Drop the ACT - back to basics

By
Real Estate Agent with Majestic Properties 3061802

The actOnce in a while, I like to write about things that happen in our daily life not only to make a point, but also to share a little about us and for you to learn how we process things.  

The story happened today at a showing.  A gentleman calls to set up an appointment to see one of our listings - the appointment is confirmed and I meet him there at the agreed time.  Before I tell you what happened, I must set the stage.  The listing is priced right under similar closed sales in the area.  The current listings around the area don't even come close to this home and are complete "fixer uppers", compared to our listing that is in move-in condition. 

The gentleman arrives with a lady (I later find out that they are the buyers and are both Realtors) and as they are seeing the house, she has an expression of disgust.  I observe their body language and immediately make out that they are husband-and-wife and they have an agenda.  After they look at the whole house and tear it to pieces, which they are very well allowed to do, since they don't need to buy this particular house, they go on to ask "Is the price negotiable?"  I look at them straight in the eye and say "you guys are Realtors, you know what the market is doing....everything is negotiable."  To which the lady barks back, "The Market is DEAD, NOTHING IS SELLING, your seller should be EXTREMELY FLEXIBLE, plus this house needs a ton of work!"  

To make a long story short - I have visited the comparable homes - I know what's on the market - these guys' agenda was to put an act of disgust to see how much information they could get from me - and possibly convince me that the house was inferior to the inventory and overpriced.

I'm still wondering why they went through that whole ordeal. As agents we need to remembeJasonr basic things:

  • If you are looking at property for yourself, please let others know this when you are making the appointment, it is common courtesy.
  • You know the market - don't undermine the listing agent, they are trying to do their job
  • You don't have to preach what the market is doing - we all know, we work it on a daily basis.
  • If you want to negotiate price, write an offer, don't waste others' time.
  • Drop the act - we've all seen it before and can read right through it!
  • And finally - BE NICE! (If you do decide to place an offer, it will make dealing with the other agent, so much easier.)

That's all I have for today - I hope I did not bore you with my story.  But at least there was a moral.

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Rainer
29,394
Michael Roberts
Real Estate Professionals of Glynn - Saint Simons Island, GA
Jerks are Jerks no matter what industry they are in
Dec 12, 2006 01:37 AM #40
Ambassador
587,479
Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker
Ines, you are much more kind and gracious that I would have been. I would have asked them up front to disclose their agenda, and then I would have pointed them to their car, and told them to find some other agent to waste their time upon! YIKES!
Dec 12, 2006 02:09 AM #41
Rainmaker
223,300
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL

Chris - Rick and I use this phrase all the time:  IT'S ALL GOOD!

Michael - the funny part is that the "jerk" part they were playing was not at all good - I do think they are good people....if you can believe that.

Rich - I'll be totally honest and tell you I considered doing that, but the home owner was there.  When sellers go through the task of cleaning up their home and have it in perfect showing condition, it is only right to SHOW the home.  Are you back from visiting your daughter?

Dec 12, 2006 03:59 AM #42
Ambassador
2,752,368
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

WOW ! !   We recently had one that would almost mirror this one

Agent and husband (husband the buyer) visited one of our listings, showed disguest.  Wrote a VERY low offer which we rejected without even countering.  They came back with another offer which was countered and accepted.  They did a home inspection and requested a laundry list of repairs, money in lieu of, etc., which we rejected totally, no repairs.  There was nothing wrong with the house.  They wanted a new roof, new heat, air condition, etc. when everything worked. 

These were investment buyers who were bottom fishing.  We got a contract which they wanted to flip to their LLC BEFORE SETTLEMENT, which we refused to do because the buyer was an individual and earnest money was in the individual's name.  Didn't make any sense.

We got to the walk-through and they wanted this and that, yadda, yadda.  We refused everything.  Bottom line, we settled and our seller moved into their newly purchased home.

Sometimes, you just have to say no.

 

Dec 12, 2006 08:04 AM #43
Rainmaker
275,682
Ken Cook
Content, coding, marketing, host. - Marietta, GA
Content Marketer/Creator
Sorry you had to waste your time and have darts thrown at you. This industry is far too full of attitude and far to void of gratitude.
Dec 12, 2006 08:34 AM #44
Rainmaker
223,300
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL

Lenn - that's quite a story!  I also think we are tougher on Realtor-buyers, don't you think? Maybe that's why many put this tough front (like the Jason Mask).

Ken - Love the phrase! This industry is far too full of attitude and far to void of gratitude. Do you mind if I borrow it sometime?

Dec 12, 2006 08:46 AM #45
Rainmaker
275,682
Ken Cook
Content, coding, marketing, host. - Marietta, GA
Content Marketer/Creator
Use is as you please - just correct my spelling on that second "too"!
Dec 12, 2006 09:10 AM #46
Rainer
61,556
Netta Blackwood
La Rosa Realty - Kissimmee, FL
REO/BPO Expert

Extremely good post!   Courtesy is the key.  I guess sometimes people do believe that because you are a realtor, we've got nothing better to do than being at their beck and call.

Dec 12, 2006 09:47 AM #47
Rainmaker
219,898
William Collins
ERA Queen City Realty - Scotch Plains, NJ
Property and Asset Management
Rick & Ines, Thanks for the post. There just is no accounting for basic social graces, even amongst colleagues.
Dec 12, 2006 10:51 AM #48
Rainmaker
509,169
Michele Connors
The Overton Group, LLC Pitt & Carteret County - Greenville, NC
Your Eastern North Carolina Realtor

I am clapping!

It amazes me as well how folks think they are so slick and think we cant see the game being played. They got back in the cars thinking they played you like a fiddle- but are wondering why they didnt hear the music!         Good for you for sniffing them out and shame on them for being such U(##(*@) !

Dont think of it as a waste of time, think of it as inspiration for 200  AR points!

Dec 12, 2006 11:29 AM #49
Rainer
62,624
Nick M.
Certified Residential Appraiser- West Palm Beach Real Estate - West Palm Beach, FL
Realtor-Appraiser in West Palm-South Florida Real Estate Appraiser

Ines, remind me never to post so silly at the begginning, especially when the post goes 'featured'. Now the entire AR community thinks I'm nuts.!! hee heeee

PS. I was appraising in Brickell key today and in North Miami. I had forgotten what Miami traffic is all about! YIKES!

Dec 12, 2006 12:33 PM #50
Rainmaker
223,300
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
Nick - I am sorry to break it to you....but.....your ARE nuts!   You don't have a profile in AR and did not know you were an appraiser.  I didn't even know you lived in S Florida.  Send me your info by e-mail.  We are always in need of good appraisers.
Dec 12, 2006 12:38 PM #51
Ambassador
379,944
Karen Hurst
RICOASTALLIVING.COM - Warwick, RI
Rhode Island Waterfront!

Ines,

Out of curiousity, did they make an offer?

Dec 12, 2006 12:49 PM #52
Rainmaker
223,300
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
Karen, they have not - but you never know.....once they see the inventory, they may come back on their hands and knees.
Dec 12, 2006 02:05 PM #53
Rainmaker
223,300
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
Michele - sorry for missing your comment - LOL - that's a true inspiration.  Next time you have a bad experience think of the potential AR points
Dec 12, 2006 02:16 PM #54
Rainer
290,579
Cindy Lin
Staged4more School of Home Staging - South San Francisco, CA
Host, The Home Staging Show podcast
ack. how gross! haha you should do the same back to them ;)
Dec 12, 2006 05:20 PM #55
Rainer
11,781
Yael Warman
Right About Real Estate - Dania Beach, FL

If you are a serious Realtor and you are in business for the long haul and are not just a fly-by-night Realtor, then you ought to know that maintaining good realtionships with other Realtors is a must.
If you are in business long enough, you are bound to work with the same people over and over (hopefully with the nicest ones), and what is better than finding down the road a lisitng that your clients like and that it is listed with a Realtor that you have successfully worked with in the past?
If you are a Realtor that is here to stay, then you should know you have a reputation to keep and you cannot afford to be on anybody's black list.

Good for you Ines for being as polite as you were, even if these guys weren't. At least YOU kept your reputation intact!

Dec 13, 2006 07:39 AM #56
Rainmaker
223,300
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
Cindy - I agree with Yael all the way - you never know where you may bump into people again.  I rather not even address their rudeness......and no......I have not yet received an offer from them.
Dec 13, 2006 04:11 PM #57
Rainmaker
223,300
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
HAPPY BIRTHDAY RICH!
Dec 22, 2006 12:35 AM #58
Rainer
31,280
Jessica Hughes
Ambiance Staging - Boulder, CO

I just love that you put happy birthday rich at the bottom of all you posts! how sweet!

I do read your blogs ines and i really enjoy them, it's just that most of them are very realtor related and i don't really have that much to say, just wanted you to know that i enjoy reading you. :)

Dec 22, 2006 05:26 PM #59
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