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Thankful Thursdays: You talkin’ to me?!

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Real Estate Agent with Red Rock Real Estate (435) 632-9374 UT DRE# 6541633-SA00

Thankful Thursdays: You talkin’ to me?!

Thankful Thursdays: You talkin’ to me?!

 

"I couldn’t tell because when you say something, you're glancing erratically at the screen of your phone, as if you’re willing an important call to come in."

 

When meeting with clients face-to-face, give them your all of your attention.

  • Turn the phone off
  • Put all else aside
  • Focus on the now

 

As agents, we are constantly monitoring our phones for new information, a text, an e-mail or voice message that is privvy to a transaction. It can surely wait. Give clients in the here and now your undivided attention without unnecessary distractions, it is the least you can do and they will be thankful!

 

Make it a great Thursday...And yes, I'm talkin' to you!

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I, Wanda Kubat-Nerdin at Red Rock Real Estate Utah am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property and copyrighted.

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Wanda Kubat-Nerdin is a southern Utah REALTOR® assisting buyers and sellers in in the St. George area, Dammeron Valley, Diamond Valley, Veyo, Central, Hurricane, Ivins, La Verkin, Leeds, Santa Clara, and Washington real estate markets.
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Red Rock Real Estate
90 E 100 S, St. George, UT 84770

BuynSellUtah.com
Mobile: (435) 632-9374 call or text
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Christine Gerbehy
Berkshire Hathaway Home Services Fox and Roach Northfield - Egg Harbor Township, NJ
Making waves, one home at a time...

Wanda, I find it so INCREDIBLY rude when people do that!!!  Unless you're expecting a mega important call, and you warn them at the onset of your meeting, that phone should NEVER be in your hand!  Something so simple and stupid can cost you business...

Nov 10, 2011 01:28 AM
Al & Peggy Cunningham, Brokers
RE/MAX West Realty Inc., Brokerage - Brampton, ON
Our Family Wants To Help Your Family!

YES! Wanda, we won a listing by ignoring our phone....the Owners said the last agent kept reading his messages and RESPONDING while giving his presentation to them! Absolutely rude!  

Nov 10, 2011 01:50 AM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Great advice Wanda..........they deserve your full attention!

Nov 10, 2011 02:03 AM
Cal Yoder
Keller Williams Elite - Lititz, PA
Homes For Sale in Lancaster PA - 717.413.0744

Exceptionally pertinent advice for a real estate. The one before us deserves our attention.

Cal

Nov 10, 2011 02:14 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

This is probably one of the most important pieces of advice you can give. When I meet with clients I turn my phone off and put it on the table. I tell them that they've booked this time and I will devote it to them 100%.

Nov 10, 2011 02:16 AM
Sharon Lee
Sharon Lee's Virtual Assistance - Jonesborough, TN
Retired and loving life

That is the best way to let clients know they are valuable and worth your time. Love the pic of you. That color looks great on you. Have a great day.

Nov 10, 2011 02:19 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Christine, I am 100% with you!

Al & Peggy, Good for you and congrats on getting the listing!

Roger, So true! Friends do too when you're out with them.

Cal, Exactly!

Craig, That is a good business pracrtice that will gain more clients!

True Sharon and while we may be busy, clients deserve undivided attention.

Nov 10, 2011 02:49 AM
Kenneth Cole
Weichert Realtors Appleseed Group, 2043 Richmond Ave. S.I.N.Y. 10314. office phone 718-698-9797, Appleseedhomes.com... - Staten Island, NY
NYS Licensed Real Estate Salesperson

I'm suggesting Wanda;  I hate it when that happens.  When I'm with a client, my ringer is off.  I used to shut the phone down completely, but with the iphone4, it's my mobile office, so I just shut the ringer down.

Nov 10, 2011 03:12 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Thank you Kenneth! It comes down to being considerate of your clients.

Nov 10, 2011 03:43 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

Wanda making eye contact, getting rid of distractions, and listening well all show great respect with another.

Nov 10, 2011 05:33 AM
Michele Miller ~ REALTOR®, LMC, HSE, CHS, SRES, CMRS
ERA Key Realty~Worcester County Realty Group - Worcester, MA
'Helping You Make the Best Move"

Wanda,

I'd rather talk face to face then talk on the phone.

HAVE A GREAT THURSDAY!

Nov 10, 2011 05:54 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Focusing on what is before you is key to maintaining good relationships Gary, agreed!

Michele, Me too! Hope your day is great too!

Nov 10, 2011 07:22 AM
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Wanda,

When I worked in Corporate America, we used to call it, "Being here now." You can call it anything you want, the concept is critical in building a relationship with a client.

Rich

Nov 10, 2011 07:49 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

You are correct Rich, Why be there if you can't show up for your clients?

Nov 10, 2011 08:39 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Wanda

The improper use of a cell phone can create loss business and referrals.

Good luck and success.

Lou Ludwig

Nov 10, 2011 12:57 PM
Charlottesville Solutions
Charlottesville Solutions - Charlottesville, VA

Great reminder. I sometimes see people who are just a little.... rude

your friend in Charlottesville

Nov 17, 2011 11:50 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Lou, So true! 

Charles, Clients should take precendence over taking phone calls.

Nov 17, 2011 12:30 PM