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As In Life, There Are Learning Lessons in Real Estate

By
Real Estate Agent with Liberty Homes RS-#62825

When I first started in the real estate business, I was told by many ‘to keep my emotions out of business’.  For the life of me, I don’t understand why I got so wrapped up and worried about something that was going wrong in the transaction.  I wanted everything to just run smoothly. I lost sleep from playing out hypothetical scenarios in the middle of the night. 

With eyes wide open,  the ‘what ifs’ danced in my head.

There are situations that are beyond my control.  No matter how much I worried or wanted to make things happen I could not control anyone else involved in the transaction.  Appraisers did not get their report in fast enough. The loan officer or the agent on the other side would not return calls on status.  How can I  ‘make’ them do their job?  

The only one I have control of in any given situation is…MYSELF.

One day I realized that I no longer stressed myself out and that I took things in stride. I was still detail oriented, organized and anal about doing everything by the book. I still went above and beyond for my clients except MINUS THE STRESS.  So, what was I doing different? 

Along the way I regrouped and took on the challenges of working with other people:

I no longer try to control situations I had no control over. (no worrying!)

Instead of worrying, I just do my part and that’s all I can do. I accept that.

I accept that the appraiser would get in his report …when it got in.

I patiently wait for VA to send in their NOV (Notice of Value)

I patiently wait for a call back, while emailing a follow up as well.

If there is something I can do to make the transaction go smoothly, I do it. 

If a party to the transaction needs help, I offer my help.

If my client needed a listening ear or a shoulder to cry on, I am there.

If I am yelled at I politely tell them I do not deserve to be yelled at.

If I still don’t get a return call ….. I just keep trying.

If I feel stress coming on….. I scream in a pillow. (lol…not)

Breathe.....

 

 

NO TWO TRANSACTIONS WILL EVER BE ALIKE.   I am a continuous work in progress and I know that every day in real estate (as in life) I will have many learning lessons.  Things aren’t always going to be the way I would like and there will be curve balls at every turn.

No matter what the situation may be….

It’s all in the manner of how I handle it.

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Posted by

                                                       

 

Celeste "Sally" Cheeseman  is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs  she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.

 

 © 2007-2015 Celeste "Sally" Cheeseman's

Hawaii Real Estate and Relocation Blog.

All rights reserved.

     

 


 

 

Comments(49)

Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Hakuna Matata ....what a wonderful phrase...(just kidding). I remember being emotionally involved in many transactions and now, I see where my clients are - and check their emotions and attachement. Mine is a reflection of theirs and still not attached to an extent to lose a sleep! Yes, there are lessons to be learned from Real Estate. After all Real Estate is part of our lives.

Jan 27, 2012 03:35 PM
Jon Quist
REALTY EXECUTIVES ARIZONA TERRITORY - Tucson, AZ
Tucson's BUYERS ONLY Realtor since 1996

You certainly can't expect to control things beyond your scope, but you can certainly take a professional healthy interest. And a little emotion is not really a bad thing, as emotion can be the same as having fun.

Jan 27, 2012 04:26 PM
George Bennett
Inactive - Port Orford, OR
Inactive Principal Broker, GRI

I commend you on a very healthy attitude that will surely make your life more enjoyable.

Jan 27, 2012 04:49 PM
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

George:  It was a life change within self and a work in progress to recognize the healthy emotions...vs. unhealthy and negative ones. When we lose sleep it means something isn't right. I sleep VERY well at night now :)

Jon:  I keep hearing how other people "make" them behave in an unhealthy manner. The scope of mine was needless 'tripping' in the middle of the night.

Praful:  And are you telling me to "chill"?  lol....believe me ...for years now...I sleep very well at night. :) there is a difference between keeping healthy boundaries and getting wrapped up in someone else's emotions.  I do however, choose to understand the stress and emotion that clients go through. It could be because they are moving, they are leaving family behind or just plain...loving the home they built.

Jan 27, 2012 05:02 PM
Kamal Salim
United Realty Group - Weston, FL
A Superior Level of Service !

Great ! That way you work without pressure, always happy

Jan 27, 2012 05:02 PM
Doug Anderson
Tucker Associates Real Estate Services - Danville, CA
Bay Area Real Estate Views

"NO TWO TRANSACTIONS WILL EVER BE ALIKE"....so true Sally

There is a lot to be learned from what you shared here.

Jan 27, 2012 07:44 PM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Good morning, Sally! Thanks for a great post - your attitude is inspiring!

Jan 27, 2012 11:38 PM
R.E. Renée Hoover, Salesperson
Century 21 Geba Realty, Milford, PA; Licensed in PA & NYS - Milford, PA
Poconos, Pike, Wayne, Monroe Counties, PA; PA/NYS

Nice post, Sally; you've captured some of the difficulties of this business very well.  I am most affected by how fellow realtors treat each other.  I generate towards the real pros and enjoy showing their listings, and try to avoid those who do not act responsibly and professonally behave.  Not only is our personna important to the consumer, it is important within the industry itself.

Jan 28, 2012 12:21 AM
Blatt + Cutino
Coldwell Banker Realty - Monterey, CA
Broker-Associate 831/206-8070*Call today*

Amen!

Jan 28, 2012 12:37 AM
Janis Borgueta
Newburgh, NY
Retired RE Salesperson

Yes for sure~~ I am a What if person too. I try not to stress about what i can't change. Yes we can't make others do things the way we see that they should be done. We can't make a smooth transaction if others don't cooperate. I have found that I need to channel the energy wasted on that stress elsewhere. Looks like you have figured out that too!

You are the type i like to work with... getting the job done and working together!

Jan 28, 2012 12:39 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Sally, all we can do is our best to stay on top of everyone involved in the transaction and not worry about things beyond our control. It takes team work to insure a smooth transaction.

Jan 28, 2012 12:55 AM
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

It is very difficult to keep your emotions out of the deals.  I am working on it  and getting better, but it's still tough.  Good post.  

Jan 28, 2012 01:31 AM
Jeanne Gregory
RE/MAX Southwest - Sugar Land, TX

I think a good agent will always have their emotions in the game, but you are right, we have to control them.  A great business coach taught me to look at the situation, analyze whether I can do anything about it and, if not, let it go.  I have found that crazy neighbors, vindictive ex-wives, non-responsive co-op agents, slow moving relocation companies, etc, etc are OUT OF MY CONTROL.  My new mantra is "All I can do, is all I can do".  And if someone wants to call me to scream, there is a wonderful solution-politely hang up.

Jan 28, 2012 02:27 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

And let the church say Amen.  My longstanding perception has been that whenever there are other people involved, there are likely things to go wrong.  All we can do is our best and the rest.......well is really out of our control.  Great post Sally.

Jan 28, 2012 03:09 AM
Stephanie Ransom Wilson
Advantage Real Estate - Cullman, AL
Cullman, AL Realtor, ePro, ABR, QSC

Sally,

If we all learned from your post, it would help prevent "burnout", which is exactly what happened to me my 4th year in real estate. It can be very difficult when you want your buyer or sellers experience to be a positive one, all we can do is "our part" in the process to the best of our ability, and try to manage the remainder as best we can. Great post! I can tell you are a Realtor that really cares for her clients!

Jan 28, 2012 04:34 AM
Robert Hammerstein -
Christie's International Real Estate - Hillsdale, NJ
Bergen County NJ Real Estate

Sally - We concur... Any two deals will never be the same... Step back and breath with what you cannot control...

Jan 28, 2012 07:40 AM
Tracey R. Wrisper
American Dream Real Estate, LLC of LA - Leesville, LA
"RealtorTraceyW" - Homes for Sale in Leesville LA

Celeste, I miss that view. I lived on Oahu years ago. I agree with your post. I took October off to regroup. I came to the same conclusions. Things don't bother me the way they use to. I can only control my actions. I'm cool with that. I wish you a highly productive, low stress year in Real Estate.

Jan 28, 2012 09:11 AM
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

I listed two properties yesterday...one single family and one townhouse. I have one in contract and we are half way through. Believe me, I've gone through emotions (good ones) with all. Patience is the biggest part for all three as there are emotions flying around in all three situations. I understand where ALL are coming from and I am there for all. There is no time for wasted energy now.. or later. The energy has to go into THEM...not me :)

 

Jan 28, 2012 04:59 PM
Rita Fong
RE/MAX REAL ESTATE TODAY, Executive Broker 901-488-9590 - Marion, AR
Realtor - Marion Arkansas Homes for Sale

Sally, you are right, everyday is a learning process even though we already knew we should not worry sick over something we can't control but we still do.  New problems come up everyday, I also have to remind myself all the time not to get too worked up about different things, it is hard to do at times but I try.

Jan 29, 2012 06:03 PM
Emily Medvec
eXp Realty LLC - Santa Fe, NM
Broker | Realtor | Serving Santa Fe & Northern NM

Sally, you can see I am catching up on blogs! Like you, I have discovered there is not place for stress or worry. Having patience, a positive attitude and a sense of humor seems to be the best solution to any problem.

Feb 03, 2012 09:56 AM