We all know how vital it is in our industry to make full disclosure to our clients just as Realtors. Our client has the right to know in advance what we intend to do in the home, the amount of time we anticipate the transformation will take, and the amount we charge for the service.
As an added comfort for my clients, I assure them my charges will not exceed my quote no matter how long the staging or redesign project takes just in case there are events outside of my control and theirs that can happen. I already know the minimum amount I could walk away with if everything goes haywire and I am resolved to that number. As an added cushion for my business, I put in my contract that any cancellation without a rescheduling date, made within 3 days of the Project will result in their deposit being forfeited. I even discuss this with the Realtor and Homeowner so they know what is expected of them should they need to cancel. This is a professional business and I want all involved to treat our industry as such.
Keeping our industry moving in a positive direction should be a concern for all. We want to be sure to keep our clients happy, Realtors informed and educated, and above all not have any UNEASY feelings about the Staging or Redesign business community.
Let's all pledge to NEVER be Unethical to our clients. We would not want it done to us. And surely, we should not do it to anyone else. Let's stage and redesign with total ethics for the next bidder who comes along. There is truly enough business to keep everyone working.
Tarenia C. "Stage It Today, Offers Are on the Way".
Stage It & Redesign Professionals
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