Do You Know How Consumers Are Deciding to Buy and Sell?

Great video Tom, like Sally Field once said " They Like me they really like me"  It's a good life

The business nor the customers have not changed in my 35 years in the business. However, now everything happens faster and if you screw up it can no longer be swept under the carpet.

Tom,

That is what buyers tell me 'I like you and the way you present yourself.  You seem to know what you are talking about.'  The market is on the move.  Best of success to you this year!

I think Joe said it best. "Likability" is key. Thank you for another great video-blog!

With motivated customers I like to use a little system I put in place, 3 C's

I get them Comfortable

I get them Confident

They have Cash or Credit.

The gate system can work well as well...closing each gate behind you moving toward the end resolve.

The open ended questions are good.  It forces them to think and it can show that you care.

Good video.  I constantly work on being likeable with them as well and make them feel comfortable.  I appreciate the reminder.  I will share this with my team.

Hi Tom, great video and post.  I really need to work on the "like" factor.

Great info Tom!  Makes good sense.  Thanks so much for sharing!

Great post. Likeability comes naturally to many sales people. Others, like me, have to work at it.

Thanks for the information, Tom.  I have always heard that the customer is "buying" you just as much as the service you provide--it is important to remember the likeability factor.

thank you for sharing .... always something to learn

Great video! I think rapport is something that is very important to get down in this market. You are right on!