DO YOU UNDERSTAND?

By
Real Estate Agent with Sotheby's International Realty Canada - Brokerage
https://activerain.com/droplet/qWL

Ring Ring

"Good morning, Susan Emo, YOUR Gananoque Realtor.  How can I help you?"

"Yes, I'm calling about your listing at 123 Street."

"Okay . . .   how can I assist you?"

"Could you tell me more about it please - I saw it online."

"Of course but I do need to ask first, are you currently working with any other Realtor?"

"ummm, yes I am."

"You'll have to have your Realtor call me - sorry, I'm not permitted to speak with another Realtor's client."

"She's taking the winter off and she told me to call around and let her know when I've found the place I want to buy and she'll look after all the paperwork.   Could you tell me all about 123 Street and maybe set up a showing for me?"

"You do realize that I am representing the Seller?"

"Yes, but my agent told me to call you."

"So you are prepared to represent yourself?"

"I don't understand!"

"You're right . . .  you don't understand.  This agent, that you think is representing you, is actually sitting back, sipping Marguritas and having you pay for her holiday by you doing her job for her and attempting to get me to do the same.   You need Buyer Representation!"

"I don't understand!"

"I understand that you don't understand - my suggestion is to call your agent and ask her to either do her job or refer you to someone who can do it for her - you need Buyer Representation!" 

"I don't understand!"

"I understand that.  Are you aware your 'agent' will earn approx. $7500 should you buy this home?" 

"That much?!  But I'm doing all the work!!"

"Now you understand.  You need Buyer Representation - speak with your Agent!"

"I don't think I want to speak to her now.  She is not providing me with Buyer Representation!"

"Now you understand."

"Will you show me the home?"

"If you have not already signed a Buyer's Representation Agreement with your vacationing agent, I will email you a copy and, after you've read it, we can discuss it to make sure you understand.  It isn't too complicated but there are very strict rules and regulations we must adhere to and I'll want to make sure you understand.  I will then be able to represent you as a Customer or a Client, your choice, and show you the home."

"I understand - thank you. My email address is ...................................."

"You're most welcome.  Buying and Selling real estate can be complicated and you need to be sure you have someone representing you and your needs, not their own.  Afterall, this is going to be the biggest purchase of your life -  let's do it right! My Name is Susan Emo and I will be proud to be Your Gananoque Realtor!"

"I understand!"

Posted by

If you're thinking about selling, I'd love to meet with you and provide a Market Analysis and go over my Marketing Plan - it is the little things that make the difference.**

 Susan Emo
Sales Representative,
Sotheby's International Realty Canada, Brokerage*
Kingston, Ontario

www.SusanEmoSellsHomes.com

 Serving the Kingston, Gananoque and the 1000 Islands Region
- come for a visit and stay for a lifetime!

*Each office independently owned and operated.
** There is nothing on this blog that is intended to solicit business from anyone already under contract with another Realtor

The opinions expressed on this blog are the personal opinions of Susan Emo

If you are a non-member and would like to comment, please feel free to contact me.

Take a moment to visit my facebook fan page at
www.facebook.com/susanemosellshomes
and click "LIKE" today! 

 

 

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Topic:
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Location:
Ontario Leeds and Grenville United Counties Gananoque
Groups:
Realtors®
Diary of a Realtor
Bananatude
40 Somethings
Canada has Arrived!!
Tags:
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buying or selling in the town of gananoque
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Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Hi Donna - no it isn't Rocket Science.  This isn't a job you can call in.  You need to be present and accounted for!

Jan 09, 2012 08:17 AM #7
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Liz -  I saw that and thought "Great minds think alike" .  Glad you reblogged it because YES, the word can't be shared often enough because these calls keep coming in.

Jan 09, 2012 08:18 AM #8
Rainmaker
820,870
Juli Vosmik
Dominion Fine Properties - Scottsdale, AZ
Scottsdale/Cave Creek, AZ real estate 480-710-0739

Tlhis is EXACTLY the reason I decided to get my license years ago.  I would have agents tell me that all the time - if you find one you want to see, let me know.  WHAT?  I've told you what I'm looking for, I've proven I'm qualified and pre-approved for a mortgage, and now you want me to do more work while you get the commission check?  Great job - I hope this buyer UNDERSTANDS you now!!!!

Jan 09, 2012 08:55 AM #9
Ambassador
2,803,318
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Susan - Great exposition of a very common issue. And I just love it when these agents start up with the procuring cause stuff.

Jan 09, 2012 09:02 AM #10
Rainmaker
3,395,919
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hey Susan,  Good way to explain it, some agents do not explain anything to there buyers.  Did you try Sat. recipe?

Jan 09, 2012 09:22 AM #11
Rainer
453,426
Diane M. Phillips Realtor 443-286-4365
Frankly Real Estate Inc. - Manchester, MD
Specializing in Carroll Co., MD

Susan ~ Well said! I wish it wasn't so complicated or difficult to explain, people really need to understand.

Jan 09, 2012 11:59 AM #12
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Juli -  it is time for it to stop!  Too many people are complaining about the same thing.  We need to inform the public that there are better agents out there who will honestly and ethically represent them.

Jan 09, 2012 12:06 PM #13
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Dick - it doesn't hold water up here.  A contract rules!

Jan 09, 2012 12:07 PM #14
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Will, you're right; some agents explain nothing.  Especially those 'very seasoned' agents who don't even realize there is such a contract!

Jan 09, 2012 12:08 PM #15
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Diane -  people (including agents)  need to understand the importance of Representation. 

Jan 09, 2012 12:09 PM #16
Rainmaker
506,180
Ellen Caruso
Daniel Gale Sotheby's International Realty - Glen Head, NY

Susan, It was so good that you gave her the facts and as a result she chose you. Your experience paid off.

Jan 09, 2012 12:35 PM #17
Rainer
125,916
Chiara Petro
eXp Realty - Angie Cody Team - Knoxville, TN
Your KEY to Home Sweet Home - Knoxville TN

Excellently explained, Susan! suggested!

Jan 09, 2012 12:49 PM #18
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Ellen -  experience does win the day sometimes but this is something a brand new agent could also do.

Jan 09, 2012 01:08 PM #19
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Hi Chiara -  thanks!  Very much appreciated.

Jan 09, 2012 01:08 PM #20
Rainmaker
506,813
Shar Sitter
Rooms With Style - Minneapolis, MN
Home Staging and Redesign Minneapolis/ St. Paul, M

Ha, loved the part about her doing the work to pay for her agent's vacation!

Jan 10, 2012 02:39 AM #21
Rainmaker
2,867,504
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

 

Susan,  All the top coaches I know could not do a better job than you just did!  Bravo!  Well done!

 

Jan 10, 2012 04:33 PM #22
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Hi Shar -  there is humour in the truth!

Jan 11, 2012 02:02 AM #23
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Kathleen -  WOW, I'm honoured!  Thanks so much.

Jan 11, 2012 02:02 AM #24
Rainer
279,657
Sue Ellett
Better Homes and Gardens Real Estate ~ Paragon Property Group - Marble Falls, TX
Marble Falls, & Austin, TX, Lake Travis, Lake LBJ

Great job of having a difficult conversation.  I actually think there are a lot of agents who "don't understand"....!

Feb 05, 2012 07:06 AM #25
Ambassador
1,300,872
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

Sue -  LOL, you think so?!

Feb 05, 2012 07:13 AM #26
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