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Are All Lead Generation Companies Scams?

By
Services for Real Estate Pros with Real Estate Pipeline, Inc.

...Because it really makes my blood boil when I read things like this and this - about how agents get sucked into these great-sounding lead products and end up flushing their money over and over again and can't get out.

If you read some of those comments in the links, you'll find that even their ex-employees are jumping ship and siding with the consumer/agent.

I say, good for them.

Because if you're paying for something like a lead generation program, you'd better have something to show for it.

A Really Good Lead Generation Program will do 3 Things:

  1. They will set up their system so that you can get back your initial investment (and then some). Any good referral company wants you to try their product and LOVE it, because you are how they get their business. If you can't realistically make back your initial investment plus profit through commissions you earn in the first year, drop the program.
  2. They'll be there for you.  If you read the reports by agents in the links above, you'll see that they were sweet-talked into signing up for a service, then treated like the scum of the earth when they tried to cancel. What ever happened to customer service? If you have an issue, whether it's with a referral, with your billing, with your contact information - whatever, you should be able to reach a knowledgeable, friendly, supportive person on the other line and get your problems resolved. Simple as that.
  3. They'll give you your money back. It's your money, and if you didn't get any value out of their service, why shouldn't you get it back?  Lead generation programs that take your money, then refuse to give you a refund if you're not satisfied are only looking out for themselves.  Worse yet, they "lock you in" to a long-term contract, knowing very well that you'll soon see them for what they really are and ask for your money back. That's when they can gleefully point to the fine print you signed where you basically agreed to burn your hard-earned cash for nothing.

If you've already signed up for a service that doesn't do these three things...be prepared to live on water and crackers for awhile because that may very well be all you can afford. You'll begin to think that the real estate industry did this to you - that it's not worth the trouble and time to follow up with all those fruitless leads.

But there are genuinely interested prospects out there. If you know how and where to find them. You do this through your own traditional prospecting, but you also work together with a company that knows how to reach out to local buyers and sellers and get them to act.

Real Estate Client Referrals actively calls the individuals who request CMAs, or free lists of MLS homes, and we verify their interest in either buying or selling. We don't use a computer filtration system - so you don't get bogus 555-1212 numbers and have to pay for it.

Get in touch with real clients who genuinely want to work with an agent. We only work with one agent per area - so the sooner you join up, the sooner you'll see results. There's no additional charge for extra areas either, so take all you want (or actually - take all you feel you can reasonably handle!)

So, are all lead generation companies scams? No, of course not. But it pays to look through all the advertising hype and glitzy TV ads and see them for what they really are.

 

Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland
Yes.
Nov 23, 2007 07:38 AM
Anthony Stokes-Pereira
Better Homes and Gardens Rand Realty - Nanuet, NY
Realtor

Thank you for the information. I do not use any of those services.

Anthony

Nov 23, 2007 07:39 AM
Trevor Ainsworth
Shoreline Homes Group at Randall Realtors of Watch Hill - Misquamicut, RI
back in the day the original home gains site was great but then they got greedy. same with home values. both of these companies have been around for a while. best way to get leads. find them your self and then take a "referral fee" out for yourself and put it away. use it to go on a vacation.
Nov 23, 2007 07:45 AM
Clint Miller
Real Estate Pipeline, Inc. - Missoula, MT

Unfortunately, it only takes one "bad apple" to give the whole industry a black eye, doesn't it?

That's why we try to do things differently. It's hard to compete with some of the larger, more well-known lead generation companies with the bottomless advertising pockets (and just look at where its got them!). We don't spend our marketing budget on pitchy TV and radio ads - for the very reason that we turn right around and invest the money into our agents -- in the form of higher performing referral websites that help us convert more ready-to-act buyers and sellers.

 

Nov 23, 2007 07:47 AM
John Lockwood
Lockwood Real Estate - Sacramento, CA

Your second link was a consumer complaint about the fact that agents have to pay for the privilege, not a complaint from an agent.

I'm working on possibly putting together some material on agent referral services for my Real Estate Internet Marketing Blog, ParticleWave.com.  I'm sure it's a mixed bag, but my approach is that the reputable firms may provide one viable means of aquiring links.

Dec 28, 2007 07:05 AM