Short Sale department contact info for large lenders

Title Insurance with Frontier Title Group

If you need to reach the Loss Mitigation or Short Sale department for any national lender, check out this contact information, or give us a call!



BusinessPhone Website
American General Short Sale Department (813) 907-1312
American Home Mortgage Short Sale Department (877) 304-3100
Americas Servicing Company Short Sale Department (866) 903-1053
Aurora Loss Mit Short Sale Department (800) 550-0508 
Bank of America Short Sale Department (877) 444-8291 
Campus Credit Union Short Sale Department (352) 335-9090 
Capital City Bank Short Sale Department (352) 337-2250 
Chase Bank Loss Mit Short Sale Department (800) 446-8939 
Citi Residential Lending Loss Mit Short Sale Department (866) 713-4785 
CLC- Consumer Services Co. Short Sale Department (888) 844-1564 
Community 1st Credit Union Short Sale Department (866) 843-2513 
EMC Mortgage Short Sale Department (866) 275-6095 
ERA Mortgage Short Sale Department (800) 750-2518 
Faslo Solutions Short Sale Department (888) 266-4926 
Fifth Third Bank Short Sale Department (866) 601-6391 
First Franklin Short Sale Department (800) 622-5035 
First Savings Mortgage Short Sale Department (703) 883-9010 
Flagstar Bank Short Sale Department (800) 945-7700 
Florida Credit Union Short Sale Department (352) 377-4141 
Freedom Financial Short Sale Department (800) 441-4428 
GMAC Loss mitigation Short Sale Department (800) 850-4622 
Green Tree Short Sale Department (800) 643-0202 
GTE Federal Credit Union Short Sale Department (888) 871-2690 
HFC - Household Finance Short Sale Department (800) 333-5848 
Homecomings Financial Short Sale Department (800) 799-9250 
HSBC- Mortgage Corporation Short Sale Department (888) 648-3124 
IBMLBPS Short Sale Department (866) 570-5277 
Indymac Federal Bank Short Sale Department (877) 736-5556 
Litton Loan Loss Mit Short Sale Department (713) 960-9676 
M + T Bank Short Sale Department (800) 724-2224 
Mortgage Service Center Short Sale Department (800) 750-2518 
Nation Star Mortgage Short Sale Department (888) 480-2432 
National City Mortgage Short Sale Department (800) 367-9305  
Ocwen Short Sale Department (877) 596-8580
PHH Mortgage Short Sale Department (800) 785-3291
PNC Mortgage Short Sale Department (800) 367-9305  
Regency Credit Short Sale Department (800) 419-0410 
S&T Bank Short Sale Department (814) 268-1117 
Select Portfolio, SVC Short Sale Department (888) 818-6032  
Suntrust Loss Mitigation Short Sale Department (800) 443-1032   
Titanium Solutions Short Sale Department (877) 500-4472 
US Bank Loss Mit Short Sale Department (800) 337-1193 
USAA Short Sale Department (800) 531-8717 
Vericrest Financial Short Sale Department (866) 650-0968 
Washington Mutual (WAMU) Short Sale Department (800) 848-9136
Wells Fargo Loss Mit Short Sale Department (866) 903-1053
Wilshire Financial Short Sale Department (800) 669-6607

Comments (23)

Doug Bullwinkel
E Mortgage Capital, Inc. NMLS 1416824 - Roseville, CA
Mortgage Loan Officer NMLS #281609

This is a great "all in one" list that must have taken you a lot of time and work to put together.  Just another example of AR members helping AR members.  I'm sure this will be quite useful to many of your fellow members. Thanks,

Jan 24, 2012 04:47 PM
Phil Leng
Retired - Kirkland, WA
Phil Leng - Retired


That is a useful post!

Thanks for sharing


Jan 24, 2012 04:47 PM

Glad to help!  I also have many direct contacts as well, but i'm but sure i should post those publicly.  Shoot me an email what specific lender is giving you grief, and i'll do my best to help.

Jan 24, 2012 04:52 PM
Wayne Johnson
Coldwell Banker D'Ann Harper REALTORS® - San Antonio, TX
San Antonio REALTOR, San Antonio Homes For Sale

Rob-I've heard of people paying a couple of hundred dollars for a list like this which were still incomplete and inaccurate. This should be a big help you Short Sale Agent.

Jan 24, 2012 04:53 PM
Constina M. Baylor
REMAX Gold Coast Realtors Oxnard - Oxnard, CA
Broker Associate - Oxnard Homes, Oxnard Beach and Marina

How very generous and kind of you.  Thank you so much!  This is like short sale gold.

Jan 24, 2012 05:37 PM
Rick Frissell
HomeXpress Realty - Valrico, FL
aka "The Red Baron of Real Estate"

Everyone is right.  Great list. Actually, I will be able to make use of the USAA information today.  Very timely!

Jan 24, 2012 10:36 PM
Bob Stewart
ActiveRain - Seattle, WA
ActiveRain Ambassador

I just like your name :-)

Jan 25, 2012 03:59 AM
Jack O'Neal
HomeSmart Elite Group - Gilbert, AZ

good stuff

Jan 25, 2012 04:06 AM
William James Walton Sr.
WEICHERT, REALTORS® - Briotti Group - Waterbury, CT
Greater Waterbury Real Estate

Bookmarked. And printed. This has to be the single most important blog written by anyone.

You may get inundated with e-mails/calls for specific lender info. I hope you're ready for that :-)

Jan 25, 2012 04:12 AM
Barb Merrill
Cactus Mountain Properties, LLC - Tempe, AZ
GRI, Associate Broker

AWESOME!!!!  Great list.  Thank you for sharing.  I'm bookmarking this blog and placing it on my Favorites list for easy reference.  Thanks again!

Jan 25, 2012 04:23 AM
Justin Bevins
BHHS - California Properties - Canyon Lake, CA

Wow Rob! That's a great list. Thanks for taking teh time to compile and share with everyone.

Jan 25, 2012 04:37 AM
Christy Reece
Mountain Place Realty - Blue Ridge, GA

Great list!  Thank you for sharing!!

Jan 25, 2012 05:38 AM
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Rob,  Unbelievable compilation !  Should start some phones ringing !

Jan 25, 2012 07:17 AM
Shelda Hodges Author & Realtor
It's your journey. We will hold your hands

Rob - Thank you. Always in need of Loss Mitigation numbers. Thanks again

Jan 25, 2012 09:24 AM
Luis Iniguez
Option One Real Estate - Fontana, CA
Search Inland Empire Homes For Sale - Short Sale Agent

This is an awesome list to have.  Thanks for sharing.

Jan 25, 2012 02:37 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

@BobStewart - ; )

@RobStewart - Thank you for the great list and will be put to good use.

Jan 25, 2012 03:18 PM
Joy Daniels
Joy Daniels Real Estate Group, Ltd. - Harrisburg, PA

great list - I'm passing it on. . . thanks!

Jan 25, 2012 03:23 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Thanks Rob, great info.  I'll see if my short sale folks have these, if not I'll send it to them.

Jan 25, 2012 10:15 PM
Chad Stewart - Rockford Realty - Lake City Florida Real Estate P

Sweet list! Thanks. This is a great resource. You are a short sale pro.

Jan 26, 2012 06:24 AM
Jeannette Kohlhaas
Keller Williams Jacksonville Realty - Jacksonville, FL

Thanks Rob.!!

Let me ask you a question! Do you negotiate your own short sales!?  I used to, when I had 4-5,but now I have 21 pending, and have title companies and/or attorneys negotiate them for me,even though I still stay on top of them, and stay in the loop! I've gone thru 3 people, and still looking for someone that is efficient in actually negotiating instead of just passing along info. It's frustrating. I know my assistant and I could do a better job ourself, but just don't have the time, and they never pay the agents anyways.

Jeannette Kohlhaas- Keller Williams Jacksonville Realty

"A Straight Shot to a Successful Closing!"


Nov 07, 2012 09:27 AM