Short Sale FAQs on RES.NET

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Services for Real Estate Pros with RES.NET

Q: Can the Homeowner/Seller monitor the progress of the Transaction in RES.NET?

 

A: Yes, whether it is a Short Sale or a Traditional Resale, the Homeowner has access to a free, personalized site with customized login and password to www.RES.NET . The Homeowner will have access to see offers, documents, and messages.

 

Q: How are Short Sales initiated?

 

A: A RES.NET Listing Agent can enter all Short Sale Listings using the “Add New Property” button from the Properties Tab. If you are working with a RES.NET Servicer on a short sale, you will select their name from the “Servicer” Drop down in the “Add New Property” section. For additional information and access to free weekly classes, email us at Training@res.net.

 

Q: Does the Listing Agent have direct access to the Short Sale Coordinator?

 

A: Yes, using RES.NET’s message center, the Listing Agent has access to the Short Sale Coordinator, Loss Mitigation Specialist, and all others attached to that Property.

 

Q: How Can I See the Progress of a Short Sale in RES.NET?

 

A: With a RES.NET referred Short Sale, you will have full access to your Short Sale using “Short Sale Details” tab.  The Listing Agent will have direct access to all parties assigned to the property, a shared document library, and all offers and counter offers.  For additional information and access to free weekly classes, email us at Training@res.net.

 

Q: How can the Homeowner/Seller check the status of their property?

 

A: The Homeowner can create their own RES.NET account free of charge. Once the Homeowner has created their account, including a personalized Login and Password, they have access to see all offers, Servicer Document Library, and RES.NET Message Center.

 

Q: It there an additional cost to get Short Sale Listings from RES.NET or to add your own Listings to RES.NET?

A: No, there is no additional cost to Professional RES.NET Agents. There are no fees when assigned a Listing in RES.NET and Professional RES.NET Agents can add and manage unlimited properties. For additional information and access to free weekly classes, email us at Training@res.net.


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