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Communicate The Way Your Clients Want You To

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Services for Real Estate Pros with RealSatisfied

I Happened On An Interesting Comment A Few Moments Ago

I was searching for the term "real estate" in Terraminds, which is a Twitter search tool, and found the following "tweet."

"YEAH, my real estate agent Angie joined twitter! We love our house btw Angie!"

Terraminds Twitter SearchThe statement was made by discorax, whose bio says he is in WebDev Design. Here's a consumer who is obviously tech savvy and as you can see by his expression on Twitter above, he likes the fact that his real estate agent is connected to him in the way he wants to be connected with.

The real estate agent, Angie Bondurant, signed up for her Twitter account less than one day ago and is only following discorax. That's not the point. I don't know if she'll ever follow anyone else. I also have no idea if she understood what she was signing up for, but it appears she certainly understood one thing... how to communicate with her client in the way he wanted to be communicated with.

If Angie is smart, she'll continue communicating with him that way.

Jeff Turner On Twitter

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Randy L. Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645
The number of clients who are communicating to me through Active Rain contacts should be an alert that our way of communicating is changing and we need to embrace that change.
Dec 04, 2007 10:03 PM
Teresa Boardman
Boardman Realty - Saint Paul, MN
Good point. One of the first questions I ask my clients is what their perfered method of communication is.  So far none have said it is twitter, or facebook.  Sometimes I think they want me to help them buy a house and it really hurts my feelings but I am not all that sure they want me for a friend.  Some do, but others don't.
Dec 04, 2007 10:24 PM
Diane Aurit
LKN Realty, LLC - Mooresville, NC
Lake Norman Real Estate
Jeff, I have my own form that asks my clients about their preferred means of communication...it looks like I need to update it...again!  Thanks for this.
Dec 04, 2007 11:47 PM
Josette Skilling
Keller Williams Capital Properties - Bethesda, MD

I couldn't begin to keep up with all of these forms of communication!  The list just keeps getting longer...

Dec 05, 2007 01:23 AM
Public Realty
PublicRealty.org - Springfield, MO
Although it is a headache, it is important to keep up with new technologies. A lot of buyers and sellers are in their 20s and 30s and love their technology. My 2cents....
Dec 05, 2007 02:37 AM
Rey Gallegos
Supreme Lending (NMLS ID #2129) - Las Vegas, NV
FHA, VA, Home Loans Las Vegas, NV
I am with you on this one.  One of my first questions to all of my clients is "What is your preferred method of communication?"   I even once took a loan application via text message.
Dec 05, 2007 03:03 AM
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy
So here is my question...  If I get involved in all of the technologies and social media, will I have any time left to actually work?  I wonder what the ROI is for many of these media... based on the time invested. 
Dec 05, 2007 03:59 AM
Mohamed Mekhimar - Accredited Buyers Rep , E-Pro - Richmond Virginia Real Estate
RE/MAX Commonwealth - Richmond, VA
I'm going to sign up right now. Thanks Jeff, very interesting! Great post!
Dec 05, 2007 06:10 AM
Patricia "Pattie " Romano
RE/MAX AT BARNEGAT BAY- - Manahawkin, NJ
Your HomeTown Realtor 609 312-9043
what a great tool, just signed on myself. it's a great way to once again communicate with your clients and friends. Thanks jeff. you are always there to give out the right information at the right time
Dec 05, 2007 07:04 AM
Anonymous
Bill Gassett - Metrowest Massachusetts Real Estate
Hi Jeff - Just wanted to stop back to see what the new Active Rain will look like. I like it a lot! Thanks for the invite to Jaiku.
Dec 05, 2007 12:41 PM
#49
Heather Elias
Century 21 Redwood Realty - Ashburn, VA

Okay Jeff, I'm twittering away...can twitter from my phone, but no twitters coming TO said phone. Working on it...I'm already addicted... ;)

Cheers,

Heather

Dec 06, 2007 01:59 AM
Anonymous
Brian Wilson

Jeff, thanks for the reminder. I read something a month or so ago along the same lines: if your clients prefer texting, then text them; if they prefer e-mail, then e-mail them; if they prefer old-fashioned phone calls, call away!

Brian Wilson, Zolve.com 

Dec 06, 2007 03:21 AM
#51
GA-agent.com Georgia Real Estate Directory
GA-agent.com - Canton, GA
Looks like a great site with a ton of Google credibility...
Dec 06, 2007 08:36 AM
Anonymous
Angie Bondurant

Hi Jeff, I found this to be a very interesting tool and will try and use it more. I live and work near Microsoft and the tech belt and feel keeping up with the latest in trends and client connection techniques is crutial to stay current with where your clients go. Thanks!

Dec 17, 2007 07:40 PM
#53
Ginger Wilcox
Sindeo - San Francisco, CA
I took the plunge and joined today.  Of course, it was down part of the day, and I can't figure out how to use gtalk to view twits.  Do you have a twitter guide for dummies?? :o )
Dec 28, 2007 08:30 AM
Latonia Parks
Top Bragg Realty, Fayetteville NC, Home of the 82d ABN DIV - Fayetteville, NC
Certified Military Relocation Expert
I have never heard of it but that should come as no surprise. This tech stuff takes some time and energy.  If only I were 19 again when my mind was.....
Dec 28, 2007 12:59 PM
Bill Somerset
Re/Max Realty Group - Dover, NH
ABR, e-PRO - Realtor - NH Real Estate Agent

I like the idea.  I'm a little concerned of how many different ways some people are choosing to communicate.  For myself, I think I just need to find one or two that work for my clients and run with them.

This is an interesting option though!

Dec 28, 2007 01:00 PM
Tina Maraj
RE/MAX One - Fullerton, CA
Celebrating 30 Years of Real Estate Sales

Jeff,

Thanks for all the helpful information. I am going to join twitter right now!

Feb 23, 2008 02:10 PM
Tiffany White
Keller Williams Realty - Franklin TN - Franklin, TN
Franklin TN Real Estate

Jeff, Thanks for your insight.  I'm new to Twitter and AR.  I totally get AR but Twitter was a little foggy.  The light bulb just went off in my head! It's all about connecting to people in a way they are familiar with. 

Nov 14, 2008 07:22 AM
Dona Reynolds
Berkshire Hathaway Home Services Stein Summers - Saint Joseph, MO
St. Joseph MO

Jeff, Thanks for the good info.  I need to get back to signing in on Twitter.   Connecting, connecting, connecting.

 

Nov 14, 2008 03:49 PM
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