Too often one of our listed clients will call and say that the agent who made an appointment to show the house didn't show up. I always tell my listed clients to turn every light in the house on, open the blinds, leave and the person showing should turn off the lights.
I've had it happen to me. You drive up to the front of the house and the potential buyer says, "Oh, no, I don't want to see that house." My preference for handling this situation is to leave the buyer in the car with the explanation that we made an appointment and the sellers expect us so I'm going in and leave my card so they'll know we came. I'll also explain that I need to turn the lights off, too, if they've been left on. I tell the buyer that the least I can do is leave a card and turn off lights since they prepared for us.
Sometimes the buyer will feel guilty and accompany me in......and sometimes they like the house better than they'd thought they would from the front view. Buyers should understand "appointment made" and should not want to disappoint a home owner who has made a house ready by being a no-show.
And the main reason for this blog is for the AGENTS to understand this and stress it to the buyer client.
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