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Selling Your Home is a Business - Run It Like One!

By
Real Estate Broker/Owner with Crescent City Living LLC Licensed LA RE Commission

 House for Sale

 

Jumping into the real estate market, you have basically become a business owner, trying to sell a product - in this case, your home.  Like all small business owners, you need to know about supply and demand, what the current market conditions are, who your target customers are, what the competition is doing and how to properly advertise your product.  Without taking a crash course in economics, here are a few tips to help you move your "product" during a slowing market.

 

Target Your Customers

Who is your target customer?  This all depends on the product (house) that you are selling and your target buyer may actually be a combination of different types.  No 2 buyers are the same, but most can be summed up as (1) first time home buyers, (2) move up buyers (looking for a larger home), (3) down sizing buyers (looking for a smaller home), (4) relocating buyers and (5) investors.

Target your customer!

  • A house in an up and coming or trendy neighborhood may appeal to home buyers that are willing to see beyond the updates that need to be made or the community services that may not have made it to your neighborhood yet.  It may not appeal to buyers ready to downsize or that have already improved a home in the past and don't want to deal with renovating or updating another property.
  • A house in need of extensive repairs and updates may appeal to an investor who is willing and able to do renovations and then resell or rent the property, but may not appeal to first time home buyers looking for that perfect, move in ready first home.
  • A condominium or townhouse may be ideal for down sizing buyers but not for move up buyers.
  • A house in an area with large lots may not appeal to people who do not want to take the time to maintain a yard or an existing garden.

Knowing who is most likely to be interested in your home can help keep you from taking it personally when it is not the right fit for a potential buyer.

 

Competitioncompetition

In any business, you need to be aware of what competition you are facing for your target customers.  If you plan to go into business and sell the same product that several other businesses are already marketing, you need to do a little research.  As a home seller, you need to consider:

  • How many similar homes are for sale in your area?  If you live in a subdivision with a limited number of floorplans and a large number of homes for sale, remember that the buyer has many choices - your home is not the only product on the market.  Consider how you can make yours stand out from the others, whether it is price or condition.
  • What price range is the competition in?  This will give you a starting point to ensure you can be competitive in the market.  It is always better to be the best value in a neighborhood.
  • What condition is the competition in?  Homes that have been well maintained and updated will always be the first to sell.
  • Are your competitors offering discounts?  Consider offering assistance with closing costs or paying the first year of home owners insurance for the buyer.
  • Is your competition giving better customer service?  Make it easy for potential buyers to see your home!  If you only allow showings every other Thursday when the moon is full, you can count on being in business (on the market) for a looooong time.

Attention

 

Advertising

What are the best methods of advertising to reach your target customers?   This is not a multiple choice question.  In today's Web 2.0 world, the very best method to reach the largest number of buyers is, hands down, virtual advertising.  When making any major purchase, most buyers begin their search on the internet, weeding through what they like and don't like based on the quality of information and pictures provided online.  Your agent should have an internet marketing plan that goes beyond the tired, old company website and includes virtual tours, virtual advertising, multiple photos and placement in the top search engines.

 

 

 

Supply and Demand/Current Market Conditions

You need to realize as a business owner (home seller) is that market conditions are out of your control.  You have no control over the number of competitors (other homes for sale) that you are facing in the marketplace.

The things you DO have control over are:No sale

  • PRICE.  If you live in a JC Penney neighborhood, you cannot price like Saks Fifth Avenue.  The buyers who are looking for Saks are not looking in your area.  The JC Penney buyers will quickly pass you by based on your price alone.  Pricing your product correctly is the most critical part of your business!  Let me say that again...pricing is the most critical part of your business!  Too low and you have left money on the table...too high and you will never get to the table.
  • CONDITION.  Take the time to make your product shine.  Clean, paint, clean some more, declutter, clean some more, spruce up the garden and then clean some more.  When buyers are choosing between two similar properties with similar prices, homes in better condition will win every time.
  • TERMS OF SALE.  This goes back to customer service.  Are you willing to provide assistance (if needed) to the purchaser?  Be flexible in closing dates, if possible.  Don't let something small in the overall scheme of things, like a refrigerator, derail your entire sale.
  • CUSTOMER SERVICE.  Your product cannot sell if your store is not open.  Make your house easy to show.  Keep beds made, dishes out of the sink and be "on alert" for showings at all times.

 

When you treat home selling like a "business" and start to think like a "customer", you'll be having that Going Out of Business Sale sooner than you think.

Don't be a sole proprietor...for more information on buying or selling a home on the West Bank of New Orleans, please contact Lisa Heindel, REALTOR®.

Lisa Heindel

  

  

 

 

Copyright 2007.  Lisa Heindel.  All Rights Reserved.

Craig W. Barrett
RE/MAX 100 - Hughesville, MD
Hughesville MD Real Estate
Excellent post. Understanding your product and targeting your advertising to the correct market is key.
Nov 26, 2007 11:44 AM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

CRAIG - thanks for reading.  So many sellers don't realize what they are up against in a market saturated with inventory.  If they led with their heads instead of their hearts, they might make better pricing decisions.

Nov 26, 2007 11:59 AM
Natalie Langford
Realty Negotiations - Winchester, VA
Winchester, VA Real Estate
Hey, Lisa.  You bring up some great points in a new, fresh way! 
Nov 26, 2007 12:20 PM
Allen C. Wright
RealtyU - Aliso Viejo, CA
NS, AHS, REPS
A great place to start is understanding the fiscal aspect of your business ... not just how many deals you must close but what is your overhead per transaction cost and what activities must you do to create your income ... I use a tool called CreateAPlan ... www.CreateAPlan.com
Nov 26, 2007 12:27 PM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

Thanks, Natalie.  Just a different twist on what we are all telling our sellers :)

Allen, thanks for the info.

Nov 26, 2007 12:34 PM
Esko Kiuru
Bethesda, MD

Lisa,

When it comes to basic economics for the average home seller, they need help. Many sellers today still think we are in the same market we had three years ago and insist on pricing their homes accordingly. They can't believe it when it doesn't move.

Nov 26, 2007 12:39 PM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker
ESKO - You are so right!  I'm doing CMAs with only 90 days of data and giving sellers an absorption report to show them what the market is saying.  It's not the houses...it's just the market we are in right now.  We can't control that, but we can control the pricing to get something moving.
Nov 26, 2007 01:04 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher
Lisa, What a terrific and comprehensive post!  I love what you wrote about Penny's and Saks, it's very true as well as Cleaning!  When I go to see a home to assist in helping it sell they sometimes are not clean...at least not in the eyes of a potential buyer.  It's easy to overlook things in your own home.  Thank you for sharing all that information!
Nov 27, 2007 01:25 AM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker
CAROLE - Thanks for stopping in!  It really is important for sellers to realize that there is so much competition in our market and they must be prepared to lose a sale to the guy next door if they don't properly prepare and price their home.  It's hard to take the emotion out of the transaction though..
Nov 27, 2007 07:45 AM
Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life
Honestly Lisa, I'm very surprised this wasn't featured.  This is a phenomenal post!!!
Nov 28, 2007 05:47 AM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker
Wow, that's about the best compliment I've gotten here, Jason!  Thank you so much!
Nov 28, 2007 05:52 AM