and make your clients know that as well.

This should be a public post. Educating the public on getting proper representation is an ongoing process, and giving them examples of poor representation is another part of the process. Being the voice of reason speaks to the type of agent they should be calling.

Oct 28, 2011 01:03 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Craig-Thanks for stopping by and commenting.  I looked it up and it is acceptable to use Realtor® as long as at least the first initial is capatilized and the ® is present.  Not acceptable to have all caps and no ® and not acceptable to have all lower case even with the ®.  However, you made me look and it looks like I am out of compliance in a few other areas that I need to take care of.  Thanks :)!

Oct 28, 2011 01:03 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Ed-I may just change it to a public post so folks get an idea.  I don't want to make Realtors(r) look bad though.  I know that not every Real Estate agent is perfect, and in fact, there are some who we know are not very professional, but either way, I don't want to give us a bad name :)!

Oct 28, 2011 01:41 AM
Carol-Ann Palmieri
RE/MAX Executive Realty, Al and Cal Realty Group - Franklin, MA
"Cal" the Real Estate Gal

Hi Brenda.   You are right to point out that some of this is on the Buyers too.   They really do need to do some research into the process and into the Realtor they hire.  

Oct 28, 2011 02:38 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Carol Ann-Hiring the the right Realtor® is so important.  Thank you for stopping by today :)!

Oct 28, 2011 02:51 AM
Doug Rogers
RE/MAX Coastal Properties - Destin, FL
Your Real Estate Resource!

When a prospect calls to see a home I always ask if they are working with another agent. You would be surprised how quiet the phone gets on occasion. Some prospects will throw their agent under the bus at the drop of the hat.

Oct 28, 2011 04:26 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Doug-No doubt...this is why it is so important to have one of them come to Jesus talks with your clients.  Take the second story...these folks didn't have a problem with calling any Realtor(r) to do the job...and "didn't realize" they were causing issues until after they were going to drop their current Realtor(r) who finally had a discussion with them.  Best to get that done first thing so that they understand. 

Oct 28, 2011 04:35 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Hmmm . . . what's this thing you call "phone book"??

Make it public!  And underscore that part of the onus is that buyers picked the WRONG agent.  Good post.  I suggested.

Oct 28, 2011 06:37 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Carla...I may just have to do that.  They most certainly did pick the wrong agent...at least the first one did.  Buyers need to have the process explained to them and understand that their Realtor® is there for them for more than just opening the door to see the home.  Thanks for the suggest :)!

Oct 28, 2011 07:06 AM
Eileen Hsu
Douglas Elliman Real Estate - Manhattan, NY
LICENSED REAL ESTATE SALESPERSON

I am sure that lesson was well learn by these buyers. It is interesting when sellers have to sign on an paper agreement with an agent, they are more choosy than the buyers.

Oct 28, 2011 07:14 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Eileen-No doubt...both sellers and buyers should be choosy in who their Realtor® is.  Thanks for stopping by.

Oct 28, 2011 07:25 AM
Greg Nino
RE/MAX Compass - Houston, TX
Houston, Texas

Hey Brenda, cute costume. Have a great Halloween! I'm w/Doug.. one of the first questions I ask is whether or not they're working w/another agent.

Oct 28, 2011 07:38 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Greg-Thanks...My costume is all because of this.  Gotta ask and hopefully get the truth before we start showing homes to folks!  Thanks for stopping by!

Oct 28, 2011 07:45 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Glad to see you made this a public post.  I think that the bar is pretty low with what the public expects of a REALTOR® which is why they put up with this nonsense.  Glad to see you are out there setting a higher standard.

Oct 28, 2011 09:55 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Chris-Thank you )!  I think they expect a lot....they just aren't aware of what they should expect, :)! 

Oct 28, 2011 11:08 AM
Cathy Criado
Criado Realty - San Antonio, TX
Making Real Estate Profitable

Hi Brenda!  Cuuuuuuteee! For a moment I thought you were sporting an Anna Bannana suit! Had to stop and see!

Oct 28, 2011 01:40 PM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Hi Cathy-Yep...goin trick-or-treatin in it :)!  LOL!  Thanks for stopping by!

Oct 29, 2011 02:35 AM