The City of New Orleans wants you. Well, your opinion anyway.
Most of us have had that experience of poor customer service from a city employee. Or a terminal wait on hold only to be disconnected. Or getting the run around on who is responsible for a problem in our neighborhood. Recently, the city added a section to their website asking for suggestions from residents on how we can make our city better.
From Mayor Landrieu:
We all know that the City needs to fundamentally change how we do business – we need to find strategies and initiatives that harness our ability to continually improve and innovate in government. We need your ideas to cut the red tape, waste and abuse.
We want to hear directly from you, the customer, about what works and what doesn’t. Please click here to share your ideas.
In order begin this process, we enlisted the help of David Osborne and the Public Strategies Group. David Osborne is probably the best expert in the country in helping governments of all shapes and sizes find strategies that unleash their ability to become more efficient and entrepreneurial. PSG’s report takes a hard and honest look at many of the major challenges we face—challenges like red tape, woeful IT systems, and a legacy of poor management that cripple our ability to reach our potential.
It then identifies an agenda of ten strategies designed to fundamentally transform how the City of New Orleans does business...
Give your opinion on how to cut red tape in New Orleans and let's all work together to make New Orleans better than ever.
Find out more about New Orleans communities at West Bank Living
Comments(19)