My former broker is a good guy, very successful. His pholosophy was never to be available the day a new customer called. Even if his schedule was free, he made a point of scheduling a first meeting a couple of days out. The message - "My time is valuable, and I am busy, and I will fit you in."
I have a much different take on the situation. I will clear my schedule at a moment's notice for someone that comes with a time-sensitve need. And, by the way, almost all real estate needs are time sensitive. By that I mean: Since all real estate is by definition unique, the opportunity for that one buyer to connect with one particular property cannot be recreated if it is lost. So if we jet out that day to see homes, we might have success that may not be possible the next day. Even in a sluggish market, properties sell. Opportunities knock. Doors open, doors close.
And by the way, that resposiveness give the client and I the opportunity to begin a bonafide relationship. I would like to hope that by dint of positve energy, I have become more than one of a string of anonymous email inquiries or voicemail messages.
So I believe that picking up the phone at 6:30 AM or 11:30 PM is a good thing. New Years Day, no problem, if you want to see some homes. Someone called at 4 AM yesterday for a rental. Now that was a bit much, but I took the call.
In this age when folks are used to instant gratification, I will do my best to hop to the finger snap. Truth be told, these days I am quite grateful for the finger snaps to hop to! So call me if you need me. Anytime!