Quality. Commitment. Pride.
"We're Accustomed to Giving You What You Want" That's Sasser Construction's mission statement.
Sasser Construction has been building superior homes in the Hampton Roads area of Virginia since 1986. As a Preferred Builder in the East West Communities in Virginia, I wanted to highlight some of their core principles and share their company philosophy. They have consistently been one of the top custom homebuilders in the Hampton Roads area of Virginia, and their goals certainly align well with our communities' goals of developing quality neighborhoods with superior resort style amenities. Sasser believes their customers deserves a "Bill of Rights" (listed below) and they deliver on their promises, as reflected by their recent prestigious award from Southern Living.
Sasser states on their website, "We take the mystery and fear out of custom home construction and walk you step by step through the conception of ideas to the completion of your home. Our goal is to build for you a home of only the highest quality-combining our commitment to excellence with value and customer satisfaction."
"At Sasser Construction our philosophy of "It's A TEAM Thing" embraces the fact that success comes naturally to an experienced group. With unified priorities and a commitment to achieving more, our team will build your home with superior craftsmanship and achieve the exceptional results you want. When you want quality and commitment, remember... It's A TEAM Thing!"
The Coastal Cottage (pictured above) is one of two Homearama model homes recently built in The Riverfront at Harbour View in Suffolk, Virginia. The home is currently available for sale with East West Realty for $549,900.
When building the home of your dreams, you want only the best. That's exactly what you get with Sasser Construction, a Southern Living Custom Home Program builder. they were chosen to be a Southern Living Custom Home Program builder due to our attention to detail, and our strong presence in the marketplace. Because of their association with Southern Living, Sasser takes great pride in building a home that suits our homebuyers' needs and expectations. Sasser was also selected the Southern Living Custom Builder of the Year in 2010. You can also check out their Southern Living Showcase Home built in The Riverfront at Harbour View community.
Sasser Construction has been building new homes in East West Communities in the Hampton Roads area of Virginia for over 20 years (since 1990). Sasser has been a Preferred Builder in Gatling Pointe, Gatling Pointe South, Graystone at Eagle Harbor, Founders Pointe, and The Riverfront at Harbour View. They have helped shaped the streetscape and establish the communities as some of the best for distinctive architecture and quality home designs.
One of the truly unique mission statements is Sasser Construction's "Bill of Rights" for their customers. It is refreshing to have a featured builder in your community to be so committed to customer satisfaction and service. Check out Sasser's promise to their customers, taken from their website, below:
CUSTOMER BILL OF RIGHTSIt is our express desire, as the members of Sasser Construction, to clearly state the principles and ideals that guide all of us at Sasser in our relationships with our customers.
It is our intent to have "100% Happy Customers"- we feel that communication is the key to this and contributes to great service, creative houses and friendly referrals.
Therefore, the following is a list we consider to be the inalienable rights of our customers. WE EXPECT TO BE HELD TO ACCOUNT WHENEVER WE DENY ANY OF THESE RIGHTS TO ANY CUSTOMER.
- As our customer, you are entitled to be treated with friendliness, honesty, courtesy and respect.
- As our customer, you are entitled to full value for your money. When you buy a home from us, you should feel assured that it was a good buy, and at a fair price.
- As our customer, you are entitled to be proud of your new home and to know that your satisfaction is our main concern.
- As our customer, you are entitled to prompt, courteous, knowledgeable answers to your questions. Our goal is to provide all the help we can give you in designing, building and servicing your new home.
- As our customer, you are entitled to the privilege of being an individual and of dealing with individuals. When there are questions about your home, you are entitled to speak with the appropriate individual so the question can be resolved immediately, in the most mutually satisfactory manner possible. As our customer, we will be accessible to you and welcome all of your thoughts and concerns.
AS OUR CUSTOMER, YOUR HAPPINESS IS WHAT OUR WHOLE PHILOSOPHY IS BASED ON. WE ARE ACCUSTOMED TO GIVING YOU WHAT YOU WANT!
To view some of what customers have to say about Sasser Construction, check out some of their Testimonials.
Sasser Construction also takes time to fully explain to prospective customers what's involved in the custom building process. One of their goals is to minimize their concerns up front, and to "under promise and over deliver". They do an excellent job of preparing the customer for what's involved. To see how they explain the 11 stages of building a custom home, check out their Building Process.
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