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Consult, Don't Sell

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Mortgage and Lending with Doorway Home Loans Equal Housing Lender

Could the old saying, "people love to buy, but hate to be sold", really be so true? I think so. 

Used Car SalesmanRight or wrong, our culture has conditioned us to equate selling with gamesmanship. Thus, when buying situations arise, most try to avoid any living, breathing being with a name tag...atleast until we've had the chance to do a little research of our own. That's why low touch items as QR codes can become so hot, so fast. 

When we do deal with a real person,we prefer to buy from someone we consider a friend. 

That's sounds  good and all, but we'll all starve if I we had to rely only on our pals to make a sell.

The solution: focus on the client, their wants, their needs. If your going to call on a prospect, do it with the heart to genuinely help them, provide value, and answering their questions honestly. If the opportunity presents itself,consult them even deeper, and give your expertise away.

Some will say this approach is a waste of time & money. Who wants to spend any extended time with a prospect without first getting some type of  solid commitment, right? 

Remember this: there is something very powerful about a person in sales who can speak with candor one moment, and humbleTrusted Advisor themselves as a servant the next--just like a good friend.

 

 

Comments(2)

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Valerie Duncan Stewart
(Metro First Realty) - Oklahoma City, OK
Real Estate Agent-Broker, OKC, OK

Phil,

Well said. Nothing is worse than being "sold". Being in sales I see it right off and it always feels...for lack of a better word, icky.

Nov 29, 2011 03:14 AM
Phil Ross, MLO-150797
Doorway Home Loans - Tacoma, WA

Valerie,

Thanks for your comment...I agree with you. Everyone is in sales in one way or another, but I try to always approach things as an adviser. During that process, whether long or brief, the prospect can then decide if there's a connection. Kinda like taking a test drive.

Nov 29, 2011 04:34 AM