Will your discount brokerage do THIS for you?
I have a list of professional services that I provide to my clients, on the south shore of Nova Scotia, in Lunenburg County. My list of services is probably similar to the lists of other full service providers. When I am interviewing a lead who is considering using a discount brokerage, I make them aware of the value I add, as a full service provider.
In addition to the services I list, there are services I provide because of an unforeseen circumstance.
There was the time I got a call from a buyer agent who wanted to see the property with an hour and a half notice (Nevermind that she knew several days in advance, that she would be showing that buyer homes. But that's another story.)
My seller client was having a garage sale that day and was not well prepared for a showing. But she sucked it up and agreed to the time. I immediately went over to her home, to see if I could help. I tidied the kitchen and checked the bedrooms. Her teenage daughter, who was helping with the garage sale, had not made her bed. I made the bed and hurried outside to help relocate the items from the yard sale. We were able to improve the curb appeal before the buyer arrived. My client was thrilled that I had shown up to help out. Would a discount broker do that?
Recently, I was on the phone with my client when he locked the keys in his car. He was flustered and didn't know what to do. He asked if there was anything I could do to help. I called a company that is qualified to deal with such situations and called him back to let him know help would be there in fifteen minutes. He was very appreciative. I am there for my clients in many ways, adding value to my service.
When clients work with full service providers, there's no telling what extras they may get. When they work with me on the south shore of Nova Scotia, in Lunenburg County, I go the extra mile.
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