I received the following email from a seller last month after having successfully completed the short sale of her house. Boy do I wish all short sale sellers had the same tenacity and determination as Shannon. My heartfelt thanks to Shannon for her testimony and confidence in me and the very trying process.
Thank you Shannon for your testimony and your diligence.
The Best Agent Ever
After moving from Birmingham to Atlanta in August of 2007, I have gone through 2 agents and a property management company to sell/rent my home. After having no luck, I stumbled upon Birmingham WIiRE Realty and Ms. Charita Cadenhead. After speaking with her and telling her my horror story of renting, I signed a contract with her to sell my home.
.... The foreclosure date was postponed several times and I have to say Charita worked diligently trying to find investors or buyers all the way to the end. Finally, the property was foreclosed on in June 2010. We found out in December 2010, that the foreclosure was rescinded and that we were free to sell the house.
Again, Charita was on it and didn’t waste any time....... In March 2011, she found a buyer and we were ready to close in a week when we hit a snag. The previous year foreclosure caused the title to be incorrect. .....This was a serious blow to the closing for this short sale that she worked so hard to obtain approval for.
I desperately needed to finally be done with the property. Ms. Cadenhead was on the phone immediately with the mortgage company, Title Company, foreclosure attorneys and any one that would listen. Every day Charita was calling, emailing, faxing and leaving voicemails to every person that the mortgage company kept sending us to. Charita didn’t let the fact that the mortgage company was basically ignoring me and her keep her from getting the situation resolved.
......Charita encouraged me to file a complaint with the OCC (Office of the Comptroller of Currency) . Within a week and a half of filing the complaint, we finally got some feedback from the mortgage company’s Presidential Office (this is the big time) regarding the loan/property. Not only had they been ignoring us for 9 months, but it only took them a week to fix the title. A week!! After all that and almost losing another buyer, Charita fought for this short sale all the way through to the end and I praise you for your hard work and diligence in getting this done. I don’t believe no other agent would have gone as far for as long as you did. Thank you soo much.
Forever in your graces;
Shannon
Note to AR Members: Don't cha just love a satisfied client?
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