Mike Phillips and John Burger have at least two things in common that Active Rain readers might find interesting. First, they are arguably the two most successful real estate broker/agents in the United States. Second, when they receive a telephone call, both are quick to answer it.
In a recently released report from Real Trends, a Wall Street Journal publication, is information on the most successful real estate professionals in 2010 (the last complete reporting year at the time of publication). Phillips was number one in the number of transaction sides completed during the year with 1,268 sales. Burger was number one on total value of transactions completed with $279,841,487.
As a new blogger for Active Rain, I thought it might be interesting to chat with them and to share with readers what they had to say. So I picked up the telephone and gave them a call.
I called Burger first. It was 6:30 p.m. on a Friday evening (his time) when I dialed the main number for his Manhattan office. He answered the call after the first ring. On a later day, I called Phillips on his cell number. Again it was a Friday afternoon. He too answered the call on the first ring.
I intend to blog more later on what was said. But what struck me most was not anything either of them said, rather it was just how accessible both of these men are. If I can dial their numbers and easily reach them, then so can others – including current and potential clients.
After both of the calls, that may be the most valuable tip either has to offer. Perhaps the most important lesson to learn from these two is to make ourselves as accessible as possible. We need to make it easy for the larger world to contact us, then when it does, we need to pick up the telephone - preferably after the first ring.
It’s a trait exhibited by both of these remarkable men – and a trait easily adopted by the rest of us. Is it a lesson worth learning? That question is left for each of us to answer.
Grant Sasek works for Real Estate Pipeline, an Internet-based lead generation service.