From Call to Contract: Doing My Homework (Part I)

By
Real Estate Agent with Liberty Homes RS-#62825

 When I received the call on Friday evening I got all the info I needed to set up the client (who was already prequalified and in the process of submitting additional docs for preapproval) for automatic notification of listings.

My client found me on the internet from my ActiveRain post *Across the Ocean to Paradise: Military Relocations Hawaii* . 

The criteria and Info:

  • Name, address, phone, cell, email 
  • Mililani, Waipio Gentry or Waikele Condos or townhouses 
  • 2 bdrm/ 1 ba / 1 pkg or more
  • Spacious living and bedroom areas
  • Maximum of X  (monthly payment up to X per month
  • One or two story
  • Lanai
  • Move in February
  • Main appliances included

Great! Set her up for listings and she was on the site 10 minutes after it was entered and already saving to favorites, possibilities, making notes and asking questions. Cool.

After a lengthy conversation with her on Saturday morning I proceeded to:

  • Print out the Buyer's packet (Hawaii Buyer Advisory, loan process, escrow and transaction process, BAH - Housing Allowance Chart for military personnel) 
  • Call listing agents for appointments and lockbox #'s and managed to get 8 showing appointments in the three areas.
  • Looked up comps for all complexes so I could give her detailed past sales due to the whacked out listing prices from unreasonable sellers :)
  • Made sure to structure drive bys for other properties I did not receive call backs on (I even emailed to no avail) as well as print out listing sheets for the ones that had Open Houses.
  • Made a folder with all info typed out and agent listing full copies as well for myself
  • Partially typed out a Purchase Contract with Addendums and saved it to my jump drive so I could take it with me ..... in case she wanted to put in an offer :)
  • Partially typed out a cover letter ....just in case :)

We really hit it off well and after looking at the units I had appointments for we also looked at three Open Houses.

 YUK!  The first one was in a nice complex but the tenant just moved out (not cleaned!!!) and both my client and I were appalled. I'm sorry but my facial expressions DO NOT hide what I'm feeling. My client laughed at me. 

The second one had an agent who was already 20 minutes late by time we arrived and she was still by her car dragging out a bag and talking on her cell phone. We went to the unit and while standing in the sun the agent could not open the lockbox and finally asked me to do it. Voila! Opened on first try. Geez. This one had new cabinets in the kitchen but gecko droppings on ALL window sills through out the two bedroom complex! OMG.

The third one was beautifully done but 200 sq/ft smaller than the one she really likes (picture to the left). 

The next time I plan to show units on Sundays I'll call the agents who are having Open Houses too...and ask them what kind of condition the unit is in because we pretty much wasted our time looking at two of them.

For some odd reason I "thought" the sellers or at the very least the agent would make sure to have the units in showing condition and ready for Open Houses. For some odd reason I believed they would at least be clean? At least no droppings?

Then again.....that's what I get for thinking. :)

In the meantime, I am walking out the door to meet my client to sign the offer! (will keep you posted!)

Posted by

                                                       

 

Celeste "Sally" Cheeseman  is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs  she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.

 

 © 2007-2015 Celeste "Sally" Cheeseman's

Hawaii Real Estate and Relocation Blog.

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Rainmaker
386,574
Mark Horan
Resident Team Realty, LLC & Toni's Property Management LLC - Saint Cloud, FL
"The Resident Chef" - Resident Team Realty LLC &
Sally- preparation, organization, and a plan. Great job. That equals an offer. I hope it's accepted. Great post.
Dec 11, 2007 04:15 PM #41
Rainer
304,164
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC

Hi Sally,
You would think Seller and Agents would make sure the properties were in "showing condition".  

What a great feeling when you and Buyer click! 

Dec 11, 2007 09:59 PM #42
Rainmaker
1,505,609
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County
There you go again..thinking. When are you agents ever going to learn that real estate does not involve thought - people just line up to sign contracts and give you money! OK..a bit of sarcasm...OK...maybe bunches of it!
Dec 11, 2007 11:33 PM #43
Rainer
168,035
Matthew J Blum - (retired from the business)
Palm Beach Gardens, FL
Sally, Ohhhh You see what happens when you assume other people are as professional as you?  One of my friends always says people make money despite themselves.  Those agents who did not clean or showed up late  are a perfect example.
Dec 12, 2007 12:27 AM #44
Rainer
165,557
Dan Forbes
Bradenton, FL
Sally,  Good story.  Good luck with the finish.
Dec 12, 2007 01:15 AM #45
Rainer
292,542
Diane Aurit
LKN Realty, LLC - Mooresville, NC
Lake Norman Real Estate
Great preparation list...I was just going to work on a new buyer's packet and now you have inspired met!
Dec 12, 2007 01:41 AM #46
Ambassador
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Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

Mark: I have a good feeling about this one...:)

Cynthia: good points on both counts!

Gary: Funny Gary!  :)

Matthew:  Ohhhh you are the professional on that side...believe me....one more story coming up!

Dan: WooHoo Dan...we get back what we hand out Dan...it's so true. :)

Diane:  Oh, that was what I did....not really a list...just routine stuff :)

Dec 12, 2007 02:29 AM #47
Ambassador
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Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor
Sally - I have taken people to homes that I would not let my dog overnight in! And the listing agent KNEW we were coming and said NOTHING about it being in poor showing condition - makes you wonder!
Dec 12, 2007 06:59 AM #48
Ambassador
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Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
Barbara/Bill: No kidding....how people live like that and then try to sell it like that? Go figure.
Dec 12, 2007 07:46 AM #49
Rainmaker
1,459,128
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info
Way to go Sally - don't you just love those buyers who know what they want?  I have been known to wipe up gecko poops and pick up dead cockroaches before the clients enter.  lol
Dec 12, 2007 09:49 AM #50
Rainmaker
201,806
Stephanie Edwards-Musa
thredUP.com - The Woodlands, TX
knitwit at thred UP
Sally, that is awesome!!  I hate showing dirty homes...I hope you find some clean ones!  I can't wait to hear how it works out.
Dec 12, 2007 10:04 AM #51
Ambassador
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Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

Georgina: No kidding! In any case...no home is perfect ...but these were not at all showable!

Steph: We did...and will find out soon ...hopefully.

Dec 12, 2007 10:18 AM #52
Rainer
38,849
Scott Wall
StoneHouse Realty, Inc - Bristow, VA
Just shows what a good blog can do for you. Godd job! Merry Christmas
Dec 12, 2007 02:14 PM #53
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Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
Hi Scott: Thanks and Happy Holidays to you too!
Dec 12, 2007 02:36 PM #54
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Katerina Gasset
Get It Done For Me Virtual Services - Wellington, FL
Get It Done For Me Virtual Services
Sally- Love the red santa hat on you! 
Dec 12, 2007 02:50 PM #55
Ambassador
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Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
WooHoo!
Dec 12, 2007 02:52 PM #56
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Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation
My goodness, in this market you would expect sellers and listing agents to try a little hard to have their properites dressed for success!
Dec 14, 2007 02:45 AM #57
Ambassador
1,090,147
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
Margaret: Yeah, you would think :)
Dec 14, 2007 02:50 AM #58
Rainer
123,025
Julie Neerings~Lifting Hearts ♥ Building Dreams~
Agent Referral - Salt Lake City, UT
Sally-Congratulations on your new client.  How inspiring that is and being from ActiveRain.  You story about the open house that was not clean, oh my.  I understand all too well. I have a client (single guy) who found a house he really likes, but because the people left it such a mess he decided it really wasn't the direction he wanted to go.  Some people just want to get right in without a second thought of having to clean up somebody else's mess.  Even with options mentioned, he still didn't want to proceed forward with that particular house. I hope you have a wonderful week my friend. 
Dec 16, 2007 11:57 AM #59
Ambassador
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Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
Julie: We did the home inspection yesterday and the inspector kept telling my client how fortunate she is to have such a nice clean place ....I don't think I would have bought my place if it were filthy either. I just wanted to move in too.
Dec 16, 2007 12:17 PM #60
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