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The One that got away !!!

By
Real Estate Agent with Remax Estate Properties - BRE #01368971

I met recently with a woman who was interested in engaging a real estate agent to sell her home.  I had met her previously at her home during her extensive period of preliminary meetings with potential agents. She was very proud of the work she had done to get her home ready to put on the market,  but had a very highly inflated view as to what her home was worth.  The woman was extremely detail oriented and had met with at least 30 real estate agents , and had attended many, many open houses in the area. 

She came into my meeting with her at my office with a thick notebook of materials she had collected.  I was delighted when she said that I was in the final 2 of the agents she was considering and wanted me to finalize my opinion of what she should list her home for.   Her home was basically a tract home very similar to other properties in the area which were either on the market or recently sold, so it was relatively easy to prepare a comparative market analysis for her.

Based on my comparative market analysis, I demonstrated to her that most homes similar to hers were selling in the high $800,000 to low $900,000 range, and suggested a list price of approx. $910,000.   You could see her extreme disappointment on her face while I was discussing this with her,  and she finally said that she thought her home was worth closer to $ 1 million.  I then asked her on what basis she believed that and whether she could point how any fault in my CMA.  She really didn't have an answer.

I explained to her that many agents will often tell a seller what they think the seller wants to hear, and will agree to list the home at an unrealistic price, with the intent of securing the listing and then significantly dropping the price in a few months. I explained to her that this was a common tactic used by agents in a listing presentation, but that it ultimately leads to a much longer sales period.

Most activity on a new listing takes place in the first 2 to 3 weeks on the market.  A home properly priced to the market will attract a lot of showings and interest from buyers.  A home obviously over priced however, will often discourage agents or buyers from looking at the property as they believe, rightly so, that the Seller is either uninformed about the market or will simply be too difficult to work with in trying to negotiate a deal.As an over priced property sits on the market,  the cumulative days on market continue to rise, and then agents begin to wonder what is wrong with the property.

I explained all of this to my potential client and tried to get her to understand that I try to be very truthful with my clients and don't try to sell them on something that can't be achieved.   I have taken clients in the past that insisted on over pricing their property, and invariably found that it just led to the troubles discussed above, and more time, effort, and expense on my part in marketing the property over an unnecessarily long period of time.

Sure enough,  in a couple of weeks, my potential client called me and told me that she had listed her property with another client at a price close to $ 1 million.  I thanked her for the opportunity, and although disappointed,  I must admit that I was somewhat relieved not to have to spend the next 6 months trying to sell this over priced property.

What did I learn from this eperience??  Sometimes I wonder if I should just do what other agents do and just tell potential clients what they want to hear,  but I think that in the long run,  clients appreciate my honesty and direct dealings with them, and after all, what is more important than our repurtation ?

Comments(27)

Norma Toering Broker for Palos Verdes and Beach Cities
Charlemagne International Properties - Rancho Palos Verdes, CA
Palos Verdes Luxury Homes in L.A.

Maureen - Those first 30 days are crucial, and when a seller wants to interview 30 agents it sends up a tiny red flag that expectations may not be in line with reality.  Sometimes sellers have to search a long time before they find someone willing to tell them what they want to hear rather than listen to what the statistics and experience reveal. 

Nov 17, 2011 02:56 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Maureen, you didn't have an end to the story as to how that listing fared in the market.

Nov 17, 2011 04:26 AM
Karen Crowson
Coldwell Banker Residential Brokerage - Rancho Bernardo, CA
Your Agent for Change

More often than not, the seller will get aggravated with their current agent when the house doesn't sell. They may blame the agent and not the price, and then call their 2nd choice - you! Thanks for entering it into the contest - good luck!

Nov 17, 2011 05:46 AM
Maureen Megowan
Remax Estate Properties - - Palos Verdes Estates, CA
Palos Verdes Real Estate Blog

Ed,

The property was just listed a week or so ago,  so the end of the story still needs to play out

Nov 17, 2011 06:14 AM
Sebastian Barrett St.Troy
Austin Market-Ready Services, Home Staging and Real Estate - Austin, TX

Maureen, Our reputations as honest, forthright, educated, and trustworthy professionals is very important.  I wish more real estate professionals would adopt your view point and stand on over priced listings.  Don't take them.

Nov 17, 2011 12:10 PM
Joshua Stein
Coldwell Banker Preferred - Conshohocken - Flourtown, PA
Homes For Sale - Montgomery County

Hopefully (for you, not the seller) the home will not sell for the price you recommended until after she gives up on the other agent and decides to hire you after all.  Keep us posted as to how it goes.

Nov 17, 2011 02:43 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Maureen - You did the right thing, and you're far better off than the agent who took the house at the inflated price. He or she is in for a rocky ride with that seller.

Nov 17, 2011 07:29 PM
Kathy Schowe
California Lifestyle Realty - La Quinta, CA
La Quinta, California 760-333-8886

Maureen,  You were smart to walk away-- Follow your instincts and stick to your guns!  Overpricing is a flimsy and weak way to get listings.  Good luck-- and much success in the future!  Kathy

Nov 18, 2011 11:50 AM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

I think about the same thing sometimes.  It drives me crazy that when I don't tell folks what they want to hear, they end up listing with someone else.  I am like, I should just tell em what they want to hear.  Unfortunately, (fortunately), I am not like that.  I am honest to a fault and don't want to mislead my clients in thinking they can get more for their house.  

Keep being honest, in the long run, it's better.

Nov 18, 2011 02:13 PM
Linda K. Mayer
License # 01767321 - La Verne, CA
Realtor, SRES, SoCAL, A REALTOR YOU CAN TRUST

Maureen, It's those other agents that help to gve us all a bad name... you did the right thing, you stuck to your guns.  And if I may say so, she was going to be a lot more trouble than she was worth!

Nov 22, 2011 12:39 PM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Maureen, I think honesty is the way to go and you did the right thing!  She sounds like she would really be the type to tell you how to do your job.

Nov 25, 2011 04:40 PM
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

Maureen,

I turn those listings down.  I work too hard to be in the impossible position of having an over-priced listing.  That in combination with a detail oriented seller would drive me crazier than I am now. 

Nov 27, 2011 06:00 PM
Bill Dean
Haggerty Team St. Louis, Mo. - Fenton, MO
William Dean - Broker, Salesperson

Maureen,

There is an abundance of agents who will tell the seller what they want to hear.  You can only do so much to educate them.  She may call you when that listing expires, question is,Will you even want it?

Nov 27, 2011 06:19 PM
David Popoff
DMK Real Estate - Darien, CT
Realtor®,SRS, Green ~ Fairfield County, Ct

Why spin your wheels, waste your time on an over priced listing, you made the right call. I have a feeling this contest will have a lot of overpriced listing stories.

Nov 30, 2011 12:12 AM
Scott Fogleman
New Home Team - Richmond, VA

I also feel you handled this the best way. If the seller doesn't listen to you to start, then what else is she going to ask.

Dec 04, 2011 08:34 PM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

I can't imagine how the fact that she interviewed 30 agents wasn't enough to scare you away. I think that's crazy.

Dec 08, 2011 04:12 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

I think you did the right thing..perhaps you will catch it the second time around

Dec 13, 2011 05:33 AM
The Scott Loper Team Bux-Mont Premier Properties
Keller Williams Real Estate - Montgomeryville - Lansdale, PA

Hi Maureen,

I think this is the most common reason why listings go to other agents.  Sellers can be their own worst enemy sometimes and there are too many agents hungry for listings that they will tell them whatever they want to hear.

Lisa

Dec 14, 2011 12:20 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

When they come with their own notes I normally panic....they are going to think they know more than me

Dec 16, 2011 10:08 AM
Maureen Megowan
Remax Estate Properties - - Palos Verdes Estates, CA
Palos Verdes Real Estate Blog

See my update about this at my new posting at I Hate To Say I Told You So : The One That Got Away !!

Mar 24, 2012 11:08 AM