Want to be a Good (NOT Average) Agent? ... Send Direct Mail To New Homeowners

By
Services for Real Estate Pros with Real Estate Marketing Link

From personal experience, it seems to me that the average real estate agent closes individual client files about the same time as the transaction closes.

Average Agents/Good Agents

That's probably because average real estate agents are more interested in selling than they are in marketing. Or as a broker once told me 'most agents are interested in the next transaction than they are in the next 200'.

It also seems to me that good real estate agents undertake some form of follow-up after individual transactions have closed. At the very least they will send some form of direct mailing to new homeowners.

Sure, I recognize that the thrill of closing is more gratifying than the routine of marketing. But I also recognize that effective marketing invariably generates a whole lot more closed sales than endlessly chasing new leads.

An Effective Marketing Practice

What better place to implement effective marketing practices than when clients have purchased their new homes?

Since the buyers' agents have successfully done what they were hired to do, the new homeowners are very happy with the service they have received.

Why not build upon this client satisfaction and transform what started as a short-term relationship into an ongoing, long-term mutually beneficial relationship?

Instead of charging off in search of that new listing, share your knowledge and experience with the new homeowners.

Helping New Homeowners Learn

Help new homeowners learn what they need to know to enjoy their new homes.

In addition to congratulating them on their new homes, help them with appropriate home maintenance tips and suggestions. Tell them about neighbourhood resources ... refer them to you network contacts who might also be able to help them.

Direct mail to new homeowners continues post-closing, the professional service that helped convert prospects into clients... and also convert clients into satisfied clients.

It also help convert satisfied clients into repeat clients and referral sources.

And even better, direct mail to new homeowners will help you move from being just an average real estate agent to the good agent you want to be.

To learn more about sending direct mail to new homeowners, see The ROI Of Direct Mail New Homeowner Letters 

 

 

Comments (8)

Karen Salmon
Royal LePage Benchmark - Okotoks, AB
Okotoks Real Estate Agent

Great ideas. This is one area (follow up immediately after the sale) that I will be spending more time on. Especially important when I'm moving people to a new town!

Nov 23, 2011 12:01 AM
Barbara Hensley
RE/MAX Properties - Rockwall, TX
Homes for Sale in Rockwall County, Texas

Larry - this is excellent advise!  These people are already satisfied clients...so continue to stay in touch and work toward them becoming clients for life!  This is so simple and easy, yet few do this.  Thanks for the reminder.

Nov 23, 2011 12:02 AM
MaryKay Shumway
The Kellstrom Ray Agency, Inc. (Est. 1948) - Sister Bay, WI
Door County Wisconsin's Real Estate Expert

A fine reminder of a warm follow-up that isn't deleted in five minutes.

Nov 23, 2011 12:25 AM
David Popoff
DMK Real Estate - Darien, CT
RealtorĀ®,SRS, Green ~ Fairfield County, Ct

Larry, a happy client will keep on recommending you, you just have to keep reminding them, stay if front of the crowd, great post thanks.

Nov 23, 2011 12:39 AM
Randy Ostrander
Lake and Lodge Realty LLC - Big Rapids, MI
Real Estate Broker, Serving Big Rapids and West Central MI

Good morning Larry. Good ideas that we all know we should be doiong but let our schedules get in the way. Hiring a temp to come in and do monthly mailings might pay in the long run.

Nov 23, 2011 12:43 AM
Chris Smith
Re/Max Chay Realty Inc., Brokerage - New Tecumseth, ON
South Simcoe, Caledon, King, Orangeville Real Esta

Good afternoon Larry, thank you for sharing these good ideas with us.  Happy Thanksgiving Day to you

Nov 23, 2011 09:19 AM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

There are many ways to stay in touch with clients. I keep in touch with friendly emails on specific topics of interest to previous buyers and sellers.

Jan 09, 2012 12:55 AM
Mike Crosby
Mike Crosby Realty - Placentia, CA
Placentia- Yorba Linda Real Estate - 714-742-2897

good post.  Are you suggesting that you mail to the buyers/homeowners if you are the listing agent also? 

May 11, 2013 06:14 PM

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