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The 10 Most Common Mistakes Real Estate Professionals Are Making On Facebook

By
Services for Real Estate Pros with SuccessWebsite.com

One of the hottest topics today amongst real estate professionals is facebook and how to generate quality leads from it. Many of you are using facebook for your business, but are missing the mark when it comes to providing the right type of content for your target audience. Here are the 10 Most Common Mistakes I see Realtors make when marketing their services on the “Social Network”:

1. Failing to be on Facebook at all.

Facebook is a game-changing opportunity to reach new leads on the Internet. With over 500 million active users, half of which access the site daily, and weekly traffic numbers that match or exceed Google's, it's no longer a marketing resource you can afford to ignore.

2. Not using a Facebook Business Page.

Before the development of Business Pages, organizations used customized profiles, or their personal profile, to promote their business. The Business Page is no longer an option - it's how your potential clients are looking for you on Facebook.

3. Sticking with the standard Business Page.

The standard Business Page provided by Facebook offers very little opportunity to attract and pre-qualify leads using direct response marketing. Plus, it does nothing to help you stand out from your competition.

4. Working without a System.

Without an integrated Internet marketing system, you are failing to capitalize on Facebook's ability to generate leads for your business. But succeeding on Facebook requires more than just setting up a business page. You need an optimized Facebook presence that ties into your overall Internet marketing system, combining a powerful branding solution with cutting-edge lead generation tools and property listing information.

5. Failing to engage and keep users within the Facebook environment.

Many businesses treat their Business Page as a redirect point to their website. But redirecting users out of the Facebook environment decreases their engagement with your message. Facebook users will spend more time and interact with you more if they remain inside Facebook.

6. Failing to encourage "Likes".

When users “Like” your page, that activity is published on their profile, with a link back to your Business Page. This is free promotion as well as an implied testimonial to that user’s network of friends. Also, the “Like” button establishes a connection between you and the user, giving you the ability to publish updates to them, which keeps them in the loop and maintains your relationship with them. If you fail to encourage "Likes", you lose contact with your visitors after they leave.

7. Failing to leverage the lead-generation power of listings.

Property listings, Open House Schedules, Virtual Tours, IDX search, and Single Property Websites can all be integrated into your Facebook page, increasing your engagement with visitors and encouraging them to contact you.

8. Failing to keep personal profiles separate from business profiles.

Many an agent has found their professional status torpedoed by tagged photos of them at a wild party. If you maintain a personal profile on Facebook, it has to be completely separate from your business presence. You're allowed a personal life, but you don’t want it to interfere with your business.

Anatomy of a Facebook Business Page - The 4 "Must-Haves"

Get more "Likes" with a "Fan Gate" page

We will setup your business page with a "Fan Gate", prompting users to click the "Like" button to access listings and content on the page. When visitors like your page, it will then show up on their profile. This extends your reach to new prospects by acting as an endorsement to that user's friends who may be looking for real estate information. Thus, the Fan Gate becomes a very effective lead-generation tool.

We also provide customized side bar graphics to complement the look of your framed website and get your page to stand out. Since the side bar graphics can't be set to link to your website, they can include a QR code to provide prospects with your mobile business card, SMS requests, or a link through their cell phone's mobile browser.

Welcome and Engage Your Visitors

With the SuccessWebsite app for facebook, you will welcome your fans with a complete web portal designed to engage and capture leads. The Welcome page will showcase your most popular campaigns with an animated slide show and additional buttons.

You only have seconds to make an impression on your visitor and it is important to project your brand in a polished and professional way. By focusing on the valuable content and services you have to offer, your page will give your visitors the right impression and provide value to those who are fans of your page.

Leverage Your Listings

The SuccessWebsite Facebook App allows you to showcase property listings from your SuccessWebsite within your business page. Providing this information within Facebook increases your engagement with prospects rather than redirecting them to a different location.

From this section the visitor can view details of the property, Open House Schedules and Virtual Tours. They can also request information, send the listing to a friend or call you directly through the SuccessWebsite InstaCall feature - all without leaving Facebook!

Generating Leads On Facebook

With the new SuccessWebsite Facebook Business Page app, you are now able to keep your visitors within Facebook & capture their information without taking them out of the facebook environment.

We have added the most popular campaigns to the app by default – Disstress and Foreclosure Property Hotlists, Free Online Home Evaluation, VIP Buyer and the How To Stop Renting campaign page. If you would like to incorporate another campaign page into the app, this can be done through the control panel as well.

Sandy Acevedo
951-290-8588 - Chino Hills, CA
RE/MAX Masters, Inland Empire Homes for Sale

Hi Kristie, a lot of good information here. I will keep tuned in for future blogs.         

Nov 10, 2011 03:07 AM
Kristie Filion
SuccessWebsite.com - Toronto, ON
Digital Marketing Specialist

Here are some clients who are using the SuccessWebsite with Facebook. You will notice the "Facebook Like Box" widget on the bottom right side of their homepage.

http://www.chessermeadegroup.com/

http://paulrushforth.com/

http://bennettpros.com/

 

 

 

 

 

Nov 10, 2011 03:22 AM
Janis Borgueta
Newburgh, NY
Retired RE Salesperson

yes, Facebook is something i need to work into my list of "to do" things... Research now for the best alternative to work with on this, and then add it to my marketing. I see it as a must on my list!

Nov 10, 2011 08:04 AM
Anonymous
Anonymous

I am still working on getting enough Likes to be able to customize the name of my fan page. I definitely have work to do!

Nov 10, 2011 09:41 AM
#22
Ryan Jennings
Keller Williams Realty-Wellington - Wellington, FL
"Buy With Confidence...Sell With Trust"

Great info...thanks for sharing!

Nov 10, 2011 11:36 AM
Marcia Kramarz
Re/Max Executive Realty - Medway, MA
CDPE,LMC,CBR

Ok - I don't print many (any?) blogs - BUT this one is getting printed - It's a ROADMAP I need! Thanks!!

Nov 10, 2011 12:51 PM
Ron Jesser
Real Estate eBroker Palm Springs - Palm Springs, CA
Palm Springs California Homes For Sale

So buying this product will get you more Likes?  How?  

This post is just a bit self-serving and I question why its a feature post.  Parts of it so not follow current thinking on Facebook engagement and if you notice, the 10 pints listed don't help you much at all, but the four points used to convince you to buy the product are doing just that. 

One can build a landing page with a call to action at no cost.  When it comes down to it, content and engagement are what really matters.  Not a fancy html landing page that will cost 200.00 to set up, 170.00 per month to maintain; and still its up to you to get visitors there.

I suggest a bit of research Rainers to find out the other options that are far less cost and just as effective.  Join Tech Support Group For Real Estate Agents on Facebook (https://www.facebook.com/groups/agentsupport/) and there you will learn lots.  

Also, Jimmy Mackin at http://www.themlsapp.com and http://jimmymackin.net/category/facebook-marketing/ is full of sage advice.... most of it free.  And if you do decide to consult, then just pay for some advice but not this huge investment.

Disclosure- I do not work for Jimmy Mackin.  I just follow him and have learned a lot.

 

Nov 14, 2011 08:30 AM
Anonymous
Peter Michelbach

Thank you for the great facebook tips -- Peter

Nov 14, 2011 09:30 AM
#26
Bill Risser
Fidelity National Title - Saint Petersburg, FL
Fidelity National Title - Tampa District

I've got to agree with Ron...  While Business Pages have their place with small and large business models, they do not promote engagement for the average agent.  Sure, a superstatr or two can get thousands of likes and create engagement on a page, but that is extremely rare.

Why not use custom lists on your FB profile and filter the incoming messages and then target your outgoing message to the exact friends (or connections) the message is intended for?  This is the way to create engagement and it is free.

Just go to YouTube and search for FB custom lists.   Less than 5% of users on FB utilize this powerful tool...

Nov 14, 2011 12:38 PM
Karen Steed
Tallapoosa, Bremen, Waco, Buchanan, Temple, Carrollton - Tallapoosa, GA
Associate Broker Haralson Realty

So much to learn about FB.  I am much smarter now after reading your posts and the responses. Thanks

Nov 14, 2011 12:44 PM
Kyle Pfaffe
Hellman Stribling - Austin, TX

There is definitely a lot of people who need help with their Facebook marketing and need the kind of direction you are giving here. Thanks for the info and sneak-peak into the services you can offer!

Nov 14, 2011 01:51 PM
Karen Crowson
Coldwell Banker Residential Brokerage - Rancho Bernardo, CA
Your Agent for Change
I've got some of these things in place. But the marketing plan for 2012 will certainly take it up a notch.
Nov 14, 2011 02:39 PM
Terkel Sørensen
Real Estate Places - Temecula, CA
Realtor, 951.805.0773 , Bank owned and Short Sales

I think you said it best in your first point Kristie - Facebook is a game changing opportunity... 

But is it not true, that so is knocking on doors, cold calling and a whole bunch of other opportunities? 
Yeah, I don't use FB, really at all - I generate business from twitter though, and I am a little tired of being told that I can't live without FB...

Just saying.  

Nov 15, 2011 05:38 AM
Kristie Filion
SuccessWebsite.com - Toronto, ON
Digital Marketing Specialist

Having a Facebook page is like setting up your store front.  This is where you want your prospective clients to find you, not in your personal profile where they are essentially entering your living room.

Facebook pages can also be amazing for SEO, and with the amount of time users spend on Facebook on a daily basis, not promoting your business in the right way, with the right page title is a mistake.

There is a distinction between Facebook and Twitter.  With Twitter, you can post 20 messages a day to hundreds if not thousands of followers, who may or may not be your ideal audience, and maybe get a few visitors to your site (or blog post depending). 

Facebook is more visual and in many ways more personal because there is a richness to the content distributed through that channel.  Now you can't get away with posting 20 messages to your audience on a daily basis, that would be considered intrusive. But, when someone likes your link or your post, you benefit by having that person's network see that they liked your info.  This kind of Social Proof is amazing for cultivating trust and confidence from your prospects.

As far as getting likes, having an effective Fan Gate with a strong Call To Action (Click Like to watch our special video for home buyers) will go a long way.  The Fan Gate is a customized page you can set as the default for when visitors land on your page.  If you make an effort to drive traffic to your Facebook page with a strong call to action, you will generate more likes.

 

Nov 16, 2011 01:43 AM
Steven Zimmerman
Belloise Realty Tropical - New Port Richey, FL
Husband & Father, @Gulf_Harbors Resident Realtor

Kristine,

Would the 11th mistake be; Not buying your service ? just sayin ~

Steven Zimmerman, Realtor, Husband, Father & Pop Warner Football Coach

 ...and having a lot of fun on FB since Nov 6th, 2007

Nov 16, 2011 04:20 PM
Kristie Filion
SuccessWebsite.com - Toronto, ON
Digital Marketing Specialist

Steven, I "Like" your comment :)

Nov 17, 2011 01:10 AM
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Kristie,  Wow, I have taken many social media courses and you still can teach me things!

Nov 17, 2011 11:34 AM
Dawn A Fabiszak
Private Label Realty ( Denver metro area, Colorado - Aurora, CO
The Dawn of a New Real Estate Experience!

Kristie ~ great information for those of us that do have a FaceBook business page.

Nov 17, 2011 02:47 PM
Tim Lorenz
TIM LORENZ - Elite Home Sales Team - Mission Viejo, CA
949 874-2247

All true and all my sins.  I don't go on Facebook much nor have I made a business page.  Oh well.

Nov 20, 2011 06:07 PM
Paddy Deighan MBA JD PhD
http://www.medicalandspaconsulting.com - Vail, CO
Paddy Deighan J.D. Ph.D

very informative and useful blog..thank you for posting this!!

Nov 26, 2011 10:56 AM