The Competition in Flower Mound is GREAT!!!

By
Real Estate Agent with DFW FINE PROPERTIES 0506509

I just wanted to give a shout out to Lee Holtzman from REMAX Advantage in Lewisville to say THANK YOU!

Lee is my competitor and he presented an offer on one of my listings two days ago. What I like about Lee is that when he sent the offer, he also sent me a very nice letter. His letter began by thanking me for being available and complimenting the Seller's on their beautiful home. To quote Lee, "They sure know how to stage it!!"

This single line was very much appreciated by my Sellers. After I listed the property, I paid for an initial Staging Consultation. Although the Seller would have liked to hire the Stager, in this price range, it was too costly. My buyer took some of the recommendations that the stager had to offer, and staged the rest on her own. She did a beautiful job and it paid off!

This was the very first time I had the pleasure of working with Lee Holtzman. For Lee to mention how well he liked the Seller's staging was exactly what she needed to hear. After 37 showings of, "Nice house, but.....," Lee's offer and nice letter was exactly what my Seller wanted to hear. 

I don't think many people realize the effect feedback has on a Seller. A sincere compliment and good critique goes a long way in business. 

In the body of Lee's letter he outlined key points about the property, the comps he used, and an explanation for the offer. His letter was uplifting, factual, professional, and very well written. Lee attached his Buyer's pre-approval letter and information about ways in which I could reach him.

I forwarded the letter to my Sellers along with Lee's letter. In my opinion, Lee made a great first impression in a different sort of way. Common courtesy and kindness goes even further in making a business transaction work.

I appreciate a good REALTOR®. In most cases, it takes two. The Listing Agent and the Buyer's Agent. Being tactful without being rude is an awesome way to do business successfully, right from the start.

I look forward to doing more business with Lee Holtzman. I would recommend Lee to anyone.

 

Patricia, the Little Realtor that Could

 

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 dfw fine properties

 

DFW FINE PROPERTIES

                                        2900 W Southlake Blvd, Suite 180
                                        Southlake, TX 76092
                                        Office: 817-748-4800/FAX: 817-748-4900

                                         Patricia Feager
                                                        Cell: 469-951-4758

                                                        Email: patricia.feager@gmail.com

 

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Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Rob,

I comment as often as I can. I'm sure this is true for others too. It's always great to hear from great ones, new ones, and the ones who have been established on AR for a long time but I hadn't heard from before.

Have a great day and thank you.

Patricia

Dec 09, 2011 10:09 PM #25
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Judith,

Courteous and Kindness - they go together like bread and butter. I like that! You're always so open-minded, inspiring, kind and courteous too. I really appreciate that and you too!!!

Thank you!

Patricia

Dec 09, 2011 10:11 PM #26
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Charita Cadenhead
Keller Williams Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

I am very impressed Patricia.  I had heard of buyers writing a letter as to why they want or should have the home, but never had I heard of an agent submitting a letter like the one Lee wrote. That was great and I will have to give it some serious thought as to why I might try it and if I feel as if it could be as effective as Lee's.

Dec 09, 2011 11:23 PM #27
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Thanks Charita. Being polite right from the start, stating the facts and presenting the issues , followed up by a pleasant closing goes a long way to understanding.

Lee nailed it! It's a practiced skill and very effective.

Thanks so much for letting me hear from you!

Patricia

 

Dec 10, 2011 12:06 AM #28
Rainmaker
1,058,941
Al Raymondi
Ocean View Realty Group in Ormond By The Sea Florida - Ormond Beach, FL
Ormond By The Sea Florida - Home and Condo Sales

Terrific post Patricia, giving public thanks to Lee Holtzman is a great way to repay his thoughtfulness and his professional approach to initiating a transaction.

Dec 10, 2011 12:30 AM #29
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Joni Bailey
Berkshire Hathaway Home Services - Anderson Properties - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®
Patricia: I have never received a letter with an offer before nor have I ever written one. What a lovely thing to do. Thank you for sharing this with us. As mentioned above, there is much to be learned in this post. Suggested!
Dec 10, 2011 12:34 AM #30
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Thanks Al,

I hope I get more comments so that I can send the link of this blog post to Lee. I can't wait to share it with him! I want him to know how impressive his letter was and just how far it went to get noticed! 

Patricia

Dec 10, 2011 12:58 AM #31
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Thank you Joni for the wonderful things you said. We can all gain a lesson here. AR is about offering ideas so that others can benefit and be successful, isn't it?

Thank you for the suggest and no matter what happens, those that have read this, I think will implement it and gain rewards.

I appreciate you!

Patricia

Dec 10, 2011 01:02 AM #32
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Toni Weidman
Sailwinds Realty - Trinity, FL
26 Years Selling Homes in New Port Richey, FL

A very nice compliment to Lee, Patricia. He obviously is a Professional and puts a lot of time into his offers.

Dec 10, 2011 03:39 AM #33
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Wendy Tomm
Beyond the Walls - East St Paul, MB
CCSP, RESA-PRO, BBB - Wpg Realtors

Patricia it is always nice when you receive compliments and thank yous.  It is respectful and a nice courtesy.

Dec 10, 2011 03:58 AM #34
Rainmaker
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Rebecca Gaujot, Realtor®
Vision Quest Realty, Martha Hilton, Broker - Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Patricia, great post and so nice of you to write about Lee.  Lee certainly made an impression on you and the sellers....I am bookmarking this to remind me to be MORE like Lee.

 

Dec 10, 2011 04:22 AM #35
Rainer
251,980
Karen Hawkins, MBA - Langley & Surrey, BC
Royal Pro Real Estate Network - Langley, BC

What a wonderful way to highlight the professionalism of a REALTOR colleague, Patricia - your graciousness should also be commended.  I believe that we tend to get the type of business (for the most part!) that reflects what we give or put out in the world - so very well done at highlighting the true spirit and application of cooperation :-)

Dec 10, 2011 02:18 PM #36
Rainmaker
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Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Patricia, Lee sounds like a GREAT Realtor to do business with!     I remember the days where those personalized notes were sent along with an offer via fax!   Congrats on your offer, and more so to your sellers that obviously take great pride in home ownership!

Dec 12, 2011 02:29 AM #37
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Hi Toni,

It's really great to work with professionals in your own community. I'm thankful for Lee!

Patricia

Dec 12, 2011 03:05 AM #38
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Hi Wendy,

Establishing strong business relationships goes along way in maintaining a great community.

It's great to know you share the same beliefs about competition. We should always put our clients needs first and treat all people fairly. 

Thank you!

Patricia 

Dec 12, 2011 03:08 AM #39
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Hi Rebecca,

Don't you look cute in your Christmas dress!

Thank you for bookmarking this one for future use. I do believe it's that personal touch that makes people memorable and causes people to want to do business with you.

Have a great day!

Patricia

Dec 12, 2011 03:11 AM #40
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Hi Karen,

Your words are true inspiration. Thank you for the compliments because it makes me want to be an even better person.

I do believe it's more important to build bridges than walls.  

Americans need to build stronger businesses and it begins at the local level.

Patricia

Dec 12, 2011 03:15 AM #41
Rainmaker
1,857,890
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Hi Joan,

Those personal notes with a FAX were really appreciated. Even though most of us are doing docu-signs now, it doesn't change the fax that we can't take a few minutes to prepare an intro when submitting an offer. I think it's just good business etiquette and common courtesy.

Thank you so much for your feedback. I really appreciate it!

Have a wonderful day!

Patricia

Dec 12, 2011 03:18 AM #42
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Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

This is the type of positive interaction that we all love to read about! Happy Holidays to you and yours!

Dec 12, 2011 07:20 AM #43
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Brenda Mullen
RE/MAX Access - Schertz, TX
Your San Antonio TX Real Estate Agent!!

I just had to stop by here and read this wonderful post about a competitor of yours.  I love your line about being a good Realtor® but it taking two to get the job done.  What a terrific way to get an offer and what a fabulous idea too boot :)!  Suggested!

Dec 12, 2011 10:29 AM #44
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