What's in it for me? New Year's etiquette Blog #1
As we ring in the New Year and make those New Year's resolutions a great practice for all agents would be show etiquette on the job.
Buyers agents when you are out showing properties to buyers and they hate the neighborhood/curb appeal of the home and want skip the showing proper etiquette suggests that you contact the listing agent so they can contact their sellers immediately. (unless it is a foreclosed/ vacant home, that call can be made after the showing tour is finished)
The most common reply I get from buyers agents for the drive by is "I don't want to waste my clients time". I totally get it and please understand I don't want my client to waste any more of their time.
In our market most sellers spend a great deal of time preparing their homes for showings. It is frustrating when appointments to see their home are not kept especially when they have gone out of the way to get their home ready for you name the reason. (last minute showing, changing plans with company or re-arranging diner plans) It comes across as rude and careless and lowers the high standard this industry deserves. In this technological age a simple phone call at the time is all it takes to help reduce the pain of someone rejecting the home without even seeing it.
What's in it for me?
If you practice professional etiquette you might enjoy a few unexpected benefits
1) Your buyer will realize that time is valuable. Perhaps instead of telling to jump and you answering how high? they will see some of the unseen requirements that makes us good agents.
2) It is good for them to see you can think and act on the fly "The Great (insert your name here) in action"
3) They might think twice about wasting your time (we teach our clients how to treat us)
4) Your buyer will see they made the right choice hiring an agent that is thoughtful, detail oriented with great follow through including high ethical and professional standards. They might even develop a new found respect for our business and what we do.
5) It also reminds them there our other people involved in each showing / transaction.
Happy New Year and Best wishes
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