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Inefficiences in real estate - a contest

By
Mortgage and Lending with Bay Equity, LLC 770-634-4021 NMLS #206275 GA 25689

 

 

Okay, yes there are many times during the day when I just want to yell "STOP" at the top of lungs usually when I feel that time is being wasted. Information comes at us faster and faster. Clients expect answers faster and faster. In fact, I recently had a client that would start sending email and text messages if I didn't return his call within 2 minutes. dragaon software

 

The first thing I realized is that with some clients, it is more efficient to respond to questions via email. While I am lucky that I can type efficiently with all 10 fingers at about 90 words a minute (last time I was tested) but I noticed that sometimes getting the emails written were taking more and more time.

 

So now the question is, how can I improve on this? The answer was easy. I know that I can talk faster than I can type, so I started using my Dragon Software for my emails too. I have been using it in word processing, but hadn't tried it in email. It works as easily there as it does with word processing.

 

By responding to more questions via email, I have been able to provide a faster response to clients, and don't find I keep answering the same questions more than once.

 

My recommendation, use whatever technology you can to make the day easier.

 

 

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Kathy Sheehan Senior Loan Officer

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770.634.4021

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404.745.8060

 

Bay Equity LLC

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The opinions and general information in this blog are soley those of Kathy Sheehan.  Specifics regarding an individual case should be discussed in detail with a loan professional.  For a confidential consultation, please feel free to contact me via phone or email.  All terms and conditions are subject to change.

 

Michael S. Bolton
Michael S. Bolton,Inc. - Zimmerman, MN
MN Appraiser

Hi Kathy~This is something I haven't tried yet, but have heard mixed reviews about it. How well does the software get your dictation correct? I'm assuming that you have to correct some things. What other situations do you use it for that you have had the most success with?

Have an AWESOME day!

Mar 11, 2012 07:00 AM
Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

Michael, I guess I am lucky, it understands my midwest accent.  Every now and then I need to correct something, but the more you use it, the more it learns your speech patterns.  I really love it.  It even works in the AR blog.

Mar 11, 2012 07:19 AM
Joy Daniels
Joy Daniels Real Estate Group, Ltd. - Harrisburg, PA

I love technogy and have found it wonderful to make my life easier.  :) 

Mar 11, 2012 01:24 PM
Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

Joy, sometimes yes and sometimes no.  In this case, it is a big YES!

Mar 11, 2012 10:08 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Kathy,  I like email because it creates documentation for my files.  If I have a phone discussion, I still need to document the call in my communications log.  I am now looking into technology that allows me to record my calls. This of course is done only with telling people the call is recorded.  I can then save the audio file to my client folder. I've heard of Dragon software. Perhaps it is time I look into that as well.

Mar 12, 2012 05:11 AM
Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

Kathleen, I agree with you.  I like email because it does create that paper trail that is so important in our business.  That might be something for me to look into as well.

Mar 13, 2012 03:45 AM