The Busiest Broker in America - and How He Stays That Way

Education & Training with REAZO

Mike Phillips busiest broker most transactions Here's something fun to ponder: In 2010, Kansas City broker Mike Phillips sold an average of three homes a day, seven days a week, every week of the year. In all, the owner of Century 21 All Pro sold 1,268 houses in 2010 - all of them REOs.

That flurry of activity was enough to earn him the title of the #1 real estate agent in transaction sides in the United States for the year. Those numbers are from a recently released report by Real Trends, a Wall Street Journal publication. 

It was the second time in the past three years Phillips has completed more transactions than any other broker in the country. I thought it might be interesting to hear what he has to say about that. So I called him. For more on how easy it was to contact Phillips, read this recent blog:

"I don't do anything really special," Phillips told me recently. "I'm just very well organized."

He uses an assembly line approach to selling real estate. The entire sales process from beginning to end has been broken down into individual parts, with each part being handled by a member of his support staff. "We all have very specific job descriptions."

He also is a strong believer in technology and credits much of his success to online marketing and social media venues. Phillips makes sure his listings are posted on dozens of websites, including sites in multiple languages. Because Phillips does much of his communicating on-line, he spends most of his days in jeans and tee shirts.

"It's better that way when I'm crawling around in some basement. I clean up okay when I need to, but most of the time, I'm just too busy for that."

Phillips told me he almost always is busy. "Mine is a caffeinated energy drink society, but I love it. I usually have a grin from ear to ear." When he does have a spare minute, he uses it to teach area foreclosure classes or to spend a bit of time with his "extremely understanding wife."

When asked what advice he had for other agents, he repeated he is nothing special and that others can enjoy his success. He advised agents to set lofty goals and then to do what is needed to reach them. At the same time, it is important to remember why one is going to the effort in the first place. Family, friends and a personal life need to always be balanced with professional efforts. One shouldn't be ignored because of the other.

Keep busy, but keep things in perspective. "Do that, and things will fall in place." Throughout our conversation, Phillips sounded like an optimistic guy - both about his future and the future of others. 

"2012 can be the best year of your life if you want it to be - you just have to work hard and smart enough to make it happen."

Grant Sasek works for Real Estate Pipeline, an Internet-based lead generation service.




Posted by


 If you enjoyed reading this,




Comments (7)

Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-755-2905

Grant, I happened upon this late at nite and it's too bad it hasn't gotten a better showing...this is quite interesting. I am happy to see the part about balance, because a guy THAT BUSY, better have a team, be able to exist on very little sleep, love his job AND HAVE AN UNDERSTANDING WIFE.

I thought it was wonderful that you just up and called him! And he answered--even better.

Jan 30, 2012 06:53 PM
Angela Lyons
REAZO - Missoula, MT for home buyers and sellers.


Thanks for the kind words. He was interesting. I too was hoping for better play or possibly being featured. Next one!


Jan 31, 2012 01:08 AM
Bryan Robertson
Los Altos, CA

Every successful business has a methodology that includes a set of repeatable, processes that are designed to achieve a positive outcome.  It sounds to me like his organization skills have allowed him to create those needed processes.


Feb 20, 2012 01:30 AM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Being organized is key. I believe that. The only way to handle volume is to break down your activities into specialized components. I close only 10% of what that guy does, but I also turn off my computer and my phone every night at 7 PM. I take off Sundays. That restores sanity. But during the weekdays, I work like the dickens. One other thing I learned is do not deviate from the norm. You might be tempted to change a practice based on somebody's whim, but you'll be sorry if you do. Once you find something that works, stick with it.

Feb 20, 2012 01:32 AM
Anthony Daniels
Coldwell Banker - San Francisco, CA
SF Bay Area REO Specialist

Those are some pretty impressive numbers.  I'd be thinking early retirement, by way of property accumulation, once all the low lying fruit gets picked.

Thanks for sharing this.

Feb 20, 2012 01:48 AM
Jo Olson
HOMEFRONT Realty - Kettle Falls, WA
Retired - HOMEFRONT Realty @ LAKE Roosevelt

Systems in place and systems in place prior to high activity.  How many assistants does he have?  How large of a team?

Feb 20, 2012 03:46 AM
Charles Stallions Real Estate Services
Charles Stallions Real Estate Services Inc - Gulf Breeze, FL
Buyers Agent 800-309-3414 Pace and Gulf Breeze,Fl.

I once e-mailed Ralph Roberts according to ABC the #1 Realtor in the world and he supposed sold more homes than #2 and #3 combined when ask how he did it he said he had a system with 22 licensed agents and broken down that was less than 50 homes or something a year per agent. My best year was 63 as an indivisual, so numbers are what they are.

We have an agent here that advertises selling a home every 1.5 days but she has 6 lisenced agent working for her.

What I judge people by line 32 on there Income Tax sheet, now that is a number to see who is doing what.

Feb 20, 2012 05:55 AM

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?