25 Tips to GREAT Customer Service

25 Phrases

TO Calm Customers

•1)    I'm sorry for your inconvenience

•2)    What can we do to make you happy?

•3)    No wonder you're feeling frustrated

•4)    Please tell me what happened

•5)    How can I help?

•6)    We value your business; so we want to resolve this quickly for you

•7)    I appreciate what you're saying

•8)    Thanks for brining this to our attention

•9)    Let me write this down so I've got it right

•10)                       I am sure we can find a solution

•11)                       No problem

•12)                       Let's get this resolved

•13)                       I'd be glad to do that

•14)                       We'll make it right

•15)                       I'll find out for you right away

•16)                       I agree

•17)                       What do you think is a fair way to settle this?

•18)                       Let me see if I understand clearly...

•19)                       I'm here t help you

•20)                       You're right

•21)                       I'll go to work on that immediately

•22)                       I see what you mean

•23)                       I understand

•24)                       Yes

•25)  Help me wit some details so we can start fixing it. GOOD LUCK J