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How Do Realtors Choose A Loan Officer/ Mortgage Broker?

By
Real Estate Agent with My Single Property Websites

After working in the real estate industry for several years, working firsthand with dozens of loan officers and mortgage brokers, and talking with many in the industry, I thought I'd take a stab at asking the question on every loan officer's mind: how can I get more Realtors to work with me and trust me with their clients?

I would say the most important thing is Trust! Realtors want to be able to do a great job for their clients. Top agents know that referrals are the way to survive in this industry.  Realtors want a loan officer they can trust to treat their clients well, as your service (or lack of) reflects on them. 

But building trust takes time: you need repeated positive interactions with a Realtor to build trust. It's a chicken and egg issue. You won't get referrals until you've earned trust, but how do you create repetitive positive interactions to earn that trust?  

Joint marketing is one solution. By clearly showing your value, and working together with a Realtor, you create opportunities to earn trust. Think about it: if you were a realtor looking for a new loan officer to refer clients to (and all realtors really do want a solid loan officer they can trust), or even a second loan officer for when your first is unavailable, how would you decide? Would you base it off a rate sheet and a 5 minute conversation at an open house, or off half a dozen positive marketing interactions?  

By taking the time work together with realtors to co-market properties, you'll not only be getting your name in front of more prospective buyers, you'll be building trust with real estate agents. You'll kill two birds with one stone: loan officer marketing and realtor networking.

In my book, trust is the most important thing, but what do other agents out there think?

Comments(3)

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Karen Burket
Bank of Oregon a division of Willamette Valley Bank - Medford, OR
Valley Mortgage Grou, Conventional, FHA, VA, mortgages

As a loan officer, I'm going to hit my "BIG LIKE" button for this post.  Thanks, Michael!  You're spot on!  :)

Nov 16, 2011 09:18 AM
Jeff Pearl
Realty One Group Capital / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

One method which I like is: I went to a meeting last night with a loan officer in Fairfax VA. He scheduled a 2 hour seminar (6-8) which went to 2.5 hours, so it was over at 8:30, and I was home at 9:45pm. He went over the Uniform Residential Loan Application, expalined what he needed from borrowers at each step, explained how he pre-qualifies and pre-approves buyers, explained their in house underwriting, how he can help buyers with credit scores, different types of loans and loan programs, appraisals, gifts, sources of down payments, why buyers need to get many things done more than 2 months ahead of time to avoid glitches, etc, etc, etc. Workshops like those are much more helpful to agents than most things I can think of. I can't count the number of loan officers that call to invite me to lunch to try to get me to send buyers their way. Sorry, I don't have time to go to lunch with 20+ loan officers, and I can't afford it either.

Nov 16, 2011 10:01 AM
Michael LaPeter
My Single Property Websites - San Francisco, CA

Thanks for the compliments Karen! 

 

Jeff, that's a great point. That's exactly the kind of seminar I wish I had when I was actively practicing real estate. I always wish I understood the loan process more in-depth, beyond just the basics.  

Nov 16, 2011 10:31 AM