Why Hasn't My Home Sold? It Might Be Your Agent

Real Estate Agent with (512) 786-8300

The days of an agent putting a sign in the yard, and slapping it on mls, with a quick sale are over. Actually, those days never existed- it just seemed that way. The truth of the matter is, a good real estate professional, has always been vital to a smooth transaction. Those heady times that the public seems to remember, are usually six to ten month periods that are the equivalent to the Tulip Mania that consumed Holland, during a brief period in the seventeenth century. Those real estate cycles occur once every eight years or so, and they don't last long.

The typical real estate market, calls for competent agents, who are educated, market properly, and excel at communication. Although buyers and sellers often get caught up in price, it's the aforementioned traits they should seek, that will determine their success, navigating the real estate market. More specifically, how do agents communicate with each other. After all, chances are, your home is going to be sold by a cooperating mls broker.


A Tale Of Two Agents

Sometimes it just comes down to the difference between two real estate professionals. This Sunday, I previewed a condominium complex that I, or a client, might be interested in purchasing.  The community is gated, with electronic access. The agent did not list the gate combination in an attachment to the listing on mls. As one might imagine, this makes it fairly difficult to view or show. Moreover, a phone call to get the combination, has gone unanswered. Granted, it was Sunday, and she may have very well been in church. We know how to church here in Texas, but even our most committed Southern Baptists don't have 72 hour services.

Then we have agent number two. After waiting for a return call from the listing I called on, I made my way to the community. Who knows, perhaps I could catch someone leaving. That was not the case, but I did see a sign from another brokerage. She not only answered her call on the third ring, but provided great information. Her unit is currently under contract, but she gave me the access code after some verifying questions, told me to look at her unit anyway, and proceeded to talk about pocket listings she had, other units she anticipated, and we spoke about her upcoming listing nearby. She was not only working for her clients that owned the condominium, but other clients in the area.

Why hasn't your home sold? It's pretty hard to sell something that can't be seen.




Posted by

Scott Hayes

Austin Real Estate Agency

Extraordinary Service, For Extraordinary People

Direct: 512-786-8300


Comments (12)

Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Scott....that's total abuse to a seller....that agent should be reprimanded for that type of service....or lack thereof.

Dec 01, 2011 01:29 AM
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Scott, A world of difference between the two agents!  No wonder the 2nd has her unit under contract.

Dec 01, 2011 01:33 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Scott, it is amazing at times the items agents leave off their listings that SURELY would sell them.   Answering your phone does help sell properties, even on Sunday!  Great post Scott!

Dec 01, 2011 01:42 AM
Jenifer Lower
Bozeman Montana Real Estate .net - Bozeman, MT
Your Dream. Our Passion.

Scott, I put coded lockboxes on my units and do require a call to myself, or my associate for the code.  That way, like agent number 2, I have the opportunity to sell the listing to another agent.  Discuss options, discuss the market, discuss upcoming business, both mine and theirs.  I always answer my phone, and if I happen to be unavailable to call back immediately, I will text the code instantly.  Listing agents make a difference!

Dec 01, 2011 01:57 AM
Paula McDonald, Ph.D.
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Oh so frustrating when we are trying to just do our jobs.  So many details that we need to be on top of.

Dec 01, 2011 02:05 AM
Brenda Mullen
RE/MAX Access - Schertz, TX
Your San Antonio TX Real Estate Agent!!

I think it's just a shame that the seller probably doesn't have a clue that their agent isn't on top of selling their listing.  How absolutely frustrating that you can't even get a simple code to get into the gate.  At least another agent was able to help you out and thereby save the original agent. 


Dec 01, 2011 02:21 AM
Kristin Johnston - REALTORĀ®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

True true true...I think we all can share in this frustration at some point in our careers..no excuse in my opinion!

Dec 01, 2011 02:25 AM
Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTORĀ®

We do know how to Church in Texas -- and I am available to work from 10:45-4:45 in between and after 7:30 that night! That is CRAZY!!!

Dec 01, 2011 03:39 AM
Doug Rogers
Bayou Properties - Alexandria, LA
Your Alexandria Louisiana Agent

We have agents who will list homes with ZERO pictures. Imagine feeding a listing to the Internet with zero photos. Go figure...

Dec 01, 2011 06:01 AM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

Hi Scott. I have a listing that just won't sell but I'm hoping it's not me. I just uploaded a tour of the community and am praying that it sparks a little interest.

Dec 01, 2011 07:43 AM
Keller Williams Select Realtors-Buy a home in Washington DC. Sell a home in Washington DC - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

Scott I wish the real estate agents around here were like number two. And can somebody also explain to me why some loan officers dont like to pick up the telephone as well? Unbelievable.

Dec 01, 2011 04:51 PM
Jordon Wheeler
The Jordon Wheeler Group - Fairburn, GA
J W Group Real Estate Sales and Service

Hey Scott, the obvious consistent way to insure good success in this business is to be on top of your game like Agent 2.  If you're not available in person, figure out a way to get the information to interested agents. Good post and thanks for sharing.  Best of success to you in 2012!

Dec 02, 2011 05:29 PM