Survey: Call Capture - what do you LIKE, what would you CHANGE?

Services for Real Estate Pros with Independent Coach, Trainer & Consultant

I'm looking for input from agents and Lenders regarding their experience(s) with Call Capture systems. We are in the process of reviewing options and functionality  - and you have the unique opportunity to 'build' what you most need and want:


  1. What are 2 things you like most about Call Capture?
  2. What is the most effective way you utilize your system? (i.e. Listing Presentation, Catching warm leads, etc.)
  3. What would you change / add to your Call Capture system if you 'COULD'? (i.e. what would make it better, best, or ideal for your needs)

Thanks for helping me out with this, I appreciate your time. You opinion Matters!!

As a reward for you input - I'll keep track of the responses and  send you inside info on the system once it's complete and put into production.

Posted by

Tim Mancuso is a musician, public speaker and the former VP Sales & Marketing for Social Media startup ViewMyLife. He is focused on training and coaching business owners and entrepreneurs on leveraging traditional and new media to Stay in Touch with their clients, prospects, and key influencers. Follow On Twitter @TimMancuso or connect on and

Comments (4)

Brian Schulman
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552
The obvious thing I like about call capture is that it captures almost all phone numbers, even unlisted ones.  You don't have to worry about calling back do-not-call numbers, because they have already contacted you.
Nov 26, 2007 10:49 AM
Tim Mancuso
Independent Coach, Trainer & Consultant - Gilbert, AZ
Elite Sales Coach - GROW SMART

Thanks Brian - great point. DNC can be a big issue and this is one way to handle that. 

Thanks for sharing!

Tim Mancuso 

Nov 27, 2007 12:47 AM
Isaac Diaz


 Your call capture system can be more effective in many more ways then you think. If you are running advertisements it is going to allow you to track exactly how many calls you are getting per month from each ad you run. You can run buyers and sellers tips on your advertisements peices as well. Information like  " Number one mistake homebuyers make"    "How to buy a home with no money down"  "6 tips to get your home sold fast"   Add an extension onto each of these phrases and put these onto your homes and land magazine ad. Let the consumer know they can call this free 24 hour recorded information line and listen in on buyers/seller tips. This is an instant lead generator for your call capture system. You can also have your lender notified each time someone calls in on one of your listings this way they can pre qualify the buyer for you, which will make things alot easier for everyone. Instead of putting the price and descriptions on your brochures on the property, Make the consumer call into your free 24 hour recorded information line for the price. This way you can capture their number, it is never good to give out information without being able to track it! I would for information now! We are a call capture company who owns over 10 different call capture companies. We are the best when it comes to coaching and support. We record your listings for you and get your number all up and running in about a day or two. We waive all activation fees and give you a free month of service with no obligation to ensure your satisfaction with our system. Try us out for free. You can email or you can call 1-800-365-9700.


Nov 27, 2007 06:32 AM
Tim Mancuso
Independent Coach, Trainer & Consultant - Gilbert, AZ
Elite Sales Coach - GROW SMART

Thanks Isaac - I'll check out the info you provided. 

Anyone else have comments on the approach of *not* putting the price on your advertising / marketing / flyers and driving them to a lead capture system for that detailed info?

- I'd like to hear from a|r'ers on this further!

-Tim Mancuso - Home of the GLS (Global Listing Service)

Dec 03, 2007 01:36 AM

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?