Tenants not opening the door for scheduled showings

Real Estate Agent with Results Real Estate 801.580.5624 5642270-PBOO

Tenants not opening the door for scheduled showings.  I get frustrated for the sellers and my buyers when a tenant wont open the door for us to show the home.  I cringe when I see in the comments that its tenant occupied.  I let my buyer know ahead of time that it may be challenging getting in to see the home and theres only so much we can do.


I was reminded yesterday of how frustrating this can be.  I schedule my showings the day before making sure sellers have plenty of notice.  I'm told by the agent that yes we can show the home, the tenant will be home and they will let us in......


Fast forward: Knock, Knock, Knock.....Knock on door first before showing 

dogs barking, kids laughing, no one answers the door.......  Dog barking don't go in



I wonder how many sellers are unaware of their tenants actions.........

I wonder how many sellers care?

If I was trying to sell my home and my renter wouldn't let potential buyers in I would want to know..

I provide feedback to the agents so they know what happened.  I'm sure its frustrating for everyone involved.


Sellers please be aware of the issues you may have when you are trying to sell your home and it currently has renters in it.  Hire a good property management company to oversee your property while its rented.  They will be able to help advise you on your rental contract, what rights your renters have and what hurdles you will have to jump over to put your home up for sale while its currently being rented.


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  1. Wallace S. Gibson, CPM 03/05/2012 12:33 AM
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renters not letting buyers see the home

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Amanda S. Davidson
Amanda Davidson Real Estate Group Brokered By eXp Realty - Alexandria, VA
Alexandria Virginia Homes For Sale

Kim- I agree, it's very frustrating when tenants won't allow showings. I've run into the same problem and if I were the seller I'd want to know so that I could address it.

Mar 05, 2012 12:26 AM #1
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA

When I need to have tenants allow entry, in my e-mail notification, I advise them to arrange a convenient time OR I will allow the sales agent, appraiser, service vendor to pick up a key at my office.

I'm curious why the property owner did not provide a key to the listing agent so that a lockbox could be in place?

Mar 05, 2012 12:32 AM #2
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

Good advice about the property management company, as the intermediary.   This is an especially difficult problem in secondary home/discretionary areas, where the sellers live "elsewhere", and where there are not enough rental options.  

Mar 05, 2012 12:36 AM #3
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

Arizona has great laws for tenants but they are certainly not so great for Realtors.  They never have to show the home if they chose not to and most of 'em do.  Impossible to get those homes sold!

Mar 05, 2012 07:47 AM #4
Tom Braatz Waukesha County Real Estate 262-377-1459
Coldwell Banker - Oconomowoc, WI
Waukesha County Realtor Real Estate agent. SOLD!


What a terrible thing that is. That would drive me absolutely nuts

Mar 08, 2012 10:48 AM #5
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Kim Boekholder Utah Real Estate

Broker, Results Real Estate
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