Meet the new real estate agent….same as the old agent…..

By
Real Estate Agent with Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605

Of course this is a play on “Meet the new boss, same as the old boss.”  But what I am trying to address here is that many people think changing real estate agents will help a listing that is not selling.  One agent is as good as another, so if one doesn’t “perform” then we just move on to the next. Commoditization of the work force seems to be the order of the day – so it is somewhat natural that buyers and sellers would treat real estate agents the same way.

Sometimes change can be a good thing.  If your agent isn’t doing a good job marketing your home, bringing in a new agent may be the answer.  But in other cases, and perhaps more often than not in this crazy market – it  will make little or no difference in the final outcome. In fact, it could actually work against a seller to do this.

Agents have limited control over the final sales price…

One dirty little secret of real estate is that an agent  has a very limited ability to influence the final sales price.   We can help you get the most that the market will allow….but beyond that we too are at the mercy of market forces.  The notion that we can beat the bushes through saturation bombing marketing  and pull out the ONE buyer willing to pay a premium for your home  because of its special features is the stuff of urban legend.

Look at it this way:  If Hondas have gone down in price by 10%,  can a Honda dealer realistically be expected to move them for their original price? The answer is plainly no. And although there no two houses are identical, the ability of the  agent to defy market forces (fully tricked out kitchen and crown moldings not withstanding)  is simply not there.

The above is particularly true given that you have to sell your house three times.   Once the buyer says “yes” the home still has to pass muster with the inspector as well as the bank and the bank appraiser.  So even if you find a buyer willing to pay $1.25 on a $1.00 value,  there are several more “decision makers” in the mix that can nix the deal… and these decision makers are not buying with their hearts – for them its all about the bottom line.   So unless you find a cash buyer (and those are generally as rare as hens teeth) the home will have to pass muster with the bank.  The banks are NOT happy campers right now and they will not fund an 80% loan if the home is overpriced.  Period.

So how does changing agents harm the seller?

By giving them false hope….in a declining market false hope is your worst enemy.  Actually TIME is your worst enemy, but false hope ensures that  you waste time and chase the market down.  In a rapidly declining market, sellers need to realize that they are losing money – significant money – every week their home is on the market.

Holding out for that higher price, will get you less in the end.  Relisting with another agent under these conditions accomplishes nothing and can be an expensive mistake.

How to know if your agent is doing a good job??  Stay tuned!  All will be revealed!

 

© 2011 – Ruthmarie G. Hicks- http://thewestchesterview.com  All rights reserved.

Meet the new real estate agent….same as the old agent…..

Comments (74)

Anonymous
Christina

You did a terrific job of articulating a topic that is very difficult to get a Seller to hear and embrace.  Often times they listen and seem to understand. But when it comes to the reality of pricing the home correctly, they instinctively believe that their house is different and worth more.  I'm also looking forward to Part 2.

Dec 01, 2011 02:46 AM
#55
Bobby LehmKuhl
4 Malibu Real Estate - Malibu, CA
Exceeding Every Clients Expectations. Every Time.

Great post Ruthmarie, this is so true. We still follow  what our Coach taught us, "Get to the Truth" , we live by this advice. Price the home correctly the first time. Thank you... 

Dec 01, 2011 02:47 AM
Travis Turner
Turner Associates | Colorado Springs, Co | 719.244.3645 - Colorado Springs, CO

Love the Honda analogy, I am going to steal that!

Dec 01, 2011 03:04 AM
Ray Doster
Re/Max Total Service - Mobile, AL

I enjoyed your post, but in my opinion you must sell your house an additional time.  If I have a client looking for a particular property, first you have to sell it to me before I will show it.  I am constantly amazed at the number of expired or other listing I see with either incomplete or totally wrong notes and details.  Our local MLS allows up to 16 photos.  I'm shocked at how many listing only have one picture.  Come on, if you want me to show my buyer your $250K + house, give me something to work with.  Show me the pictures!  Tell me what makes your house special.  Sorry to ramble, but the lack of information some agents give drives me nuts!

Dec 01, 2011 03:19 AM
Kent Dills
Broker, Dills Real Estate - Bellingham, WA
Real Estate 817-495-8028, Bellingham, Washington

Great post Ruthmarie.

Selecting the right agent to begin with is the key for any seller.  The right agent will help the seller price the property correctly for the current market so the seller won't have to chase the price down.  And, the right agent will ensure the property gets adequate marketing from day 1 and that all other brokerage responsibilities (e.g., returning potential buyer calls in a timely manner) get taken care of as well.  

Dec 01, 2011 03:45 AM
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

More important than sellers are RE agents who accept listings regardless of the sellers asking price being over priced just to secure a listing. It's always going to be a challenge so great post for sellers and listing agents too.

Dec 01, 2011 03:50 AM
Susan Lawver
Scottsdale, AZ

Agree on all points! However, I do allow some home owners to price above market.

Not for long and not way over market. In some cases, there are times when it's strangely enough, the right thing to do. I have a seller who is we can find that magical buyer will avoid a short sale. Probably isn't going to happen, but by allowing them a small window to try, gives them peace of mind they gave it a shot, v. always wondering if they could have avoided the short sale.

I've also asked clients, who were extremely stubborn to pay for an apprsaisal to find out what the home is worth from that point of view before listing. This can backfire however, if you get a high appraisal on round one but the buyers appraisal comes in low, you've set an expectation for your client that is now hard to get them off of.

Thanks for the great post!

~Susan in Sunny, Arizona

Dec 01, 2011 04:18 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Ruthmarie - It looks like several of your commenters missed this sentence: "If your agent isn’t doing a good job marketing your home, bringing in a new agent may be the answer."

Unfortunately, there are plenty of agents who don't do a good job.

So while price is paramount, an absence of marketing and a failure to follow up with interested buyers will also prevent a house from selling. When that happens, the owners need a new agent.

 

Dec 01, 2011 04:21 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I think you make some excellent points.  Thanks for a great post.  Sellers need to understand that often it is the house!

Dec 01, 2011 05:26 AM
Cheryl Dukes . . . . . Intown Atlanta
Solid Source Realty, Inc. - Atlanta, GA

Having represented talent in the sports industry, I think the real estate industry offers many parallels that suggest the agent does make some difference - that's why some agents make a lot of sales and others don't. Some are going to do more things to market the property, some have more contacts, some are better negotiators, some have better sales skill, provide better service, etc... Some real estate agents just are more talented than others. But sometimes, it's the houses that lack talent. For those, perhaps no real estate agent can sell them (or the funnel gets smaller where only the most creative will excel), and it's not always a matter of reducing the price until it sells. Sometimes, you must increase the price while improving some other aspect of the home to get it sold. Every sale is not always about price. 

Dec 01, 2011 05:37 AM
Kate Akerly
Kaminsky Group - Manhattan Beach, CA
Manhattan Beach Residential Sales

We see this over and over again.  Even more frustrating is when the seller refuses to lower the price with Agent #1 (because they don't need to sell and know what it's really worth!), only to fire the agent, hire Agent #2 and proceed to immediately drop the price.  Go figure.

Dec 01, 2011 06:05 AM
Liane Thomas, Top Listing Agent
Professional Realty Services® - Corona, CA
Bringing you Home!

Hire the right agent and then let them do their job!

Dec 01, 2011 11:26 AM
Judi Monday
RE/MAX Valley Properties - Green Valley, AZ
CRS-Green Valley AZ Expert, Green Valley Arizona R

I've on both sides of the revolving agent syndrome, and have come to understand most sellers are just looking for the magic bullet. 

Dec 01, 2011 11:29 AM
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Whoa Ruthmarie, I am sorry but have to respectfully disagree.  I specialize in expired listing that don't sell.  I focus on pricing them and marketing them right and I sell almost 80% in a market where the average is well less than 50%!

Dec 01, 2011 11:38 AM
Sylvie Stuart
Realty One Group Mountain Desert 928-600-2765 - Flagstaff, AZ
Home Buying, Home Selling and Investment - Flagsta

So true!! Well put! Overpricing your listing so that you have "negotiation room" does more disservice to the clients than it benefits them. Buyers are more educated than they have ever been and know when a home is overpriced. Even if they did want to write an offer for more, the lender will dictate with the appraisal that the can't.

Dec 02, 2011 02:11 AM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

8 - Hi Gabe - The seller has to LISTEN to the advice and take the advice.  Which often means spending money and lowering the price.  Many sellers do not want to accept that solution.  The key to being a "good" agent is to know what sells and what flops and try to get your sellers to ACT ON IT.   But a seller bent on their price isn't going to accomplish much by changing agents.

9 - Hi Ellen - The home is indeed a product in this case.  And although no two homes are the same - they are still subject to general market forces.

10 -Hi Fernando -  Hmmm - that may be where I make a mistake.  I try to take the drama OUT.  I will take them to see competition, but I don't let them sweat every instance of cold feet and "maybe we will have an offer" issue.  I don't like that much drama in my life and I don't think my sellers want it either.  I have to have it because that's the job.  However, if the seller doesn't know what is happening - they don't know that we are actually working and that the market is really nasty.

11 -Hi Michael - I agree that proper promotion is KEY..but I don't know that sellers truly get it.  THat's where there really is a disconnect.

12 -  Hi Cheryl - Too true - but hard for many to do.

13 - Hi Gail  - I don't understand why seller s think that's OK!

14 - Hi Alan - I'm excited too!

15 - Hi Michael - This is one of the reasons that real estate is SO expensive to sell. We work 100% on contingency and playing musical chairs with agents only adds to the cost for the consumer.

16 - Hi Lisa - This is the delusion of false hope...and it can be a very expensive lesson.

17 - Hi Michelle - I've told sellers that too!

18 - It depends.  This was written about a listing that I thought I "saved" but just lost because the buyer bailed.  The home has been marketed up the waazoo.  Between my open houses and the MLS  it has had 93 showings.  How much more exposure can it get?

 

Dec 02, 2011 03:11 AM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

19 - Hi Lorraine - Listings do indeed sell when people are ready to sell them.  There are also times in any market where things are just not likely to sell.  This summer was a case in point.  I do a lot of buyer agency. I had a nice long line of buyers all lined up this summer and I was counting the money.  Then the debt ceiling thing started and then Europe started and EVERYONE got a giant case of cold feet and walked away from deals that were totally delicious in terms of cost, price, interest rates - you name it.  You could have offerd a house for FREE during that period and no one would have bought.

20 - Hi Dick - sounds as though you were better off.

21 -  Hi Richard  - IF the price is right. The point of the post was that no one can sell something overpriced and condition matters.

22 - Hi Cindy - that will help -but only to an extent.  What worries me is the spinning of wheels that takes place in our industry.  It only adds to the cost of doing business.

23 - H Karen - Yup - many sellers go with what they "want" to hear.

24 - Very often it is the seller - not the agent.

25 - LOVE the last line!  So true!

26 - Hi Jean - again it depends.  What I don't like is agents saying that their aggressive or gorillia marketing is going to get the seller more than market value - thats a lie and is often used to buy a listing.

27 - Hi Susan - It CAN if the condition and the price and location are in sync. THere are also times when some markets are FROZEN. We have that it tow neighborhoods that I can think of.  Buyers in these markets are as slippery as eels and they get cold feet faster than ice freezes in winter.  VERY tough climate to sell in.

28- True - but if all that is being done and you've had 50-60 showings  - no marketing in the world will fix taht.

29 - Hi Anette - I do real estate photography for agents who can't take pictures.  One of my biggest peeves is that most agents can't present a listing well. HOWEVER, we are limited in what we CAN do.  The biggest key is steller presentation on the MLS...the other sites and open houses are all gravy.  They don't have the pull of the MLS and what 7000 buyers agents can produce.   If the pricing and condition are an issue as well as location... no marketing in the world will fix that.

30 - Hi Brian - Disagree.  If the home isn't being presented well - I would agree. But sellers are stuck on unrealistic pricing right now. NOTHING will help that.

 

 

Dec 02, 2011 03:32 AM
Jayson Holland
Listings.com - Denver, CO
Jay Holland

I agree that relisting can sometimes be a mistake. But sometimes it can be just what the sellers need. Every situation is unique, every property is unique, and almost every broker has a different marketing plan, strategy, and effort. How many brokers are there in your market? They all exist for a reason.

Dec 02, 2011 07:14 AM
Tony Lewis
RE/MAX of Valencia (Hall of Fame) 30 year Valencia Resident - Valencia, CA
Summit Real Estate Santa Clarita & Aliso Viejo

The new agent has the advantage of the internet which can make them sound like the old agent.  Experience is King!  There is quite a bit that the old agent knows and can do to get homes sold quicker at the higher price!

Dec 09, 2011 06:04 PM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

Tony - next time you comment - READ the article...Don't just troll for points.

Dec 10, 2011 02:31 AM

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