Brevard County Broker , Leigh Giannotti, talks about communication.
Communication skills vary from person to person, Realtor to Realtor. I'm not saying to baby talk to the client to the point of being nausiating. That's not what I mean.
But lazer sharp communication skills keep clients informed and therefore calm throughout the process. After all, as Realtors it's our job to know what's coming. The worst thing for the client is the fear of the unknown.
Here's a perfect example. When a buyer purchases a bank owned property commonly known as a foreclosure they do not receive the keys to the front door for sometimes up to 2 days. Buyers hate this, they feel like immediately after the closing meeting they should receive the keys and the entry to their new property. The bank waits until the signed closing documents and all funds are received back to the closing company before the keys are released. Usually the closing company is out of the area, and that could mean a day or two delay.
If your Realtor is not on top of every single thing BEFORE it happens there are unpleasant surprises. I hate surprises during the transaction. I explain the entire process, no matter what so the buyer is not upset at the last minute.
Knowing what's coming is key. If you want a Realtor that assures no unwanted surprises please contact me.
Leigh Giannotti is the OWNER/Broker Associate of Serving Brevard Realty located at 950 N Courtenay Pkwy Ste 3, Merritt Island Florida 32953. Catalina Isles is the nearest neighborhood to our Real Estate office. Leigh has earned the prestigious Certified Distressed Property Expert (CDPE) designation. An appraisal of your homes value will cost about $400 or for a FREE current market assessment of your homes value please contact Leigh Giannotti.