Justice Department Reaches Settlement for Discriminatory Lending
Fair Housing Act
Title VIII of the Civil Rights Act of 1968 (Fair Housing Act), as amended, prohibits discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents or legal custodians, pregnant women, and people securing custody of children under the age of 18), and handicap (disability).
It’s tempting to show new customers around neighborhoods you’ve selected because they would seem to fit them perfectly. But you do that at your peril. Stumbling into a situation in which your actions have the effect of steering, a violation of the federal Fair Housing Act, isn’t hard to do whenever you try to ingratiate yourself with customers by trying to do their thinking for them.
All before you start talking to a customer as a friend would to a friend, sharing your thoughts on what makes a neighborhood a good fit for them, stop yourself. The risk is that, by biasing their opinions about a neighborhood, your words could have the effect of steering.
As Sales Associates sometimes we try a little too hard to help. Rather than just giving the customers the sources of information so they can form their own opinions about a neighborhood or school.
Agents / Associates our words could have the effect of steering. And that’s something you want to steer clear of.
Countrywide not so LUCKY ....CAUGHT>>>>
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